Ratings & Prices for The Village, Lexington, KY

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.4
Safety	4.2
Office Staff	4.6
Maintenance	4.6
Neighborhood	4.9
SatisFacts™ Tour Survey	4.4/5
SatisFacts™ Move-In Survey	4.3/5
SatisFacts™ Maintenance	4.7/5
SatisFacts™ Renewal Survey	4/5

Review Count

Number of reviews in the past 365 days	19

Manager's Review Engagement

Percentage of reviews responded to	94.74%

Manager's Review Reply Time

Average time to respond to reviews	5.32 days

Ratings & Reviews (340 Reviews)

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Verified Resident • vrp • 2019 - 2021

Updated Review

02/11/2021

Very clean, nice apartments. Gym and pool are great, but Covid restrictions have limited use. I've made a few friends in the community who are great. Complex has a very convenient location to Lexington and other cities.

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The Village Manager

02/12/2021

Hi, we appreciate your positive review about your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Previous Review

· 09/10/2020

Verified Resident 830220 • vrp • 2020 - 2021

Updated Review

01/29/2021

Very neatly kept grounds, secure living here, it's nice and quiet, conveniently located near grocery, shopping and restaurants, close to downtown but far enough out, near bus stops, near Hamburg and relatively close to UK See More

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Previous Review

· 10/08/2020

Verified Resident • vrp • 2021

01/13/2021

So far the community has been great! Neighbors are respectful and kind. The staff has been nothing but helpful as I have begun this move-in process. After I filled out the move-in form, I was called to see if I needed anything fixed. I am eager… See More

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The Village Manager

01/14/2021

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Verified Resident • vrp • 2019 - 2021

01/04/2021

My favorite part of this apartment is the fact that they have no breed restrictions! Everyone has been very welcoming of me and my pitbull. The area is very safe and I have never felt concerned when walking my dog late at night.

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The Village Manager

01/05/2021

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

Verified Resident 852406 • vrp • 2020

12/11/2020

Landscape is beautiful and I fell in love with how close it is to work and everything. I like that it includes a washer and dryer as well. And my neighbors around me are very quiet as well. Only thing I'm not happy with is the… See More

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The Village Manager

12/20/2020

Hello, thank you; we appreciate your feedback!

Verified Resident 499749 • vrp • 2018 - 2020

11/23/2020

The parking is close, and the carports aren't well designed. In addition, the lanes between buildings aren't very well lit and the buildings aren't prominently numbered which makes package or food deliveries difficult. But the staff are kind, and helpful and they have been making improvements… See More

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The Village Manager

11/25/2020

Hello, thank you for your review; we are happy to pass along your comments to the team here at The Village! Thank you for the recommendation, and have an amazing day!

Verified Resident 837376 • vrp • 2020

10/28/2020

Management super, lease process very East and great cooperation. However apartment not to standards, though management quickly attempted to solve problems. Just not clear about the standards they want to uphold. Not really satisfactory to me, but understand the business

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The Village Manager

11/04/2020

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do to improve your experience.

Verified Resident 835881 • vrp • 2020

10/24/2020

My experience with The Village apartments has been pretty seamless and smooth. Everything was handled within a timely fashion and management worked with me whenever I had a question or an issue with something. Would recommend renting with them.

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The Village Manager

10/27/2020

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Verified Resident 720708 • vrp • 2019 - 2020

10/23/2020

I love it. Maintenance is always completed super quickly and all questions are always responded to/answered by the leasing office quickly. I am super excited to see how the renovations look once completed.

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The Village Manager

10/27/2020

We are very happy to have provided you with such a positive experience! Thank you for sharing!

Verified Resident 834333 • vrp • 2019 - 2020

10/19/2020

I like the apartment and the staff is really helpful. Edwin is the best. He will help you in every way he can. The only problem I have is the electric Bill's are extremely high in the winter and summer

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The Village Manager

10/22/2020

Hello, we're happy you have found Edwin and our staff to be so supportive during your experience here at The Village. Please don't hesitate to reach out to us if there's anything more we can do!

