Number of reviews in the past 365 days | 5 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 2.4 days |
Contact Property
Claiborne Crossing
14601 Pulpit Drive
Louisville, KY 40245
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 5 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 2.4 days |
Hi Martin, we love to hear that! Thank you so much for highlighting our community and everything we have to offer. It's important that we go above and beyond to ensure our residents receive the best in apartment living so we're happy to know this doesn't go unnoticed. You can always count on us to provide you with reliable service and a well-kept place you're proud to call home. We truly appreciate the recognition and will be sure to keep exceeding your expectations!
Tracey, we're disappointed to learn about your experience in our community. We aim to ensure our residents have all they need to feel right at home here, and we're sad to learn that our diligent efforts to assist could not meet your expectations. As discussed, we're always available to connect and clarify any of our agreed-upon policies outlined in the lease agreement as well as clear up any misunderstanding. Please don't hesitate to contact our team. In the meantime, we've made sure to consider all your feedback and wish you all the best in your future adventures.
Thank you for the kind review! We are so pleased to hear that your transition into your new home was smooth thanks to our wonderful team here at Claiborne Crossing. We are excited to have you join our community and look forward to providing you with excellence for your entire residency.
Dear Resident, Thank you so much for your positive review of Claiborne Crossing. There are so many wonderful aspects of our community including our helpful staff and convenient amenities, and it's always a pleasure finding out that our residents are really taking advantage of all of it!
Thank you for highlighting our wonderful and accommodating staff here at Claiborne Crossing! We appreciate the feedback, and we're proud to serve our residents with excellence. We hope to have you as a happy resident of our community for many years to come!
Hello, and thank you for your feedback. We're excited to have you as a new member of our community, and it's great to see your move-in transition went smoothly, thanks to our helpful team. If you would like to discuss your questions about community upkeep, then we would be more than happy to do so and invite you to visit our office at any time. We look forward to having you in our community and hope to serve you for many years to come!
Thank you for the 5-star review of Claiborne Crossing! We are delighted to read about your experience in our community. We pride ourselves on cultivating a welcoming and comfortable environment for each of our residents. Your review lets us know that we are doing a great job of that so we plan to keep up the great work!
Hi there, thank you for sharing your high rating! It is always reassuring to hear how much our residents love our community. Thank you for your review. We will keep up the great work!
Dear Resident, thanks so much for taking the time to share your experience with us. While we're sad to have seen you go, we're so happy to hear you enjoyed residing with us and that our team was able to leave a lasting impression on your overall experience. We wish you nothing but the best in your next endeavor!
Hi there! We appreciate you taking the time to share your feedback with us and are delighted you're enjoying your stay. If you ever need anything, or just want to say "hi", our door is always open!
Hi there, thank you for taking the time to share your concerns with our team. We know how important it is to have comfort in your home, and we appreciate you taking the time to highlight areas that may require more of our attention. Your happiness is important to us, and we thank you for your insight.
Dear Resident, thanks so much for the 5-star rating of our community. We're thrilled to hear you're enjoying residing with us and that our team has been able to contribute to that great experience. Please don't hesitate to reach out if you need anything!
We're happy to know that our amenities and location made you choose Claiborne Crossing! Thank you for sharing what you enjoy about our community, we look forward to having you as a resident for a long time to come!
We truly appreciate you taking the time to share your thought with us! Our team works tirelessly to ensure our residents are happy calling Claiborne Crossing "home" and it makes us beam to know you appreciate our efforts. We promise to keep up the good work!
Thank you for your recommendation of Claiborne Crossing! We're happy to know you're enjoying your time with us!
Hi there, we are concerned to see your review as we make it a point to ensure that our residents are comfortable and well taken care of. We welcome you to stop by our office so that we may learn more about any issues you may have, as well as discuss how we can help turn your experience around. Thank you and we look forward to assisting you soon.
We're happy to know that you're enjoying your time at Claiborne Crossing! We appreciate your review and look forward to seeing you at our next event!
Hi there! We're delighted to hear your experience here at Claiborne Crossing has been fantastic! We strive to give our residents a wonderful community to call "home" and it's feedback like this that encourages us to keep up the good work. Thanks so much for the recommendation, have a great day!
Thank you for your kind review! We believe that our amenities are some of the best around and the value we offer our residents extend beyond jus having a pool for you to use. I'm hopeful that you will continue to be as pleased with Claiborne Crossing and if there is any recommendations you ever have please do not hesitate to drop on by the office and let us know. Property Manager
We love hearing the news that you're experiencing the comfort and convenience of Claiborne Crossing! Our onsite team works diligently to ensure that our residents feel cared for and valued, so we're delighted to know we could prove that to you! We promise to do what it takes to keep it up!
Thank you for your review. We are glad to hear that you find our community safe and aesthetically pleasing, but are concerned to learn about your observations made within the community. Please stop by our office so that we may learn more about your issue and begin addressing it promptly. We look forward to assisting you.
Thank you for the 5-star review of Aster at Lely Resort! Our team is delighted to learn that you have been having a fantastic resident experience. We appreciate your compliments of our well-kept grounds and your beautiful floor plan! Our team looks forward to exceeding your expectations for many years to come.
$1,059 - $2,028
848
1 Units
A1 - Remington
$1,076 - $1,928
971
1 Units
A1S - Pimlico with Sunroom
N/A
1,186
N/A
B1S - Churchill with Garage
N/A
1,264
N/A
B3S - Belmont with Sunroom
N/A
1,300
N/A
B2S - Del Mar with Sunroom
$1,436 - $2,336
1,186
2 Units
B2 - Saratoga
$1,611 - $2,694
1,186
2 Units
B2G - Saratoga with Garage
$1,621 - $2,661
1,264
2 Units
B3GS - Belmont with Garage and Sunroom
N/A
1,573
N/A
C1S - Bell Meade with Sunroom
$1,626 - $2,485
1,461
1 Units
C1 - Santa Anita
Claiborne Crossing is a premier community of apartments in Louisville, KY. We are ideally located on the east side of enchanting Louisville near the Lake Forest neighborhood. The community is conveniently situated off of I-265 with easy access to all interstates, area employers, retail shopping, dining, the airport, and downtown. Claiborne Crossing offers plenty of Louisville charm, and when you choose one of our 1, 2, and 3-bedroom floor plans, you’ll have access to well-appointed interiors and luxury features. Residents of Claiborne Crossing appreciate the bounty of special features, perks, and amenities available to them around every corner. Our apartments showcase gourmet kitchens with stainless appliances and granite countertops. Outside your home, you’ll fall in love with our resort-style swimming pool, cabanas, and sundeck. Claiborne Crossing also has a clubhouse for socializing, a business center when you need it, and a well-equipped fitness center looking out to our multi-level poolside paradise. To experience our lush amenities and artfully crafted interiors in person, don’t hesitate to contact us today! A knowledgeable member of our team is happy to answer any questions and schedule your exclusive tour. We look forward to welcoming you home.
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Contact Property
Claiborne Crossing
14601 Pulpit Drive
Louisville, KY 40245