Review History for anonymous

Garden Gate Apartments


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anonymous

Resident 2015

7/1/2015

While the apartment complex and grounds are kept decently well, the staff is outrageously unhelpful, extremely rude, and very uncaring. I saw grounds crew occasionally, but only two staff members during my entire year's lease. Every time I wanted to discuss something with them, I had a negative interaction. There were many times they weren't even available during the short, allotted office hours. When we did talk, they were not willing to explain anything in detail about my lease that I had questions about. In one instance, they attempted to take a page of my lease and "void it" instead of explaining to me what it meant. The lease is extremely long and I wish I had reviewed it with a legal professional before committing because there were so many confusing, small print pieces that require advanced knowledge of leases to understand. A part of the lease refers you to the owner if you have a question, but I was refused that information. I was very displeased with my experience and the rude behavior I received when I wanted to discuss anything with them. During another discussion, one of the staff members said "good luck" and turned her back to me to continue playing on the computer as a way to cut me off. I would not recommend this place to anyone in the future. It is way overpriced and full of negative, hateful attitudes.

    Review 9 out of 13

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    Garden Gate Apartments

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