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Contact Property
The Creeks on Tates Creek
3565 Tates Creek Road
Lexington, KY 40517
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | N/A |
Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
Thank you for your review. If you contact the office or send us an email with more info, we will gladly gather more details so we can rectify any issue you are experiencing, including checking the sidewalk and parking lot. If you see someone not cleaning up after their pet, please let us know in the office so we can speak with the person. We value your input and want to make your time at The Creeks on Tates Creek wonderful. We hope that with the opportunity to address your concerns, you will see from our actions how much we care about this community. Please contact the office or stop in so we can discuss more in-depth. Thank you.
I'm sorry that you're unhappy with some things here at Tates Creek. We did unfortunately have a water pipe burst and need replaced. It was a long process because we needed to coordinate the repair with multiple contractors and utility companies. As a concession we gave the affected homes five days credit of rent and they were excused from paying their utilities for the month of February. Again, I apologize that this happened. I would like to speak with you about the other maintenance concerns you're having. Please call the office or stop by so we can go over your maintenance requests and see how we can do better. Thank you.
Dear Valued Resident, Thank you for your feedback regarding opportunities for improvement at the Creeks on Tates Creek. We are sorry to hear of your dissatisfaction with your transfer experience, as our goal is to help everyone to enjoy their home with us. As the management team, we strive to work hard to resolve any outstanding issues as promptly and professionally as possible. Your satisfaction is very important to us and the entire team at Tates Creek. If you could please call or email us at your earliest convenience, we will get Maintenance over to your apartment to address any service request that you may have. We invite you to please contact us directly at [email protected] so that we can hear more details regarding your concerns and discuss possible solutions. We look forward to the opportunity to make this right. We hope to hear from you soon. Have a great day. Sincerely, The Creeks on Tates Creek Management Team
Dear Valued Resident, We appreciate you taking the time to share your honest feedback with us. As the management team, we strive to provide a comfortable and enjoyable community that each of our residents can appreciate. If there is anything further we can do to accommodate you in any way, we invite you to reach out to our leasing office to discuss any concerns you may have. Again, thank you for your review and happy new year! -The Creeks on Tates Creek Management Team
Dear Valued Resident, Thank you for taking the time to share your experience and concerns with us. It is our goal at Tates Creek to provide each resident with an enjoyable living experience. We have every desire to address your concerns and provide the best solution available. We would welcome you to contact our leasing office so we can discuss your concerns and address them as quickly and efficiently as possible. If you prefer to be contacted directly, please email us at [email protected] We appreciate your feedback as it will assist us in the future. We look forward to hearing from you. Happy Holidays! . Sincerely, The Creeks on Tates Creek Management Team
$836
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Studio
$786
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1 Bedroom
$834
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2 Bedrooms
$1,051
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2 Bedrooms
$751
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2 Bedrooms
$1,081
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3 Bedrooms
Welcome home to the contemporary comfort you deserve. Located in beautiful Lexington, KY, the Creeks on Tates Creek is just minutes away from New Circle Road, Tates Creek Shopping Centre, and Fayette Mall. The Creeks on Tates Creek offers seven spacious one, two and three-bedroom floor plans as well as exclusive amenities such as an onsite 24-Hour Health and Wellness Center, Basketball Court, two Clothing Care Centers, Tanning Bed and Coffee Bar. Come relax on the sundeck next to our resort-style swimming pool, or enjoy a book under one of our outdoor covered pergolas. Offering exceptional customer service and an enjoyable living experience is our goal and we invite you to contact us to schedule your personal tour of The Creeks on Tates Creek today!
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Contact Property
The Creeks on Tates Creek
3565 Tates Creek Road
Lexington, KY 40517