Review History for roxstar64

Veridian Apartments


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roxstar64

Resident 2014 - 2015

9/27/2015

The experience my wife and I shared at Stony Falls was far less than pleasurable. As a young couple looking for a reasonably priced place to call our first home, we decided upon this location. We moved in May of 2014 and quite a few concerning events took place. A drive by shooting in this area of town had been unheard-of, unfortunately this company does not screen candidates very well. The next issue cost us money out of pocket when we noticed our electric bill was much higher than anticipated. We came to the conclusion that our water heater must have had a problem and was pulling more energy than it needed. After a call to maintenance in December, the blame was placed on us as tenants for the over use of our personal electronic devices. However, later the following year in July (a month before our lease agreement was finished) we received an unannounced knock on the door from maintenance to check the water heater. As the maintenance man explained in broken English "this probably make your bill more expensive..." It consumed every ounce of tolerance I had not to scream at this guy. Among other small and expected issues with a company of this caliber they changed management during our lease agreement, started charging us for water usage after said management change and doubled the rent price for renewal. The office staff required that we set a date for a final walk-through one month prior to move out, and then refused to do the walk-through (and subsequently subtracted from our security deposit because of it) Finally the icing on the cake... They sent us a bill (my wife and I are missionaries in South America) because we took the electricity out of our name a day early. (Our lease was up on the 16th of that month, we set our move out date for the 15th, and had the electricity taken out of our name on the 14th.) The bill was for less than $2. This company will take you for every cent they can. The office staff may seem friendly, but the harsh reality is this company cares about pennies more than people.

    Review 12 out of 131

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    Veridian Apartments

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