Verified Resident 834286 • vrp • 2020

10/19/2020

Great move in experience! Staff was welcoming and extremely helpful. I was a first time renter and they made the whole process simple, quick and worry free, I went from touring to getting the keys in 5 days. Apartment was clean and in great condition. The… See More

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The Village Manager

10/22/2020

Hello, we are very happy to have provided you with such a positive move in experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Verified Resident 762928 • vrp • 2020

10/10/2020

Both the staff and maintenance maintain professionalism. The location couldn't be better. The grounds are well cared for. I need 200 characters but I'm out of stuff to say so clearly I'm stalling.....

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The Village Manager

10/12/2020

Hi there, thank you so much for your positive comments about The Village! Feel free to reach out to us if you need anything. Have a wonderful day.

Verified Resident 801349 • vrp • 2019 - 2020

08/07/2020

Location is very convenient, accessible to supermarkets and restaurants. Designated covered parking is an advantage most especially in the winter. Staff are approachable and very friendly. Maintenance staff are fast and gets the job done.

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The Village Manager

08/12/2020

Thank you for your kind words and this wonderful review! We hope you have a great day!

Verified Resident 799947 • vrp • 2020

08/04/2020

while the area is beautiful and the amenities do add to your overall experience, i did not feel as if the staff did an efficient job of communicating with me specifically. kaylyn was very nice and professional and answered all of my questions over email but… See More

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The Village Manager

08/06/2020

We really appreciate your feedback about your recent experience with our staff. If you are willing to give us another chance, please contact us at [email protected] and allow us 48 business hours to respond. We hope to hear from you.

Verified Resident 795946 • vrp • 2020

07/24/2020

I love living at The Village Apartments. Everyone is so nice & the scenery around my unit is so pretty! My only issue is my apartment occasionally has a funky rotten egg smell that won't seem to go away!

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The Village Manager

07/28/2020

We are so happy to read such a great review about The Village! If you have any further concerns, please don't hesitate to reach out!

Verified Resident 788872 • vrp • 2020

07/08/2020

I'm a new resident here but so far I really like it! The staff is excellent and extremely helpful. The entire process of moving in was quick and simple. The complex is clean and seems to be well taken care of.

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The Village Manager

07/13/2020

Thank you for letting our team know how we did! Take care!

Verified Resident 787992 • vrp • 2020

07/06/2020

I do not believe that they will read it. Everything is good, in my opinion the air conditioner does not work well.I do not know what can be told, nice apartments, the workers are very helpful. Be sure to check out the office. See More

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The Village Manager

07/13/2020

Hello, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

Verified Resident 775568 • vrp • 2020

06/04/2020

The community is very quiet and peaceful. The location is very nice. Stores, hospital, school, park, restaurants, fast foods and others are very close to " The Village". Perfect location. Easy access to the Highway. Staffs are very friendly.

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The Village Manager

06/09/2020

We are so happy to read such a great review about The Village and our staff! Feel free to reach out to us if you need anything. Have a wonderful day.

Verified Resident 616737 • vrp • 2018 - 2020

03/13/2020

I really enjoyed living here. It is very cozy and calm. I would recommend them to my friends to live here. It is very convenient here because there are shops nearby and everything is available. I am very happy to leave here.

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The Village Manager

03/14/2020

Thank you for taking the time to leave a review!

Verified Resident 569877 • vrp • 2018 - 2020

02/17/2020

It's a mediocre apartment complex. The fact that the washer and dryer are included was very appealing to me. However, the fitness center is only open 8am-10pm. It doesn't allow morning people to get their workout in during mornings hours. It's locked via passcode so there's… See More

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The Village Manager

02/18/2020

We would like the opportunity to address your concerns. Please reach out to us directly at [email protected] when you have a chance and allow for 48 business hours for a response. Thank you, and we look forward to hearing from you.

Verified Resident 763131 • vrp • 2020

01/30/2020

Excellent and very professional.... I love it here and all the staff is great friendly and patient ...they made my moving experience a little less stressful.. moving is terrible but they took great care of me and my daughter

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The Village Manager

01/31/2020

Thank you for taking the time to leave a review!

Verified Resident 762988 • vrp • 2020

01/22/2020

I moved in on 1/17/20, and the apartment and location is beautiful. They are a pet friendly community and I love that. I also love the fact that the complex offers recycling. That, combined with all the amenities that they offer made it an easy choice… See More

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The Village Manager

01/23/2020

Thank you for taking the time to leave a review!

