Number of reviews in the past 365 days | N/A |
Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
Contact Property
Mount Vernon Apartments
6733 Carribean Lane
Louisville, KY 40219
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | N/A |
Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
I'm sorry that this has been your experience at our community. We take your review seriously and would like to talk through your concerns. Please reach out to our resident relations team at 888.327.2799 if you would like to chat further.
I am so sorry that this has been your experience at our community. It is always our goal to treat our residents with respect, care, and dignity, and this should not have been an exception. Please feel free to reach out to our resident relations team at 888-327-2799 if you would like to discuss this further.
We are sorry to hear about your recent concerns. We strive to provide apartment homes and customer service of the highest caliber. Please reach out to our resident relations team at 888.327.2799 if you would like to chat further.
Jackie, Thank you for your kind words about Mount Vernon Apartments and the love for your apartment and backyard. We appreciate you being a valued resident and the positive feedback and we will strive to continue being the place you want to make your home. Thank you again, Jackie! ~~ Whitney - Property Manager
Hi Reba, we appreciate you taking the time to post. We would like the opportunity to speak with you further regarding your concerns. Please feel free to reach out to our Resident Relation's Department at 888-327-2799.
Hello! Thank you for your feedback. We are pleased to hear that you are happy to call Mt. Vernon your home and we hope that we can continue that relationship. We strive to make this a place people want to make their home and would love to get feedback regarding playground. Please give us a call at the office at 502-968-6171 regarding any repairs needed or update suggestions. Thank you again for your feedback and for making Mount Vernon you home! ~Property Manager, Whitney
$739
730
1 Units
1 Bedroom Apartment
$809 - $902
930
2 Units
2 Bedroom Apartment
$999
1,137
1 Units
3 Bedroom Townhome
Mount Vernon is an apartment community on the southeast side of Louisville that offers spacious 1, 2 and 3-bedroom apartment homes and townhomes. We are located just minutes from the Kentucky Derby, Freedom Hall, Jefferson Mall, and the University of Louisville campus. Mount Vernon Apartments features well-maintained apartments and townhomes, beautifully landscaped grounds, and professional on-site office and maintenance service teams. Our pet-friendly apartment homes also feature free gas heat, water, sewer, and trash utilities as well as large fenced in garden patios or cafe-style balconies. This apartment community is owned and managed by the Gene B. Glick Company.
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Contact Property
Mount Vernon Apartments
6733 Carribean Lane
Louisville, KY 40219