| Number of reviews in the past 365 days | 23 |
| Percentage of reviews responded to | 82.61% |
| Average time to respond to reviews | 101.35 days |
Crescent Centre
657 South 3rd Street, Louisville, KY 40202
657 South 3rd Street, Louisville, KY 40202
Floor Plans
- $1,338
- $1,268
- $1,601
- $1,294
Contact Property
Crescent Centre
657 South 3rd Street
Louisville, KY 40202
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (141 Reviews)
No reviews match your search.
Verified Resident 866269 • vrp • 2019 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/23/2021
This community has potential, I believe for so long it has thrived from being one of the only luxury apartments in the downtown area. Now with the development of so many others, I believe that the Crescent centre needs a makeover if you will. That would… See More
Useful 0
Thanks for voting!
Report
Verified Resident 849018 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/01/2020
My experience at Crescent Centre has been awful. I repeatedly asked management about bugs and cockroaches. They blatantly lied and said there weren't any. Upon moving in, I was bombarded with cockroaches all over my apartment. It took almost six months for the issue to be… See More
Useful 0
Thanks for voting!
Report
Crescent Centre Manager
12/03/2020
Your satisfaction is important to us, so we certainly apologize that your experience has not been what you expected. Please email us with your contact info so we can reach out to discuss your concerns. We can be reached at [email protected] Sincerely, Kacie Lile, Community Manager
Verified Resident 844634 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/17/2020
This apartment is very nice. The apartments are clean and so are the hallways and other areas. The staff is easy to talk to and will help with whatever you need. If you're looking for a safe community, this is the place to go. See More
Useful 0
Thanks for voting!
Report
Crescent Centre Manager
11/20/2020
Thank you so much for taking the time to leave a review of your experiences living here at Crescent Centre. We appreciate it very much!
Verified Resident 837103 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/27/2020
Good location if you go to school anywhere downtown, the office staff is fairly nice. Since COVID-19 many of the amenities that made us choose this location have remained closed without a reduction in rent. Activities were nice and helped give us a sense of community… See More
Useful 0
Thanks for voting!
Report
Crescent Centre Manager
11/02/2020
Thank you for your feedback. We realize that the loss of activities and some amenities due to the pandemic has been tough; hopefully, we will all come through this safely and put this time behind us.
Verified Resident 802725 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/17/2020
Good, quiet clean in downtown area is good, transportation easy ways. The Property Management always available to the tenants. Amazon, UPS or other deliveries services is OK. Jessie from the office is special girl, communicating excellent. See More
Useful 0
Thanks for voting!
Report
Crescent Centre Manager
10/19/2020
We really appreciate your feedback and thank you for making Crescent Centre your home! Please feel free to let us know if there is anything we can do for you in the future! Have a great day!
Verified Resident 789768 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/18/2020
Have thoroughly enjoyed my time here at Crescent Centre. It has proximity to my job, and provides me with a safe and secure living in downtown Louisville. I have recommended it to several friends who are actively looking for apartments. See More
Useful 0
Thanks for voting!
Report
Crescent Centre Manager
08/19/2020
Thank you for taking the time to leave a review about your experience living in our community and for the recommendations! We appreciate it very much! Have a terrific day!
Verified Resident 798829 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/01/2020
My experience here has been good so far. Staff is courteous and professional. Units are updated for an old building. Only set back is being downtown with so much homelessness and crime. Otherwise no complaints in my first month here See More
Useful 0
Thanks for voting!
Report
Crescent Centre Manager
08/02/2020
Thank you for taking the time to leave a review of Crescent Centre. We hope that your experience here will be a good one and that you will recommend us in the future.
Verified Resident 760174 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/21/2020
It's ok. The community is full of many different people and we don't really intermingle. The lease is a little heavy on the "even if you die, you still have to pay rent" side but it's a roof over my head. I'm sure this isn't helpful… See More
Useful 0
Thanks for voting!
