#7,299 #29 #57

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Elevate at NuLu

802 E Madison St, Apt A , Louisville, KY 40204
(142 Reviews)
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Floor Plans & Pricing

Studio

NuLu Studio

Studio, 1 Bath | 835 sq. ft.

See Floor Plan Details

1 Bedroom

The Evan Williams

1 Bed, 1 Bath | 740 sq. ft.

1 Available Unit

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NuLu 1

1 Bed, 1 Bath | 985 sq. ft.

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2 Bedrooms

The Rabbit Hole

2 Beds, 1.5 Baths | 820 sq. ft.

8 Available Units

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The Woodford Townhome

2 Beds, 1.5 Baths | 1,020 sq. ft.

5 Available Units

See Floor Plan Details

NuLu Loft

2 Beds, 2 Baths | 1,071 sq. ft.

1 Available Unit

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NuLu 2

2 Beds, 1.5 Baths | 950 sq. ft.

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NuLu 2B

2 Beds, 1 Bath | 863 sq. ft.

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NuLu Townhome

2 Beds, 1.5 Baths | 1,185 sq. ft.

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3 Bedrooms

NuLu 3

3 Beds, 2 Baths | 2,085 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B
B

Renter Ratings

B+

Review Ratings

Noise

3.9

Grounds

3.8

Safety

3.6

Office Staff

4.2

Maintenance

3.9

Neighborhood

4.4

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B+

Number of reviews in the past 365 days

17

Manager’s Review Engagement

B

Percentage of reviews responded to

70.59%

Manager’s Review Reply Time

F

Average time to respond to reviews

76.06 days

View Community Timeline
View Community Timeline

Elevate at NuLu Reviews

(111)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2021 - 2024

3/12/2024

horrible management

Anna Burgess is an absolutely horrific property manager. She does not care about resident safety or satisfaction at all. She ignored a fire code violation for over a week until she knew a code inspector was coming and didn't want to get fined. She has… See More >

    Updated Review

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    lisamarie8887@gmail.com

    Resident 2022 - 2023

    9/16/2023

    Dirty grounds - unkempt amenities

    There is constantly trash and food strewn about the area bc of the houseless population that camps around the property. The gates have literally never worked. The dog park has not had the trashes emptied or poop bags restocked in over a month. Anything you… See More >
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      Resident 304848

      Verified Resident 2020 - 2023

      8/14/2023

      This community has many issues. From multiple maintenance issues, to location issues. We have had multiple leaks into our apartment from the apartment above. The pool is constantly under repair. The night security does not do their job. Many people just walk into the community… See More >
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        Resident 1169162

        Verified Resident 2016 - 2023

        8/11/2023

        I love living here, Everyone is professional and nice I plan to be her for a long time. It is convenient to my job walking distance, The important thing is my master bedroom, is love the extra room. thx

          Updated Review

          Review Author Icon

          Resident 1153952

          Verified Resident 2023

          8/7/2023

          The community is peaceful and quiet, surrounded by schools, commercial businesses, bars and grocery stores, all in walking distance. Elevate at NuLu is affordable and diverse, meeting the needs of it's tenants..!

            Manager

            8/10/2023

            Elevate at NuLu
            We are very happy to hear that Elevate at Nulu has met your needs and that you are enjoying the community. We agree this is a wonderful place to be in an area with tons of growth and excitement. We can't wait to see what the future holds and we are glad you will be a part of it as one of our valued residents!!
            Review Author Icon

            Resident 1165282

            Verified Resident 2023

            7/31/2023

            So far everything is going well. Maintenance does an amazing job getting things fixed as soon as possible. Community is great i can't wait to begin the year at elevate at nulu with the wonderful staff!

              Manager

              8/10/2023

              Elevate at NuLu
              What a wonderful review, thanks so much for letting us know where we have succeeded! We cannot wait to continue providing a great experience for you and all of our residents!

              Updated Review

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              Resident 1056027

              Verified Resident 2006 - 2023

              7/28/2023

              Very close to work and shopping , doctors offices and restaurants as we'll the fitness center and package lockers are very helpful . But I wish the swimming pool was open instead of some kind of issue.