Verified Resident 761864 • vrp • 2018 - 2020

01/21/2020

The apartments are extremely poorly designed. The layout of my apartment does not allow me to properly set up a full living room. Additionally, prior to moving into the Village, the apartment assigned to me was not the apartment shown to me during my tour of… See More

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The Village Manager

01/22/2020

We would like to have a better understanding about your experience. Please reach out to us at [email protected] at your earliest convenience and we will do our best to resolve this with you. Please allow us 48 business hours to respond as well.

Verified Resident 762414 • vrp • 2019 - 2020

01/03/2020

Very nice community, quiet, besides the main road traffic. Some ppl are a bit messy, with their trash. Neighbors are extremely quiet. Some of the fixtures could be upgraded. The refrigerator is rather small, for my liking.

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The Village Manager

01/04/2020

We would like the opportunity to connect with you so we can improve your experience. Please contact us at [email protected] and allow 48 business hours for us to respond. We look forward to hearing from you.

Verified Resident 728871 • vrp • 2019

12/17/2019

I asked to move in immediately, and received my keys about 4 days later. Very happy with the timing & accommodations made to get me in fast. It's a beautiful apartment with lots of room, a fireplace, washer/ dryer, walk in closet, etc. I'm used to… See More

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The Village Manager

12/18/2019

Thank you for your outstanding review and for letting us know about your seamless move-in experience! Our team works diligently to deliver superior service and value for residents each day. It is heartening to see how satisfied you are with our service, spacious homes, and pet-friendly environment! Thank you for making our community your home, and we appreciate you taking the time to share your favorable comments!

•

Updated Review

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Manager

Features & Amenities

Laundry

Washer/Dryer

Parking

Carport
Covered Parking

General

24-Hour Emergency Maintenance
ADA Accessible
Air Conditioner
BBQ and Picnic Areas
Business Center
Coffee Bar
Convenient to Shopping
Digital Thermostats
DishWasher
Dog Park
Fitness Center
Heat
High Ceilings
High-Speed Internet
Monthly Resident Events
On-Site Maintenance
On-site Manager
Package Receiving Service
Patio
Pest Control Service
Pet Friendly Community with No Breed Restrictions
Pool
Preferred Employee Discount
Refrigerator
Sauna
Shower Tub Combo
Sundeck
Sunrooms
Walk In Closets
WiFi in Common Areas

Pets

Cats Allowed
Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
Pet Limit: 2
Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
Dogs Allowed
Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
Pet Limit: 2
Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
700
Available
Avail.
N/A
Model
Ashland

View Floor Plan

Price
Price
$708 - $1,183
SQ. FT.
519 - 578
Available
Avail.
4 Units
Model
Harrison

View Floor Plan

Price
Price
$723 - $1,238
SQ. FT.
678
Available
Avail.
4 Units
Model
Townsend

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
908
Available
Avail.
N/A
Model
Bradshaw

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$858 - $2,003
SQ. FT.
912 - 1,004
Available
Avail.
6 Units
Model
Dunaway

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or with a leasing agent. Get excited to explore the affordable The Village apartment homes located in Lexington, Kentucky. Conveniently located near the intersection of New Circle Road and Richmond Road, everything you need is just minutes away including schools, shopping malls and parks. We are also a quick drive away from University of Kentucky and downtown. Explore our one and two bedroom apartments featuring full size washers and dryers in every home and private enclosed patios or indoor sunroom with wall to wall windows. Parking is hassle free with reserved, covered parking, while award- winning landscape offers beautiful surroundings. Residents enjoy incredible amenities including a tanning bed, lighted tennis court, sparkling pool with deck overlooking a stunning fountain and a Redwood dry-heat sauna.

Office Hours

Sunday: 01:00 PM - 05:00 PM
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at The Village?
The community is rated 4.6/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Village?
The community is rated 4.4/5 stars, signifying extreme satisfaction on average.

How safe is The Village?
The community is rated 4.2/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.9/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.6/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 94.74% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 5.32 days to their community reviews in the past year.

Who manages The Village?
Mid-America Apartment Communities, Inc.

What is the pet policy at The Village?
Cats Allowed
Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
Pet Limit: 2
Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
Dogs Allowed
Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
Pet Limit: 2
Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths