Ratings & Prices for Claiborne Crossing, Louisville, KY

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	5
Safety	4.6
Office Staff	4.2
Maintenance	4.6
Neighborhood	4.6
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	5

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	2.4 days

Ratings & Reviews (134 Reviews)

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MartinS. • Resident • 2020 - 2021

02/11/2021

This apartment complex is one of the best in Louisville! Beautiful gated complex, amazing pool, playground with grills, great clubhouse and onsite gym, car wash etc. The grounds here are always maintained and the landscaping is nonstop. Maintenance is fantastic! They show up quickly and very… See More

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Claiborne Crossing Manager

02/11/2021

Hi Martin, we love to hear that! Thank you so much for highlighting our community and everything we have to offer. It's important that we go above and beyond to ensure our residents receive the best in apartment living so we're happy to know this doesn't go unnoticed. You can always count on us to provide you with reliable service and a well-kept place you're proud to call home. We truly appreciate the recognition and will be sure to keep exceeding your expectations!

Tracey_T794 • Former Resident • 2019 - 2020

10/09/2020

I had such a horrible experience at Claiborne Crossing that I have to share it. I was fooled by the well kept grounds and pool but quickly learned I had made a mistake. First of all, you don't get to see your apartment until the start… See More

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Claiborne Crossing Manager

10/12/2020

Tracey, we're disappointed to learn about your experience in our community. We aim to ensure our residents have all they need to feel right at home here, and we're sad to learn that our diligent efforts to assist could not meet your expectations. As discussed, we're always available to connect and clarify any of our agreed-upon policies outlined in the lease agreement as well as clear up any misunderstanding. Please don't hesitate to contact our team. In the meantime, we've made sure to consider all your feedback and wish you all the best in your future adventures.

Verified Resident 751695 • vrp • 2020

03/11/2020

We've only lived there for a little over a week, but so far it's been great. It's quiet and clean. The neighbors we've met have been nice. The people in the front office have been very helpful in getting us set up an into our apartment… See More

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Claiborne Crossing Manager

03/12/2020

Thank you for the kind review! We are so pleased to hear that your transition into your new home was smooth thanks to our wonderful team here at Claiborne Crossing. We are excited to have you join our community and look forward to providing you with excellence for your entire residency.

Verified Resident 750431 • vrp • 2020

03/07/2020

I love this community and people are nice. The staff omg these team is amazing :) Play ground, pool, fitness, parking, Lobby etc lots of included. Thanks Team. Nice environment and with in 15mins distance you will find all places. See More

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Claiborne Crossing Manager

03/09/2020

Dear Resident, Thank you so much for your positive review of Claiborne Crossing. There are so many wonderful aspects of our community including our helpful staff and convenient amenities, and it's always a pleasure finding out that our residents are really taking advantage of all of it!

Verified Resident 749421 • vrp • 2020

03/03/2020

The Overall process was seamless. The Staff did a wonderful job. We are extremely pleased with how we were treated and it was a nice surprise when We received a storage room and also a garage. Keep up the great work. See More

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Claiborne Crossing Manager

03/09/2020

Thank you for highlighting our wonderful and accommodating staff here at Claiborne Crossing! We appreciate the feedback, and we're proud to serve our residents with excellence. We hope to have you as a happy resident of our community for many years to come!

Verified Resident 747810 • vrp • 2020

02/26/2020

So far, the living experience at Claiborne has been a good one! Moving in was pretty easy, the community is very clean, The amenities are great, and the pool is immaculate. Associates are also very friendly. The only downside is the trash system. I had to… See More

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Claiborne Crossing Manager

03/02/2020

Hello, and thank you for your feedback. We're excited to have you as a new member of our community, and it's great to see your move-in transition went smoothly, thanks to our helpful team. If you would like to discuss your questions about community upkeep, then we would be more than happy to do so and invite you to visit our office at any time. We look forward to having you in our community and hope to serve you for many years to come!

Verified Resident 557829 • vrp • 2016 - 2019

12/23/2019

Great place to live, pool is great, car wash and dog park make the stay here very worthwhile. The maintenance staff are very good and they take good care of the complex. The gated community gives a sense of safety and security The only problem I… See More

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Verified Resident 659697 • vrp • 2019

12/23/2019

Love the location and always feel safe! The apartment feels like home and the amenities are wonderful! Love the pool during summertime and the gym year round! Anytime maintenance is required it doesn't take long to fix something!