                Manager

                8/10/2023

                Elevate at NuLu
                Thank you kindly for leaving a review for us and providing that valuable feedback. We apologize for any disappointment you experienced but we can also assure you efforts are always being made to keep community features available. Please always feel free to contact us directly if we could assist you or improve your experience in any way!
                Review Author Icon

                Resident 1164229

                Verified Resident 2023

                7/28/2023

                I had great experience with the staff peyton,ondraius and wanda they were very helpful and place is nice and would definitley recommend it if your looking for a place to stay.. the community is a safe place i guess i had no bad… See More >
                  Manager

                  8/10/2023

                  Elevate at NuLu
                  Hi, thank you for posting your positive review. Our team here at Elevate at Nulu is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.
                  Review Author Icon

                  Resident 1159047

                  Verified Resident 2023

                  7/12/2023

                  So far it's good. The staff is very knowledgeable. No issues upon moving in. The entry way to the apartment is cluttered with a current tenant's property. The area needs to be covered. The entry needs cleaning. Overall the building… See More >
                    Manager

                    8/10/2023

                    Elevate at NuLu
                    Thank you so much for your kind words. We appreciate you taking the time to share your experience with us! Please do contact us directly regarding any issues you are having and we would be more than happy to take a look at those!

                    Updated Review

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                    Resident 961543

                    Verified Resident 2020 - 2023

                    7/10/2023

                    The place has been good in terms of distance to work, various services, and space to walk. Sadly the maintenance services haven't been the best, not much pest control and it feels increasingly dangerous nowadays.

                      Manager

                      8/10/2023

                      Elevate at NuLu
                      Thank you for providing us with your valuable feedback. We’re disappointed to hear that service on maintenance requests wasn’t exactly to your liking. We hope you give us another chance soon,, please contact us directly for any unresolved issue that we could address for you!

                      Updated Review

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                      Resident 1006833

                      Verified Resident 2012 - 2023

                      6/20/2023

                      always very reaponsive to any issue that comes up, I only wish they could keep a grounds keeper, nice and quite, lots of places to walk to for eating and entertainment, very pet friendly mix of wonderful neighbors

                        Manager

                        6/20/2023

                        Elevate at NuLu
                        Thank you for your review! Don't hesitate to reach out to our office if you ever need anything, and thank you for being a resident of Elevate at Nulu!

                        Updated Review

                        Review Author Icon

                        Resident 995018

                        Verified Resident 2017 - 2023

                        6/2/2023

                        This is typically a quiet community. The staff is courteous and responds to calls in a timely manner. It is close to downtown and within walking distance to restaurants and bus stops. Nice place to live.

                          Manager

                          6/20/2023

                          Elevate at NuLu
                          Thank you for your review. We're happy to know that we've exceeded your expectations and look forward to continuing to do so! Please reach out anytime we can be of assistance during your stay!
                          Review Author Icon

                          Resident 1145226

                          Verified Resident 2023

                          5/29/2023

                          I think the questions about apartment conditions are very important and I'm glad they were included and followed up by possibility to add in typed detailed information. I also think it was great to add in an area for other comments

                            Manager

                            6/20/2023

                            Elevate at NuLu
                            Thank you for your review. We're happy to know that we've exceeded your expectations and look forward to continuing to do so!
                            Review Author Icon

                            Resident 1144469

                            Verified Resident 2023

                            5/26/2023

                            Had been looking for a little over a month for a new place to live, after being at my previous place since 2016. Many companies take days, if not weeks, to get back with you. However, within an hour of submitting my application, I had… See More >
                              Manager

                              6/20/2023

                              Elevate at NuLu
                              Hello and thank you for posting your positive review. At Elevate at Nulu, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our response was provided in a timely manner. We know how nerve wracking the process of moving can be, we are so glad to hear that working with us help alleviate some of that. Thanks again and we look forward to seeing you soon!

                              Updated Review

                              Review Author Icon

                              Resident 1041176

                              Verified Resident 2017 - 2023

                              4/29/2023

                              In our community we have great things. Friendliness is the main one, we have a dog park, gym, swimming pool, and a place to sit and chat with neighbors. It is nice here. I thank our management for making sure the tenants needs are met.

                                Review Author Icon

                                Resident 1132356

                                Verified Resident 2023

                                4/17/2023

                                I am very living here, it is the best place to live, safe, quiet, green areas, lovely staff, in fact it's the first place where I live abroad my country,.and I got all support from the staff, Wanda is the best. The Manager is very… See More >
                                  Manager

                                  6/20/2023

                                  Elevate at NuLu
                                  Thank you so much for your kind words. We appreciate you taking the time to share your experience with us—and we agree, Wanda is truly a gem to have on our team! We are thrilled to learn how much you have been enjoying the community!
                                  Review Author Icon

                                  Resident 1132309

                                  Verified Resident 2021 - 2023

                                  4/17/2023

                                  I love it here! great location and they are very pet friendly. They provide many useful amenities which include a very nice gym, 6 foot deep pool, and a very nice gym area. the maintenance people are very nice and get the job done and… See More >
                                    Manager

                                    6/20/2023

                                    Elevate at NuLu
                                    Thank you for posting your positive review. Our team here at Elevate at Nulu is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you! The fact that you would recommend us to others is the best compliment you could give!

