Review History for anonymous

The Enclave Hartland


Updated Review

Review Author Icon

anonymous

Resident ā€¢ 2017 - 2018

11/30/2018

When I moved in the outlets were crooked and uncovered, the fireplace didn't work, the gate never worked, I had a drawer in the kitchen that wasn't assembled until 3 months after my move in date along with several cabinets who's shelves were never installed, the wood on the balcony was rotting and covered with paint, the cheep appliances broke every other week, there were no fire extinguishers, the ceiling in the hallway fell in and wasn't picked up for weeks, the fireplace didn't work, the AC in the workout room didn't work, the windows either didn't shut or didn't open all the way, the paint jobs and shelves assembled in the closets were done poorly and in a hurry, the laminate was already pilling, the dishwasher wobbled on the floor and also flooded any time I tried to use the garbage disposal, and some of the doors didn't lock. While living there I was fined and accused of doing things that didn't happen because they offered rewards to people who "ratted" on other members of the community, maintenance was at my apartment at least once a week fixing something that broke almost immediately after they "fixed" it the first time, the people in the office tried to make my boyfriend sign a lease and move in with me because he was there more than 7 days in a month (not in a row) and that if I didn't have him sign he would not be allowed in my apartment, the valet trash rarely came and complained when it piled up on weekends, I went a week living in an apartment that was 85 degrees even after filing an emergency maintenance request because their solution was to give me a space AC that could maybe cool off a bathroom, black mold kept appearing in the bathrooms and was impossible to get rid of, I was accused of not paying rent several times and had many frustrating talks with Megan and everyone else in the front office who never seemed to communicate or reply to my emails, the name for the complex changed without any explanation a couple times so I didn't even know who to write my check to, my car was broken into a few days after move in and once again on Christmas, somehow the mail I tried to send out mysteriously never made it to it's destination (including my taxes), and I spent too much of my own time waiting to hand in my rent money because no one was ever in the office and they charged a 35$ fee if you wanted to pay online. After moving out of the Enclave my troubles followed me when I was hit with a 1400$ bill in damages that didn't occur or were over-exaggerated. Not to mention they tried to say I didn't have a security deposit so I would pay in full, and also told me that my 300$ pet deposit didn't cover any damages, it was merely a fee for them to get more money. Luckily I didn't have to pay this bill because the communication in the office was so bad with each other and with the residents that I never even had to sign a lease, Hah! If you care about price, customer service, quality, and especially honesty then I suggest you sign a lease with someone else because this complex will steal all your money and never make you, or your pet, feel welcomed.
    1 Previous Review

    Previous Review

    Review Author Icon

    Resident 376076

    Verified Resident ā€¢ 2017

    7/28/2017

    The outlets were poorly done, all of them are crooked. The paint job was sloppy, some of the windows were broken, and the doors didn't lock. Over all it was a sloppy job, but I do love the community and the location

      Review 11 out of 172

      Share This Review

      Check Availability

      The Enclave Hartland

      March 2024

      Sun
      Mon
      Tue
      Wed
      Thu
      Fri
      Sat
      1
      2
      3
      4
      5
      6
      7
      8
      9
      10
      11
      12
      13
      14
      15
      16
      17
      18
      19
      20
      21
      22
      23
      24
      25
      26
      27
      28
      29
      30
      Beds

      0

      Baths

      0

      Share This Review