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Former Resident · 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/30/2020
Management SUCKS. One day when it was warm enough out to need AC, we turned the unit on and it froze. Maintenance came to "fix" it, took out a part so it could not turn on, and then left for the weekend-over which it dropped to under 30° (good old Kentucky weather) and we were incapable of turning on the heat, which IS ILLEGAL. No one cared. Then, even though I'd already paid our deposit months before I even moved in, the apartment manager called three months after move in saying I'd never paid AND trying to charge me $50 more than the listed deposit price as if I wouldn't notice! When I showed her my bank statement proof that I paid she was very unprofessional. I moved out in June and it is now the end of October and I STILL don't have my deposit back!!!! I've called constantly and am told they're "working on it" and "don't know what's happening" or "why it hasn't been sent" but they can never give me straight answers or my money!! DO NOT LIVE HERE. "Free wifi and washer/dryer" isn't worth it if they're going to charge you for everything else
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