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Prospect Park Apartment Homes

2300 Glen Eagle Drive

Louisville, KY 40222

 
 
 
 
 
 

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Maintenance
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Resident 2015 - 2017 Not Recommended
Reviewed 07/14/2017
The location is by far the only good thing about this place. Current management staff is incompetent. They never have answers to questions and consistently say they will get back with you and never follow through. If you report a maintenance issue online or send an email to staff they consistently and conveniently tell you they never received it. Pool is not regularly cleaned or vacuumed. You can feel dirt and girt on the bottom of the pool. In 2 years we have had 3 apartment managers. I've noticed the management that live onsite do a much better job than the ones who do not have to live with the choices that are made. Residents are now putting up 6 foot private fences on their patios and piling up boxes and other junk on them. This is in a nice area...I do not live in the least I didn't think I did. Don't waste your time looking here until the holding company decides to make changes to staff and takes an interest in the appearance of the property.
Prospect Park Apartment Homes Manager06/03/2018

We truly appreciate your honest feedback. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. We hope to hear from you soon. All the best, Prospect Park Apartment Homes

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