Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
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The Enclave Hartland
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
Thank you for your response! We are glad to hear overall your experience has been good. Please feel free to reach out to the office if there is any outstanding issues. We try to keep everything at a 48 hour turn around for work orders, but emergencies on-site and off-site do occur.
Thank you for your review! We appreciate all feedback. We would like to invite you to come into the office to chat. So we can help resolve any of your issues that you have. I would also invite you to check out the gym again. We did add equipment back in May. It has been added to and the dumbbell collection restored. As for trash, we do try to be fair with the trash issues, but if you see any of your neighbors not adhering to the rules. Please, let us know. We are only a few in the office and maintenance. So we cannot see every violation, but we encourage our residents to be our eyes and ears with anonymity. We are in the process of the getting the gates fixed asap. This is the first time in quite a while, that gates have been open for more than an hour or two. We encourage you to come to the office to discuss these or any other issues you may have.
I am glad your overall experience has been good, and thank you for the feedback. Please let us know if there is anything else we can do for you!
Thank you for your feedback! We like to hear what the residents think, and we did hear you. I am not sure if your building has been pressure washed yet. However we will being finishing the pressuring washing project on all of the buildings this month. Let us know if there is anything else that we can do for you!
Thank you for your rating feedback. We appreciate all feedback that is given!
Thank you neighbor for your kind words. Our upgrades and floor plans are very unique and beautiful, and we love to hear that residents agree so as well. Thank you again! Megan Franken, Business Manager.
$1,205
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Studio
$1,074
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1 Bedroom
$1,353
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2 Bedrooms
$1,335
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2 Bedrooms
$1,960
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3 Bedrooms
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The Enclave Hartland