Report
Crescent Centre Manager
07/22/2020
Dear Resident, thank you for taking the time to provide your feedback. We apologize that your experience with our community is not quite what you expected. Please contact us at [email protected] when you have a moment so we can discuss some of your concerns. Sincerely, Kacie Lile, Community Manager
Verified Resident 778793 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/11/2020
i just moved in. the staff are awful. i got threatened with a lease violation for not having vet records for my cat. and yet when i contact them for things to be repaired the office doesnt care and the maintenance person acts like everything is… See More
Useful 0
Thanks for voting!
Report
Crescent Centre Manager
08/02/2020
We are sorry to hear that your experience here at Crescent Centre has not met your expectations. We hope that as time goes by, you will become happier here. Please let us know if there is anything we can do for you and your home.
Verified Resident 730909 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/11/2020
I love it here at Crescent Centre. The staff is excellent. The maintenance staff is very professional. I enjoyed the get-togethers. The location is great for me. I can walk to work in downtown Louisville. See More
Useful 0
Thanks for voting!
Report
Crescent Centre Manager
08/02/2020
We are so glad to hear that you are happy in your home at Crescent Centre. Have a wonderful day!
Verified Resident 675172 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/09/2020
Staff is amazing. On top of issues. Never a problem when needing something fixed. Love the water fountains. Enjoy sitting on the balcony. Relaxing calm environment. Love the open communication with staff. See More
Useful 0
Thanks for voting!
Report
Crescent Centre Manager
08/07/2019
Thank you for the wonderful review of your experience living here at Crescent Centre! We really appreciate it as our commitment is to you and your home.
Verified Resident 671839 • vrp • 2004 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/06/2020
My experience at this apartment community has been exceptional. It has only changed ownership once or twice in the last 14 years, and the current management is the best group yet. Not only do they try hard, they deliver. See More
Useful 0
Thanks for voting!
Report
Crescent Centre Manager
08/01/2019
Thank you so much for taking the time to leave us this wonderful review and for recommending Crescent Centre to your friends. We will take good care of them!
Verified Resident 775658 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/04/2020
We just moved into Crescent Centre Apartments and so far we love it! We love how close of a walk it is to Fourth Street Live! and to other restaurants. We are looking forward to things opening back up again. The staff here is awesome and… See More
Useful 0
Thanks for voting!
Report
Crescent Centre Manager
08/02/2020
We are glad that you are happy here in your new home! Please let us know if there is anything we can do for you. Have a great day!
Verified Resident 770347 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/19/2020
BEST APARTMENT COMMUNITY DOWNTOWN LOUISVILLE KENTUCKY HANDS DOWN PERIOD. EXTREMELY CLEAN, HEAT RUNS GREAT, AC RUNS GREAT, PROMPT AND PROFESSIONAL MAINTENANCE TEAM, ONLY PRAISE NO COMPLAINTS FOR THIS PLACE. See More
Useful 0
Thanks for voting!
Report
Crescent Centre Manager
08/02/2020
Thank you so much for taking the time to leave a review for Crescent Centre Apartments. We appreciate it very much! Have a great day!
Verified Resident 768993 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/14/2020
The overall experience was average. The apartment itself was ok and the location was great. However, there were a few maintenance issues that were never fixed and my electric bill was through the roof because of my sliding door letting all the heat out during the… See More
Useful 0
Thanks for voting!
Report
Crescent Centre Manager
08/02/2020
We are sorry to hear that you have had some issues with your siding door and we hope that it has since been resolved to your satisfaction. Please let us know if there is anything we can do for you.
Verified Resident 762307 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/28/2020
The apartment is so cheap and design and fixture here are so good. it is also accessible to my work. The problem is the walls here are so thin small talk can here to your neighborhood. i can recommend this 100% See More
Useful 0
Thanks for voting!
Report
Crescent Centre Manager
08/02/2020
Thank you for taking the time to leave this review of Crescent Centre. We appreciate it and your recommendation. Have a great day!
Resident • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/14/2020
While Crescent Centre is a decent place to live, their parent company really shows their true colors in times of challenge. During the pandemic they offered few options let alone options that offered actual relief to the common person. They wanted you to file another payment… See More
Useful 0
Thanks for voting!
Report
Crescent Centre Manager
08/02/2020
We are sorry that you feel this way. Please give us a call if you would like to discuss your concerns in person. Thank you and have a great day.
