Number of reviews in the past 365 days | 58 |
Percentage of reviews responded to | 87.93% |
Average time to respond to reviews | 59.79 days |
Contact Property
Jamestown of St. Matthews
902 Markham Lane
Louisville, KY 40207
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 58 |
Percentage of reviews responded to | 87.93% |
Average time to respond to reviews | 59.79 days |
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Hello Verified Resident 818585, thank you; we appreciate your feedback!
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.
Hello Verified Resident 818153, thank you; we appreciate your feedback!
Hi Verified Resident 818071, thank you so much for your positive comments about Jamestown at St. Matthews Apartment Homes!
Verified Resident 818070, we're disappointed to hear of the negative experience you had at our location. When you have an opportunity, please reach out to us at (502) 893-2541 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
Hi Verified Resident 818069, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We'd like the opportunity to turn your experience around. Please reach out to us at (502) 893-2541 at your earliest convenience to discuss how we can turn this experience into a positive one.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Verified Resident 816707, thank you for taking the time to leave us feedback about your experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (502) 893-2541 to discuss this further.
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Please contact us at (502) 893-2541 when you have an opportunity, and we will be more than happy to try and turn your experience around.
We are disappointed to learn of your experience here at Jamestown at St. Matthews Apartment Homes, but will take this opportunity to improve.
Verified Resident 816451, we really appreciate your feedback!
Verified Resident 816373, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.
Thank you again for taking the time to let us know how we did. We would be happy to schedule pest control for your apartment to address any issues you have noticed. Please feel free to call the office at 502-893-2541 so we can take care of that for you.
Hi Verified Resident 814838 thank you for taking the time to leave us your honest feedback. We would like to work towards a resolution, so if you are willing, please reach out to us at (502) 893-2541 to discuss this further.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Verified Resident 813762, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to have a better understanding about your experience. Please reach out to us at (502) 893-2541 at your earliest convenience and we will do our best to resolve this with you.
Verified Resident 813124, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (502) 893-2541.
Verified Resident 812943, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding about your experience. Please reach out to us at (502) 893-2541 at your earliest convenience and we will do our best to resolve this with you.
Verified Resident 812862, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We hope you are willing to give us another chance. Please reach out to us at (502) 893-2541 so we can work towards a resolution.
Thank you again for taking the time to let us know how we did. We would like to improve your experience moving forward, so if you are willing, please reach out to us at (502) 893-2541 to discuss this further.
Thank you again for taking the time to let us know how we did. Feel free to reach out to us if you need anything. Have a wonderful day.
Hi Verified Resident 811650, thank you so much for your positive comments about Jamestown at St. Matthews Apartment Homes!
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.
$780 - $1,325
800
8 Units
One Bedroom
$860 - $1,304
850
1 Units
One Bedroom Townhome
$900 - $2,254
900
6 Units
Two Bedroom
$915 - $1,938
860
3 Units
Two Bedroom
$1,220 - $2,096
1,150
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Two Bedroom Townhome
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1,000
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Two Bedroom Townhome
$1,180 - $2,932
1,250 - 1,500
2 Units
Three Bedroom Townhome
N/A
1,200
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Three Bedroom
$1,130 - $2,651
1,150
3 Units
Three Bedroom
N/A
N/A
N/A
Three Bedroom Townhome
$1,355 - $2,987
1,500
6 Units
Three Bedroom Townhome
Discover your dream rental apartment home at Jamestown at St. Matthews in Louisville, KY. Newly renovated in 2018, we offer spacious and pet friendly floor plans in the highly sought-after St. Matthews neighborhood. You will fall in love with our expansive 1, 2 and 3-bedroom floor plans and town homes with gorgeous hardwood-style flooring, full size washer and dryer in select apartment homes and large private patios. Residents enjoy updated community amenities including a fully equipped 24-hour fitness center with free weights, refreshing swimming pool with sun-deck, playground, tennis courts, and picnic areas. Benefit from all of these features, plus easy access to all of the exciting activities around the area. If shopping is what you crave, you’re a short distance to Mall St. Matthews and Oxmoor center. Gain quick access to I-64, I-264 or I-265 and be anywhere in the Louisville area within minutes! Contact us today and reserve your future home!
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Contact Property
Jamestown of St. Matthews
902 Markham Lane
Louisville, KY 40207