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Claiborne Crossing Manager

07/02/2019

Thank you for the 5-star review of Claiborne Crossing! We are delighted to read about your experience in our community. We pride ourselves on cultivating a welcoming and comfortable environment for each of our residents. Your review lets us know that we are doing a great job of that so we plan to keep up the great work!

Verified Resident 730582 • vrp • 2019

12/23/2019

Love the townhouse style unit that I am in with an attached garage. I never hear my neighbors and I have never had an issue with people in the community. Overall pretty quite and in a nice location with so much close by.

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Claiborne Crossing Manager

12/27/2019

Hi there, thank you for sharing your high rating! It is always reassuring to hear how much our residents love our community. Thank you for your review. We will keep up the great work!

Verified Resident 730316 • vrp • 2017 - 2019

12/22/2019

It was a pleasure living here. I enjoy the amenities. The office staff, including maintenance were very professional and kind. I absolutely love the appearance of the entire community, especially the pool and gym.

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Claiborne Crossing Manager

12/23/2019

Dear Resident, thanks so much for taking the time to share your experience with us. While we're sad to have seen you go, we're so happy to hear you enjoyed residing with us and that our team was able to leave a lasting impression on your overall experience. We wish you nothing but the best in your next endeavor!

Verified Resident 730138 • vrp • 2019

12/21/2019

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Claiborne Crossing Manager

12/23/2019

Hi there! We appreciate you taking the time to share your feedback with us and are delighted you're enjoying your stay. If you ever need anything, or just want to say "hi", our door is always open!

Verified Resident 559540 • vrp • 2018 - 2019

12/20/2019

I HAVE BEEN VERY SATISFIED WITH THE APARTMENT UNIT AND THE PROFESSIONALISM OF THE STAFF. THIS IS MY FIRST EXPERIENCE WITH APARTMENT LIVING AFTER DOWNSIZING FROM A HOUSE AND HAVE BEEN PLEASANTLY SURPRISED WITH HOW MUCH I ENJOY IT.

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Verified Resident 729865 • vrp • 2017 - 2019

12/20/2019

The front gate has been an issue from day one. Lots of construction over the summer months. Have had some security issues with less than reputable people being let into the property. Not enough handicap parking. I've brought this up several times and nothing has been… See More

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Claiborne Crossing Manager

01/08/2020

Hi there, thank you for taking the time to share your concerns with our team. We know how important it is to have comfort in your home, and we appreciate you taking the time to highlight areas that may require more of our attention. Your happiness is important to us, and we thank you for your insight.

Verified Resident 729829 • vrp • 2018 - 2019

12/20/2019

I have really enjoyed my time at Claiborne Crossing! With any complex, there are issues. The overall quality is fantastic! The manager was so gracious to work with our up front payment which made moving here much easier. The maintenance is on top of everything!

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Claiborne Crossing Manager

01/10/2020

Dear Resident, thanks so much for the 5-star rating of our community. We're thrilled to hear you're enjoying residing with us and that our team has been able to contribute to that great experience. Please don't hesitate to reach out if you need anything!

Verified Resident 729809 • vrp • 2019

12/20/2019

The amenities and location is what made us lease here. It's a smaller apartment community than others around the area, which is a plus in my opinion. Less people using the amenities. I like the security and the availability to a 24 hour gym.

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Claiborne Crossing Manager

01/08/2020

We're happy to know that our amenities and location made you choose Claiborne Crossing! Thank you for sharing what you enjoy about our community, we look forward to having you as a resident for a long time to come!

Verified Resident 728475 • vrp • 2019

12/16/2019

The apartment community is very nice and well kept. The staff takes pride in the appearance of their community and willing to help their residents. The apartment itself has all the amenities I was looking for, especially the in-unit washer and dryer.

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Claiborne Crossing Manager

01/10/2020

We truly appreciate you taking the time to share your thought with us! Our team works tirelessly to ensure our residents are happy calling Claiborne Crossing "home" and it makes us beam to know you appreciate our efforts. We promise to keep up the good work!

