Ratings & Reviews (165 Reviews)

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lottsaflowers • Resident • 2020 Not Recommended

Updated 05/23/2020

Reviewed 05/23/2020

On day 1 of move in, two of the 3 windows couldn't be opened and all the blinds were broken. Both window screens were either missing or damaged beyond repair. Dual-pane window in bedroom has been compromised with moisture between the panes and needs to be… See More

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Resident • 2017 - 2018 Not Recommended

Updated 11/30/2018

Reviewed 11/30/2018

When I moved in the outlets were crooked and uncovered, the fireplace didn't work, the gate never worked, I had a drawer in the kitchen that wasn't assembled until 3 months after my move in date along with several cabinets who's shelves were never installed, the… See More

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Resident • 2016 - 2018 Recommended

Updated 06/12/2018

Reviewed 06/14/2017

This community has been great to me. Love the dog parks and the new grill in the pool area is great for summer nights! My apartment is really awesome too. We have one of the Designer units, and I love the backsplash and WiFi thermostat.

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Resident • 2013 - 2018 Not Recommended

Updated 06/10/2018

Reviewed 06/10/2018

I lived at Enclave at Hartland for 5.5 years and moved out recently. They have changed property companies numerous times which is a red flag. The maintenance is a joke here. They fix everything quickly and do a poor job. Constant issues of flooding, water leaks.… See More

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Verified Resident 457270 • 2017 - 2018 Recommended

Updated 02/25/2018

Reviewed 02/25/2018

Nice property, even the smallest unit is super spacious. It's great to have two dog park locations! My only bone to pick is that pet owners rarely pick up pet waste and leave their dogs unleashed. That could be improved.

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Verified Resident 440728 • 2017 - 2018 Recommended

Updated 01/14/2018

Reviewed 01/14/2018

So far a good place to live and the staff are always there to help with any problem you have no matter the time or day. Outside is very safe and usually parking is very close to your apartment. maintenance staff are always eager to help… See More

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Verified Resident 420907 • 2016 - 2018 Recommended

Updated 01/03/2018

Reviewed 11/17/2017

My family and I love living at the Enclave Hartland. The Leasing Office staff is always friendly and professional. They always have snacks and drinks on hand for when residents come to visit them. They also have a steady supply of dog treats for our chihuahua… See More

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Verified Resident 387563 • 2017 - 2018 Not Recommended

Updated 01/02/2018

Reviewed 08/23/2017

DO NOT move here. We were very mislead during our tour, thinking the apartment community was nice. The gate never works. It stays open. The maintenance man left a key on our kitchen counter and the door unlocked after "fixing" our maintenance request. We've had to… See More

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Verified Resident 436189 • 2017 Not Recommended

Updated 12/31/2017

Reviewed 12/31/2017

commercial vehicles in the parking lot are annoying, and someone in my building doesn't clean up after there pet and lets their dog ---- everyone which is very frustrating, office staff seems very friendly but seem to be slow to actually fix the problems that occur… See More

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Verified Resident 411806 • 2016 - 2017 Recommended

Updated 12/20/2017

Reviewed 10/29/2017

Overall experience has been good. A few minor repairs that were promised to be fixed when I moved in have yet to be completed 2 years in now with multiple calls to have them fixed. However, some things have been quick to have repaired. Neighbors have… See More

The Enclave Hartland Manager09/09/2017

Thank you for your response! We are glad to hear overall your experience has been good. Please feel free to reach out to the office if there is any outstanding issues. We try to keep everything at a 48 hour turn around for work orders, but emergencies on-site and off-site do occur.

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Verified Resident 431694 • 2017 Not Recommended

Updated 12/15/2017

Reviewed 12/15/2017

Outside is beautiful! Great job on cosmetic renovations. However, you can certainly tell there are lots of structural issues with my building. Overall a nice place, but maintanence issues can be frustrating.

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Verified Resident 429723 • 2017 Not Recommended

Updated 12/10/2017

Reviewed 12/10/2017

I recently had several issues with my fireplace and hot water heater. When I moved into the apartment the fireplace was not functioning, so I called and someone came to fix it, it finally was able to turn on, however, it would not stay on for… See More

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Verified Resident 421245 • 2017 Recommended

Updated 11/18/2017

Reviewed 11/18/2017

Very friendly office staff. I? get packages regularly and they are always so helpful. Clean apartments. It's very quiet, I never have an issue with hearing neighbors around me. Love the valet trash service

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Verified Resident 420017 • 2017 Recommended

Updated 11/15/2017

Reviewed 11/15/2017

Everything has been great for the most part. Walls are well insulated. Can't hear the neighbors at all. Very pet friendly and the staff is very friendly and professional. My only complaint is the maintenance. Had water in the walls and I feel that the "fix"… See More

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Verified Resident 417275 • 2017 Not Recommended

