Review History for Verified Resident 288273

The Creeks on Tates Creek


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Resident 288273

Verified Resident 2014 - 2016

12/4/2016

My experience has been horrible from the start. I have been here for two years and cannot wait to leave. Huge lack of communication for residents between office staff and maintenance. I have had mice problems twice that were NEVER addressed. It takes a month for a service request to be responded to. Once an intelligent maintenance staff was hired, that time frame went down considerably, but they were let go and now work shows completed when in fact it was never even started. This wouldn't be an issue if the complex was taken care of from the beginning. There are also constant bug problems, a team was hired to come spray the entire complex once a month- haven't seen them in three. Luckily the bug spray from the grocery works just fine. Office staff is usually polite but has changed almost every six months. The lack of communication from them could also be construed as lies from them because they usually have no idea what is going on. For example my tub faucet was leaking at move in, maintence request wasn't responded to for weeks so I called and they said my water bill would be taken care of by them. Took another week to be fixed and low and behold they weren't able to take care of my water bill. Awful company in general. I dread moving out and dealing with whatever fees they come up with.

    Review 11 out of 94

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    The Creeks on Tates Creek

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