Verified Resident 728441 • vrp • 2019

12/16/2019

We have been very pleased with our choice to rent our home at Claiborne Crossings! The staff is great and the apartments are very nice! It felt like home immediately! The pool is great in the summertime and the gym is nice as well. Would definitely… See More

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Claiborne Crossing Manager

01/08/2020

Thank you for your recommendation of Claiborne Crossing! We're happy to know you're enjoying your time with us!

Verified Resident 728358 • vrp • 2016 - 2019

12/16/2019

I wish I could say that everything is perfect. I may have said that at some point. All I can say at this time, having lived here for more than 3 years, is that one could find something better for the money.

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Claiborne Crossing Manager

01/10/2020

Hi there, we are concerned to see your review as we make it a point to ensure that our residents are comfortable and well taken care of. We welcome you to stop by our office so that we may learn more about any issues you may have, as well as discuss how we can help turn your experience around. Thank you and we look forward to assisting you soon.

Verified Resident 728320 • vrp • 2019

12/16/2019

Very good experience. This community is very safe, and family oriented. They have alot of different events and for the tenants. They try to communicate any inspections that they have to do ahead of time. Overall, I have enjoyed my stay here.

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Claiborne Crossing Manager

01/08/2020

We're happy to know that you're enjoying your time at Claiborne Crossing! We appreciate your review and look forward to seeing you at our next event!

Verified Resident 420913 • vrp • 2017 - 2019

12/16/2019

The community is very nice, I feel the rent increase year to year is larger then it should be. At time it seem they try and nickel and dime you on fees when ever they get a chance (1$ charge for paying online, trash fee, property… See More

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Verified Resident 728243 • vrp • 2018 - 2019

12/16/2019

My experience within the community has been fantastic. The office staff along with the maintenance staff work in a timely manner with professionalism to keep the place as nice as it is and to work with the residents with anything they need. Would recommend to anyone!… See More

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Claiborne Crossing Manager

01/10/2020

Hi there! We're delighted to hear your experience here at Claiborne Crossing has been fantastic! We strive to give our residents a wonderful community to call "home" and it's feedback like this that encourages us to keep up the good work. Thanks so much for the recommendation, have a great day!

Verified Resident 464033 • vrp • 2018 - 2019

12/16/2019

Very nice gated community. The property is well maintained and always top notch. The few times that I've interacted with the office staff (mostly related to picking up packages) they have been super nice and very accommodating. The pool and gym areas are outstanding, and the… See More

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Claiborne Crossing Manager

03/13/2018

Thank you for your kind review! We believe that our amenities are some of the best around and the value we offer our residents extend beyond jus having a pool for you to use. I'm hopeful that you will continue to be as pleased with Claiborne Crossing and if there is any recommendations you ever have please do not hesitate to drop on by the office and let us know. Property Manager

Verified Resident 728160 • vrp • 2019

12/16/2019

Great place to live! Welcoming community. Quiet place that is at the end of the street. Gated which additionally cuts down on traffic throughout the community, which provides an extra sense of security. See More

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Claiborne Crossing Manager

01/10/2020

We love hearing the news that you're experiencing the comfort and convenience of Claiborne Crossing! Our onsite team works diligently to ensure that our residents feel cared for and valued, so we're delighted to know we could prove that to you! We promise to do what it takes to keep it up!

Verified Resident 727298 • vrp • 2019

12/12/2019

If the reason for school you choose the apartment, that is wrong idea. For jefferson county will assign the school for student. The safety will be fine but the gate always broken. The good appearance of building. See More

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Claiborne Crossing Manager

01/10/2020

Thank you for your review. We are glad to hear that you find our community safe and aesthetically pleasing, but are concerned to learn about your observations made within the community. Please stop by our office so that we may learn more about your issue and begin addressing it promptly. We look forward to assisting you.

Verified Resident 709536 • vrp • 2019

12/11/2019

Best value in Louisville. Safe, secure ,friendly ,great amenities I liked the small number of units as well as the beautiful shared areas. Club house amenities are the best. My friends can't believe how quiet my unit is. They are happy I found a great place… See More

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Claiborne Crossing Manager

10/23/2019

Thank you for the 5-star review of Aster at Lely Resort! Our team is delighted to learn that you have been having a fantastic resident experience. We appreciate your compliments of our well-kept grounds and your beautiful floor plan! Our team looks forward to exceeding your expectations for many years to come.

