Number of reviews in the past 365 days | 39 |
Percentage of reviews responded to | 89.74% |
Average time to respond to reviews | 30.54 days |
Contact Property
Prospect Park Apartment Homes
2300 Glen Eagle Drive
Louisville, KY 40222
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 39 |
Percentage of reviews responded to | 89.74% |
Average time to respond to reviews | 30.54 days |
Hello Verified Resident 869417, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
Verified Resident 869314, thank you for sharing your experience! We are working to get our the business center up to par for our residents. I am happy to say that the weights have also been replaced in the gym for all residents to use. Please call, email or text us so that we can place a work order for your the concerns in your apartment home. Thanks again for the recommendation, and have an amazing day!
Hi Verified Resident 869267, thank you so much for your positive comments about Prospect Park Apartment Homes. Thank you again for the great review and have a fantastic day!
Verified Resident 813219, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (502) 426-8300. We look forward to hearing from you.
Verified Resident 812953, thank you for bringing this matter to our attention. We will use this as an opportunity to improve. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (502) 426-8300 so we can work towards a resolution. We look forward to hearing from you.
Verified Resident 819999, thank you for your kind review; we are happy to pass along your comments to the team here at Prospect Park Apartment Homes. Thank you again for taking the time to let us know how we can improve. Thanks again for the recommendation, and have an amazing day!
Hi Verified Resident 868249, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Hi Verified Resident 810640, thank you for taking the time to leave a review for us at Prospect Park Apartment Homes. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!
Verified Resident 717005, thank you for your kind review; we are happy to pass along your comments to the team here at Prospect Park Apartment Homes. Thanks again for the recommendation, and have an amazing day!
Verified Resident 867059, we're happy to hear you had such a positive experience with our team! We appreciate you bringing this experience to our attention. If you are willing, please contact us at (502) 426-8300 so we can work towards a resolution. We look forward to hearing from you.
Verified Resident 730369, we're happy you found our staff to be so supportive during your experience here at Prospect Park Apartment Homes. Thank you so much again for your feedback! We hope you have a great day!
Hi Verified Resident 867016, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like to work towards a resolution, so if you are willing, please reach out to us at (502) 426-8300 to discuss this further.
Verified Resident 757705, thank you for your kind review; we are happy to pass along your comments to the team here at Prospect Park Apartment Homes! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Verified Resident 816866, thank you for your kind review; we are happy to pass along your comments to the team here at Prospect Park Apartment Homes. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (502) 426-8300 so we can work towards a resolution. We look forward to hearing from you.
Verified Resident 865184, we're happy you found our staff to be so supportive during your experience here at Prospect Park Apartment Homes. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Verified Resident 713862, thank you for sharing your positive experience with the staff at Prospect Park. Thanks again for the recommendation, and have an amazing day!
Verified Resident 864595, thank you so much for your high rating! Thanks again for the recommendation, and have an amazing day!
Verified Resident 864229, thank you for sharing your experience! Please don't hesitate to reach out to us if there's anything more we can do. Thank you again for leaving us this response. We hope you have a wonderful day!
Hello Verified Resident 864228, thank you; we appreciate your feedback! We are happy to pass along your comments to the team here at Prospect Park Apartment Homes. We hope you have a wonderful day!
Verified Resident 810208, thank you for your kind review; we are happy to pass along your comments to the service team here at Prospect Park Apartment Homes! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!
Hi Verified Resident 818570, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please contact the office to discuss your concerns further. We thank you for your feedback.
Verified Resident 818361, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please contact the office so that we can discuss this matter further. We thank you for your feedback.
$791 - $1,449
786
8 Units
One Bedroom
$1,052 - $1,788
1,039 - 1,048
3 Units
Two Bedroom
Prospect Park boasts a stunning community of apartment homes in gorgeous Louisville, KY! Join us and enter a world of must-have apartment features and community amenities. Our stylish apartments include open kitchen with appliance package, cozy breakfast nook, and tiled entryway, ceiling fans and more. You’ll love our community amenities like fitness center with free weights, elliptical and treadmill, business center with printing and faxing services, stunning clubhouse and swimming pool with poolside lounging. Browse our one and two-bedroom options and select your future home! Less than 10 miles away is exciting Downtown Louisville! Head into downtown and indulge in an astounding array of entertainment options. Golf at the Louisville Country Club or Different Strokes Golf Center, stop at the WaterWorks Museum, check out the Thomas Edison house or dine at Butchertown Grocery. Close to home, you can grab a scoop at Liege & Dairy Ice Cream + Waffles, golf at Standard Club, meet friends for dinner at Mitchell’s Fish Market and much more. Contact us today to become part of our spectacular community.
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Contact Property
Prospect Park Apartment Homes
2300 Glen Eagle Drive
Louisville, KY 40222