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Avana Southgate
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
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Thank you for sharing your experience. It is very rewarding to hear we are one of the best apartments you have ever lived in. Our team is devoted to great customer service and taking care of our residents. Thank you! Adam
? We are sorry to hear that your maintenance issue has not been resolved. We strive to create a 5 Star experience when it comes to service requests, but realize that sometimes those requests may slip through the gaps. We sincerely apologize and will certainly set up an appointment for one of our service team members to take care of your request within the next 24 hours. Please contact us, via phone call or email, with your building and apartment number. Thank you for reaching out to us. Sincerely, Adam/Community Manager
Dear Previous Resident, Yes, Southgate Landing (formerly Avana Southgate) is under new management. I am truly sorry for your experience before us, but we are confident that the level of service we provide now is superior. Our staff has a little over 50 years of combined industry experience to offer our customer the best possible service. "The care and service of our customer is our highest mission" Thank you Adam/Community Manager
Thank you! Our team was very excited to hear that you are enjoying your new home. Here at Southgate Landing our customer is our Highest mission, and love to hear such fabulous feedback. Adam
Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your comments mean a great deal to us because we truly strive to have loyal and happy residents. Thanks again! Your Team at Avana Southgate
Thank you so much for sharing your experiences with us! We are truly happy to hear you love your apartment and location. We are always available if you need us! Your Team at Avana Southgate
Thank you for taking the time to write a review. We understand that each person has a different living experience at Avana Southgate and we appreciate the constructive feedback. We take your evaluation seriously and we welcome the chance to speak with you about how we can improve your experience. Please contact 502.966.2799 at your convenience.
Thank you for your comment. We are always open to ideas on how to improve the community and your living experience. Please contact the leasing office at 502-966-2799 to discuss your experiences further. Best Regards, The Team of Avana Southgate
Dear Resident, Thank you for taking the time to leave us feedback. We are so glad to hear that you love your home here at Avana Southgate! Wishing you a great day until the next time we meet, Avana Southgate Management
Thank you for taking the time to complete this review. We are sorry to hear about your experience and are eager to address your needs and help resolve this for you. We strive to make Avana Southgate an enjoyable place to call home and our goal is to provide you with a great place to live. Please contact us at (502) 966-2799 or visit the leasing office at your convenience to discuss further. -Avana Southgate Management
$1,089
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1 Bedroom
$1,123
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2 Bedrooms
$1,415
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2 Bedrooms
DISTINGUISHED LIVING. UNPARALLELED SERVICE. Avana Southgate offers the perfect apartment home to hang your Kentucky Derby hat while enjoying a casual yet luxurious lifestyle in Louisville, KY. Our pet-friendly community features modern-day amenities and conveniences less than 30 minutes from downtown Louisville and the Ohio River as well as easy access to Interstates 65 and 265. Residents will feel like they've won a triple crown when they experience our state-of-the-art fitness center, tennis and basketball courts and Olympic-style pool with large sundeck. Four unique, well-appointed floor plans offer gourmet kitchens, one and two bedrooms with walk-in closets and spacious lofts in select units. Avana Southgate prides itself on providing distinguished living with prompt and courteous service.
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Avana Southgate