Verified Resident 446380 • vrp • 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/06/2020
I have enjoyed living downtown very much. Here I have access to many places without having to worry about using my car . Which by the way, is parked securely. I can go to the theatre, to the pharmacy, to different places to eat. This makes… See More
Useful 0
Thanks for voting!
Report
Crescent Centre Manager
01/29/2018
Thank you for your review of Crescent Centre. We deeply appreciate your positive review of our community and are grateful you took the time to let us know what you love most about your residency.
Verified Resident 645616 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/31/2020
The apartment had some damage when we moved in, but overall the move in was fast paced and easy. The office works hard to build a sense of community by hosting events throughout every month and maintenance is very hard working See More
Useful 0
Thanks for voting!
Report
Crescent Centre Manager
06/07/2019
Thank you for taking the time to provide your feedback. Your satisfaction is extremely important to us, so we apologize that your move-in experience was not the best. Please contact us at [email protected] at your convenience (please include your phone number) as we would like to talk to you further about your concerns. Sincerely, Kacie Lile, Community Manager
Verified Resident 755099 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/24/2020
Nice apartments, kinda pricey, middle of downtown and there are lots of homeless people around so if you don't mind homeless people around an always asking you for stuff then this apartment should be great for ya See More
Useful 0
Thanks for voting!
Report
Crescent Centre Manager
08/02/2020
We appreciate the review of Crescent Centre. Please feel free to give us a call if you would like to discuss your concerns. Have a great day.
Prospective Resident • Visited 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/15/2020
If you are looking for an apartment to live. I do not recommend Crescent center. It is the worst management they have there. Lauren is the worst and rudest person you can imagine. Regarding if you need some maintenance fixed, the ------------ tells you that if… See More
Useful 0
Thanks for voting!
Report
Crescent Centre Manager
08/02/2020
We are sorry that you feel this way. If you would like to discuss this in more detail, please give us a call. Have a nice day.
Verified Resident 750830 • vrp • 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/09/2020
This is a great place to live. Conveniently located downtown and within walking distance to great restaurants and bars. I work downtown so I literally drive my car 3 times a month, which saves a lot on gas. See More
Useful 0
Thanks for voting!
Report
Crescent Centre Manager
08/02/2020
We are glad that you are happy here at Crescent Centre. Please let us know if there is ever anything that we can do for you and your home. Have a great day.
Verified Resident 397737 • vrp • 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/07/2020
The apartments themselves are decent and the maintenance and office staff are friendly enough. The biggest issue is with security and safety. The lobby to the apartment tower is often a sleeping area for homeless guests and there is often broken glass left unattended along the… See More
Useful 0
Thanks for voting!
Report
Crescent Centre Manager
08/02/2020
Please give us a call at your convenience so we can discuss your concerns with you. Have a good day.
Verified Resident 741251 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/03/2020
We really enjoy living in the Crescent Centre! Its really a nice place to raise a family. Its very convenient to malls hospital and its extremely close to New Albany, Jeffersonville and Clarksville. It's the perfect place to live if you work downtown and/or enjoy the… See More
Useful 0
Thanks for voting!
Report
Crescent Centre Manager
08/02/2020
Thank you for taking the time to leave this wonderful review for Crescent Centre. Have a great day!
Verified Resident 736087 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/14/2020
I can honestly say I feel safe in my building and garage. The convenience of a garage connected to my home is a plus. My apartment is spacious. The view of the city from my balcony is amazing. 24 hour access to workout equipment makes it… See More
Useful 0
Thanks for voting!
Report
Crescent Centre Manager
08/02/2020
We are glad to hear that you feel safe here at Crescent Centre. Please let us know if there is anything that we can do for you. Have a great day.
•
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
Features & Amenities
Laundry
- Laundry On-Site
- Laundry in Units
Pets
- Dogs Allowed
Weight Limit: 25lbs
Comments: Dogs under 30 pounds allowed in the West Crescent only, Cats in any building.
