They advertise that if they don´t address your request for service within 24 business hours, for each additional day you get a free day´s rent. On two occasions I waited more than 4 weeks for a service problem to be addressed and both times they used various means to weasle out of their obligation. The first time they only gave me $60 off my rent, the second time they refused to acknowledge the date that I first reported the problem and claimed to have tried unsuccessfully several times for follow up. The buildings are old, mid-70´s, and have severe design flaws, rotting cabinetry, peeling lead-based paint (they circulated official documents about that), dirty walkways, unkempt foliage, stripped down older appliances, carpeting that needs replacement, and noisy flooring.
<br><br>Occasionally, their gardeners cut the cable TV lines, and when they snake out the plumbing you get a little brown water from your taps. Once I plugged in a vacuum cleaner and when I pulled the plug the entire outlet came out of the wall. There are still spots on my carpeting from when I moved in. Other than that, it´s a swell place to live.