                                    Updated Review

                                    Review Author Icon

                                    Resident 1116743

                                    Verified Resident 2023

                                    3/6/2023

                                    I would recommend Elevate at NuLu this is one of the best places I can say I have lived. Everything and everyone is amazing. Office Manager is great she goes above and beyond. The maintenance team is grwat

                                      Manager

                                      3/7/2023

                                      Elevate at NuLu
                                      Thank you so much for the positive review! Nothing makes us happier than knowing you are happy! We appreciate you taking the time to leave us a review.
                                      Review Author Icon

                                      Resident 1117678

                                      Verified Resident 2023

                                      3/2/2023

                                      We just recently moved in, but so far our experience has been great. There were a couple of things not working when we first moved in (dishwasher, door out of its track) and the maintenance responded very quickly to resolve these issues. The amenities are… See More >
                                        Manager

                                        3/7/2023

                                        Elevate at NuLu
                                        Thank you so much for the positive review! Nothing makes us happier than knowing you are happy! We appreciate you taking the time to leave us a review.

                                        Updated Review

                                        Review Author Icon

                                        Resident 1105139

                                        Verified Resident 2022 - 2023

                                        3/1/2023

                                        Good neighbors good neighborhood. Would recommend if you enjoy downtown living. Downtown is walkable distance but might be a little far for some people. But easily and quickly drivable. Especially helpful during Thunder

                                          Manager

                                          3/1/2023

                                          Elevate at NuLu
                                          Thank you so much for the positive review! Nothing makes us happier than knowing you are happy! We appreciate you taking the time to leave us a review.
                                          Review Author Icon

                                          Resident 1116048

                                          Verified Resident 2023

                                          2/24/2023

                                          I've only been here for a week, but the move in was smooth and the everything has been going good so far. Office seems a little disorganized after someone left but that's understandable, everyone is understaffed now. I can't say how living here is long… See More >
                                            Manager

                                            2/24/2023

                                            Elevate at NuLu
                                            Thank you so much for the positive review! Nothing makes us happier than knowing you are happy! Thank you for being understanding during a change in staff. We appreciate you taking the time to leave us a review.

                                            Updated Review

                                            Review Author Icon

                                            Resident 734043

                                            Verified Resident 2000 - 2023

                                            2/6/2023

                                            Professional, polite, respectful and courtesy. They are always on time by phone or email with follow-up. Its a great community to live in. I wouldn't want to live no where else but here. Nulu is number one.

                                              Manager

                                              2/8/2023

                                              Elevate at NuLu
                                              Thank you so much for the positive review! Nothing makes us happier than knowing you are happy! We appreciate you taking the time to leave us a review.

                                              Updated Review

                                              Review Author Icon

                                              Resident 1018746

                                              Verified Resident 2022 - 2023

                                              1/23/2023

                                              Love the unit I reside in , Not too pleased with the delay on maintenance issues. It took almost a year to get screens replaced in windows that was noted April of 2022 during the walk in inspection. The front door to the building has… See More >
                                                Manager

                                                1/31/2023

                                                Elevate at NuLu
                                                Nothing make us happier than when a resident takes the time to leave us a review. My name is Kelly and I am the Community Manager here at Elevate at Nulu. I would love to meet with you and discuss your concerns with the maintenance delays and front door. You can reach me at manager@elevateatnulu.com or call me at 502-582-2801.
                                                Review Author Icon

                                                Resident 1102086

                                                Verified Resident 2023

                                                1/11/2023

                                                I love the quietness of the environment as well as the security. All the equipments are all working well. I love the proximity to my work place. It is accessible to get to any where in

                                                  Manager

                                                  1/12/2023

                                                  Elevate at NuLu
                                                  Thank you so much for the positive review! Nothing makes us happier than knowing you are happy! We appreciate you taking the time to leave us a review.
                                                  Review Author Icon

                                                  Resident 1094581

                                                  Verified Resident 2022

                                                  12/14/2022

                                                  Nice but there is some issue with room heater because its just been third week of my stay and i dint know why it smells odd when i put on the room heater. So i thought of bringing to the notice so that it… See More >
                                                    Manager

                                                    12/16/2022

                                                    Elevate at NuLu
                                                    Thank you very much for taking the time to leave a thorough review, we welcome feedback as hearing from our residents is the best way we can improve our community. We would love to discuss with you further. Please give us a call at 502.582.2801 or let us know a good time to contact you.

