Review History for PeachyBellew

Phoenix Place Apartment Homes


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PeachyBellew

Resident 2001 - 2016

12/19/2016

So many of the good reviews on this site are written by people who work for the management company according to an ex employee from their University Park site. Since Brown Capital took over the complex from McCormick Baron, things have been on a down hill slide. Since Mr Brown left the company to his daughters to run, it has tanked when it comes to quality. The area has become increasingly unsafe due to crime. One of their maintenance crew does steal from apartments and will go through your personals to find stuff. The police are aware of him, but they actually need more proof than a web cam shot of him in the act. Materials are sub standard and contractors are less than reputable. I had a painter that spent 4 hours in my apartment, drinking beer, smoking, and on the phone trying to score some weed while her assistant who had never painted before did a nasty job. The lead on the carpet crew was high and couldn't even lay the carpet correctly and damaged the linoleum he had just put down. The management company will engage in bullying and intimidation tactics if you question anything. The federal housing commission made this against regulation in 2015. It has only slightly made a difference in their behavior as most residents do not know this. As far as maintenance goes, things are often not repaired in their 24 hr guaranteed window. Often you will be informed by their maintenance crew that a request has been fixed when they have never even entered the premise. In short, if it breaks, get your own repair person to deal with it. I am still waiting for one repair seven years later. Once a year I bring it up with the office and they have not even acknowledge the problem. If you get ants, spiders, roaches, bed bugs, or carpet bugs. Hire your own pest control. The company they hire in routinely mixes chemicals in their tanks and does not clean them between different pesticides. You can end up with some pretty toxic chemicals being sprayed in your home.

    Review 1 out of 18

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