Floor Plans & Pricing
Studio, 1 Bathroom
- PricePrice
$1,338
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
Studio
Contact Property
1 Bedrooms, 1 Bathroom
- PricePrice
$1,268
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
1 Bedroom
Contact Property
2 Bedrooms, 1 Bathroom
- PricePrice
$1,601
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
2 Bedrooms
Contact Property
2 Bedrooms, 2 Bathrooms
- PricePrice
$1,294
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
2 Bedrooms
Contact Property
Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.
Leasing:
Welcome to Crescent Centre Apartments, the premier location for luxury apartments in Louisville, KY. Crescent Centre has access to fine dining, parks, shopping and several major interstates. It is perfectly positioned for easy access to all of the recreations and conveniences that Louisville has to offer. Nestled in the heart of downtown, our luxury apartments boast the amenities you deserve including a beautifully-appointed clubhouse, expansive fitness studio, resident business center, and complimentary coffee and Wi-Fi. Our newly renovated apartments offer generous floor plans with designer finishes and amazing downtown views. Call today to schedule your personal tour of our exclusive Louisville, KY apartments and experience the extraordinary life at Crescent Centre!
Questions & Answers (2)
Your question has been submitted!
Please allow up to 24 hours for your answer to be visible to the public.
·
Type your answer:
Your answer has been submitted!
Please allow up to 24 hours for your answer to be visible to the public. The prices range from $860 - $1,500 on the 2 bedroom. Why such a range, and what is the differences between them?
Anonymous · October, 03 2018Type your answer:
Your answer has been submitted!
Please allow up to 24 hours for your answer to be visible to the public. No answers yet. Be the first to answer.
How easy is it to find guest parking?
Anonymous · March, 19 2018 · 1 answerType your answer:
Your answer has been submitted!
Please allow up to 24 hours for your answer to be visible to the public. · Just Now
A
There are multiple options for parking in the area, but it would be difficult to find spots that are unpaid. There is a 3 dollar cash lot on the south side of the building, a 4 dollar lot on the north side where you can pay with cards, or the brown hotel parking garage on third street where the price depends on length of stay. There is some street parking on third street for free, but the spots are limited
Frequently Asked
What are noise levels like at Crescent Centre?
The community is rated 3.4/5 stars, which is considered having quiet noise levels on average.
The community is rated 3.4/5 stars, which is considered having quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Crescent Centre?
The community is rated 3.9/5 stars, signifying much satisfaction on average.
The community is rated 3.9/5 stars, signifying much satisfaction on average.
How safe is Crescent Centre?
The community is rated 3.9/5 stars, which is considered being very safe on average.
The community is rated 3.9/5 stars, which is considered being very safe on average.
How satisfied are residents with the neighborhood
The community is rated 4.3/5 stars, signifying extreme satisfaction on average.
The community is rated 4.3/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 3.8/5 stars, which is considered being very effective on average.
The community is rated 3.8/5 stars, which is considered being very effective on average.
How often does management engage with reviews?
Managers have responded to 82.61% of their community reviews in the past year.
Managers have responded to 82.61% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 101.35 days to their community reviews in the past year.
Managers have replied within 101.35 days to their community reviews in the past year.
Who manages Crescent Centre?
Trilogy Residential Management
Trilogy Residential Management
What is the pet policy at Crescent Centre?
Dogs Allowed
Weight Limit: 25lbs
Comments: Dogs under 30 pounds allowed in the West Crescent only, Cats in any building.
Dogs Allowed
Weight Limit: 25lbs
Comments: Dogs under 30 pounds allowed in the West Crescent only, Cats in any building.
What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths
Crescent Centre Gallery
Resident Uploaded Photos
Similar Properties
The Baxter
Louisville, KY
AMP Apartments
Louisville, KY
The Retreat at Louisville
Louisville, KY
Elevate NuLu
Louisville, KY
Crescent Centre is an apartment in Louisville in zip code 40202. This community has a Studio - 2 bedroom, 1 - 2 bathroom, and is for rent for $1,268 - $1,601. Nearby cities include Okolona, Jeffersontown, Hillview, Fairdale, and Jeffersonville. 40203, 40204, 40208, 40210, and 40217 are nearby zip codes.