Updated 11/09/2017

Reviewed 11/09/2017

The gate is open more than half the time so anyone can get in. The fitness center has two treadmills, three weight machines, and three dumbells (all over 35 lbs.) People leave their trash out all the time yet I'm the one who gets a note… See More

The Enclave Hartland Manager09/09/2017

Thank you for your review! We appreciate all feedback. We would like to invite you to come into the office to chat. So we can help resolve any of your issues that you have. I would also invite you to check out the gym again. We did add equipment back in May. It has been added to and the dumbbell collection restored. As for trash, we do try to be fair with the trash issues, but if you see any of your neighbors not adhering to the rules. Please, let us know. We are only a few in the office and maintenance. So we cannot see every violation, but we encourage our residents to be our eyes and ears with anonymity. We are in the process of the getting the gates fixed asap. This is the first time in quite a while, that gates have been open for more than an hour or two. We encourage you to come to the office to discuss these or any other issues you may have.

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Verified Resident 256423 • 2015 - 2017 Recommended

Updated 11/01/2017

Reviewed 07/26/2016

I have lived here a little over 2 years. Everything has been wonderful and great! The changes they have made to the pool area and the social events within the complex has been fun! My only issue has been the rent increase when resigning leases. We… See More

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Verified Resident 408832 • 2017 Recommended

Updated 10/20/2017

Reviewed 10/20/2017

New to the apartments overall not bad. The apartment was not fully cleaned when I first moved in but the office staff did not seem to have a problem getting right on the issue. Community is quite gated and people seem friendly so far.

The Enclave Hartland Manager09/09/2017

I am glad your overall experience has been good, and thank you for the feedback. Please let us know if there is anything else we can do for you!

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Verified Resident 267266 • 2015 - 2017 Recommended

Updated 09/10/2017

Reviewed 09/01/2016

Been pleased like location and my apt it's spacious and convenient for work very happy with the location and size. Just worried if reMy increase happens how much will it be. I like this place and the size and the location

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Verified Resident 391026 • 2015 - 2017 Recommended

Updated 09/02/2017

Reviewed 09/02/2017

Overall I like the apartment. The grounds are kept up. The hallways need pressure washed. The laundry room needs cleaned. The neighbors are quiet. I don't use the pool. I use the gym. The area is nice.

The Enclave Hartland Manager09/09/2017

Thank you for your feedback! We like to hear what the residents think, and we did hear you. I am not sure if your building has been pressure washed yet. However we will being finishing the pressuring washing project on all of the buildings this month. Let us know if there is anything else that we can do for you!

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Verified Resident 390953 • 2017 Recommended

Updated 09/01/2017

Reviewed 09/01/2017

000000 i have less than 200 charters worth of stuff to say.

The Enclave Hartland Manager09/09/2017

Thank you for your rating feedback. We appreciate all feedback that is given!

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Verified Resident 388446 • 2017 Not Recommended

Updated 08/25/2017

Reviewed 08/25/2017

Apartment trashed and not ready at move in day. Cabinet doors off cabinets in kitchen and bathrooms. No mirrors in bathrooms. Not clean. Not move in ready for day and time guaranteed many weeks before. "Luckily" had another apartment available, but different layout and has a… See More

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Verified Resident 315395 • 2016 - 2017 Recommended

Updated 08/18/2017

Reviewed 02/28/2017

there is no better community in Lexington. I never hear neighbors, the complex is clean/quiet, and the apartments themselves look so modern and good. I am so glad to call this community home. It is beautiful and the staff is friendly. Whenever I have any sort… See More

The Enclave Hartland Manager01/23/2017

Thank you neighbor for your kind words. Our upgrades and floor plans are very unique and beautiful, and we love to hear that residents agree so as well. Thank you again! Megan Franken, Business Manager.

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Verified Resident 384230 • 2017 Recommended

Updated 08/16/2017

Reviewed 08/16/2017

I fell in love with this community when I first started looking for an apartment and still love it. It's beautiful, and every part of the staff is like your friend here. I can't wait to renew my lease!

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Verified Resident 376076 • 2017 Recommended

Updated 07/28/2017

Reviewed 07/28/2017

The outlets were poorly done, all of them are crooked. The paint job was sloppy, some of the windows were broken, and the doors didn't lock. Over all it was a sloppy job, but I do love the community and the location

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Verified Resident 253358 • 2015 - 2017 Recommended

Updated 07/12/2017

Reviewed 07/14/2016

The apartment was very clean with updated appliances and nice flooring throughout. The taller ceilings helped me adjust to a smaller living space. Staff was extremely friendly, helpful, and accommodating. Maintenance issues were few and far between, but the staff was quick to respond and polite.… See More

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Questions & Answers (1)

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What is the estimated utility bill for one person?

Anonymous · March, 19 2018

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Noise	N/A
Grounds	4
Safety	2
Office Staff	1
Maintenance	2
Neighborhood	3
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

The Enclave Hartland

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Ratings & Reviews (165 Reviews)

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