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer and Dryer in All Homes
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $300. Rent: $25. Restrictions: Some Breed Restrictions Apply. Pet Limit: 2. Comments: We understand that your furry friends are a part of your family and we welcome them here at Elevate at NuLu. Our no weight limit policy allows for the big friends to enjoy all the luxuries, too! Pet Rent is $25 per pet, per month and a one time $300 pet fee (for one pet, or $500 for 2 pets) required upon move-in
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                                                    • Dogs Allowed
                                                      Fee: $300. Rent: $25. Restrictions: Some Breed Restrictions Apply. Pet Limit: 2. Comments: We understand that your furry friends are a part of your family and we welcome them here at Elevate at NuLu. Our no weight limit policy allows for the big friends to enjoy all the luxuries, too! Pet Rent is $25 per pet, per month and a one time $300 pet fee (for one pet, or $500 for 2 pets) required upon move-in
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                                                    Other
                                                    • Air Conditioner
                                                    • Alarm
                                                    • Clubhouse
                                                    • Complimentary Coffee Bar
                                                    • Fitness Center with Cardio Room
                                                    • Giant Outdoor Chess and Checkers Board
                                                    • Hardwood Flooring
                                                    • Lawn Games and Bocce Ball Areas
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Picnic Pavilion with Seating Areas
                                                    • Resident Lounge with Billiards Table
                                                    • Spacious Leash Free Pet Park
                                                    • Swimming Pool and Sundeck
                                                    • Volleyball Court
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                                                    Leasing

                                                    Welcome home to Elevate at NuLu Apartment Homes, a beautifully landscaped community located in downtown Louisville's historic nieghborhood. This eclectic community offers a large variety of studio, 1, and 2 bedroom apartment homes as well as stunning historic floor plans that span back to the 1920's. Newly renovated interiors now include new hardwood style flooring, fully-equipped kitchens with all new stainless steel appliances, granite countertops in the kitchen and bathrooms and updated cabinets, hardware and lighting. This community hosts a wide-variety of resident amenities such as a large resident lounge, featuring a Starbucks coffee bar and billiard table, a fully equipped business center featuring both a Mac and PC computer, and an on-site Amazon package hub. Located conveniently just next door to the University of Louisivlle hospital, our residents love taking a stroll through the 13-acre community passing by outdoor seatings areas, fire pit and picnic pavillon, sand volleyball court, giant outdoor chess and checkers set, private pool, bocce ball court, and one of Louisville's largest leash-free pet parks. We are proud to showcase our brand-new amenities including a full-size fitness center with spin room and outdoor kitchen. Elevate at NuLu is a forward-thinking community, aged to perfection. Come home to Elevate at NuLu and let us Elevate Your Lifestyle.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 142 number of votes by renters, Elevate at NuLu is currently rated 4.1 out of 5 stars.
                                                    Elevate at NuLu is rated 3.8/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    Elevate at NuLu is rated 3.9/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    Elevate at NuLu is rated 3.9/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    Elevate at NuLu is rated 3.6/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    Elevate at NuLu is rated 4.4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Elevate at NuLu is rated 4.2/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 70.5882% of their community reviews in the past year.
                                                    Managers have replied within 76.06 days to their community reviews in the past year.
                                                    Cats Allowed
                                                    Fee: $300
                                                    Rent: $25
                                                    Restrictions: Some Breed Restrictions Apply
                                                    Pet Limit: 2
                                                    Comments: We understand that your furry friends are a part of your family and we welcome them here at Elevate at NuLu. Our no weight limit policy allows for the big friends to enjoy all the luxuries, too! Pet Rent is $25 per pet, per month and a one time $300 pet fee (for one pet, or $500 for 2 pets) required upon move-in
                                                    Dogs Allowed
                                                    Fee: $300
                                                    Rent: $25
                                                    Restrictions: Some Breed Restrictions Apply
                                                    Pet Limit: 2
                                                    Comments: We understand that your furry friends are a part of your family and we welcome them here at Elevate at NuLu. Our no weight limit policy allows for the big friends to enjoy all the luxuries, too! Pet Rent is $25 per pet, per month and a one time $300 pet fee (for one pet, or $500 for 2 pets) required upon move-in
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    Elevate at NuLu

                                                    March 2024

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                                                    Elevate at NuLu is a 740 - 2,085 sq. ft. apartment in Louisville in zip code 40204. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Okolona, Jeffersontown, Hillview, Fairdale, and Jeffersonville.

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