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Autumn Run Apartments



Resident · 2012
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This is the worse place I have ever lived. I have had so many problems. First, they have changed the RUBS at least three times since I've been here. I didn't even know anything about RUBS. I was told that I would pay my own LG&E. In November the RUBS went up to a flat rate of $49. In the previous months, I was paying around $17 for RUBS. The second thing is that I have been complaining for the past 7 months about noises in my ceiling. I was told by management that I was hearing raccoons. This is now my fourth complaint and still nothing had been done. I had to contact the health department. Another thing is the parking lot is full of pot holes and stray cats. There are a huge amount of kids that make way too much noise in the middle of the night and one night my car was vandalized. I told the apartment manager about this and she told me she wouldn't do anything about it unless it happen again. One day I had to contact emergency maintenance to fix the hallway lighting and my hot water. I was on hold for 15 minutes just to hear someone say I'll be with you in a minute. He finally got back on the phone with an attitude and hung up on me after I asked him how long it'll take to get here. By the way, it wasn't fixed until the next day. I complained to the owner and never got a response. No matter how big the floor plan, I wouldn't suggest anyone to move here.
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