•

Updated Review

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Features & Amenities

Laundry

In-Unit Full Size Washer and Dryer

Parking

Garage

General

1st Floor 1 Bedroom
1st Floor 2 Bedroom
1st Floor 3 Bedroom
2nd Floor
3rd Floor
ADA Accessible
Bark Park
Brushed Nickel Fixtures
Built-ins
Business Center
Ceramic Tile Bath Floors and Tub/Shower Surrounds
Coffee Bar
Covered Bike Racks
Crown Molding on Kitchen Cabinetry
Faux Wood Flooring
Fireplace
Fireplace Available
Fitness Center
Framed Mirror
Gaming Stations with Flat Screen TV's
Granite Kitchen Countertops
Granite Kitchen Countertops with Islands
Juliette Balcony
Keyless Entry
Outdoor Kitchen Area
Playground
Pool
Pool Table
Pool View
Poolside Deck
Premium Kitchen Backsplash
Premium Refrigerator with Bottom Freezer
Resident Lounge with Full Kitchen
Resident Meeting Space
Security Cameras
Stainless Steel Appliances
Under Cabinet Lighting
Wine Cooler

Pets

Dogs Allowed
Cats Allowed

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$1,059 - $2,028
SQ. FT.
848
Available
Avail.
1 Units
Model
A1 - Remington

Contact Property

Price
Price
$1,076 - $1,928
SQ. FT.
971
Available
Avail.
1 Units
Model
A1S - Pimlico with Sunroom

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2 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,186
Available
Avail.
N/A
Model
B1S - Churchill with Garage

Contact Property

Price
Price
N/A
SQ. FT.
1,264
Available
Avail.
N/A
Model
B3S - Belmont with Sunroom

Contact Property

Price
Price
N/A
SQ. FT.
1,300
Available
Avail.
N/A
Model
B2S - Del Mar with Sunroom

Contact Property

Price
Price
$1,436 - $2,336
SQ. FT.
1,186
Available
Avail.
2 Units
Model
B2 - Saratoga

Contact Property

Price
Price
$1,611 - $2,694
SQ. FT.
1,186
Available
Avail.
2 Units
Model
B2G - Saratoga with Garage

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Price
Price
$1,621 - $2,661
SQ. FT.
1,264
Available
Avail.
2 Units
Model
B3GS - Belmont with Garage and Sunroom

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3 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,573
Available
Avail.
N/A
Model
C1S - Bell Meade with Sunroom

Contact Property

Price
Price
$1,626 - $2,485
SQ. FT.
1,461
Available
Avail.
1 Units
Model
C1 - Santa Anita

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Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Claiborne Crossing is a premier community of apartments in Louisville, KY. We are ideally located on the east side of enchanting Louisville near the Lake Forest neighborhood. The community is conveniently situated off of I-265 with easy access to all interstates, area employers, retail shopping, dining, the airport, and downtown. Claiborne Crossing offers plenty of Louisville charm, and when you choose one of our 1, 2, and 3-bedroom floor plans, you’ll have access to well-appointed interiors and luxury features. Residents of Claiborne Crossing appreciate the bounty of special features, perks, and amenities available to them around every corner. Our apartments showcase gourmet kitchens with stainless appliances and granite countertops. Outside your home, you’ll fall in love with our resort-style swimming pool, cabanas, and sundeck. Claiborne Crossing also has a clubhouse for socializing, a business center when you need it, and a well-equipped fitness center looking out to our multi-level poolside paradise. To experience our lush amenities and artfully crafted interiors in person, don’t hesitate to contact us today! A knowledgeable member of our team is happy to answer any questions and schedule your exclusive tour. We look forward to welcoming you home.

Office Hours

Sunday: Closed
Monday - Friday: 10:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Claiborne Crossing?
The community is rated 3.8/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Claiborne Crossing?
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How safe is Claiborne Crossing?
The community is rated 4.6/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.6/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.6/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 2.4 days to their community reviews in the past year.

Who manages Claiborne Crossing?
Preferred Residential Management

What is the pet policy at Claiborne Crossing?
Dogs Allowed
Cats Allowed

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths