River Oak Apartments
#2,264 #4 #14

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River Oak Apartments

2400 Mellwood Avenue, Louisville, KY 40206
(264 Reviews)
$1,118 - $1,948/mo
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Move-In Specials

Move Into A 2-Bedroom Unit By February 29, 2024, and Receive Savings Equivalent To One Month's Rent! (Exclusions Apply. Valid For 13-Month Lease Terms Only). ...

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Floor Plans & Pricing

1 Bedroom

The Dogwood

1 Bed, 1 Bath | 616 sq. ft.

$1,214 - $1,569

3 Available Units

See Floor Plan Details

The Magnolia

1 Bed, 1 Bath | 460 sq. ft.

$1,118 - $1,440

2 Available Units

See Floor Plan Details

The Sycamore

1 Bed, 1 Bath | 705 sq. ft.

$1,394 - $1,765

1 Available Unit

See Floor Plan Details

2 Bedrooms

The Oak

2 Beds, 2 Baths | 975 sq. ft.

$1,395 - $1,948

14 Available Units

See Floor Plan Details

The Willow

2 Beds, 1 Bath | 1,017 sq. ft.

$1,418 - $1,908

6 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.5

Grounds

4.7

Safety

4.4

Office Staff

4.7

Maintenance

4.8

Neighborhood

4.6

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B+

Number of reviews in the past 365 days

16

Manager’s Review Engagement

A+

Percentage of reviews responded to

100%

Manager’s Review Reply Time

B+

Average time to respond to reviews

4.5 days

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River Oak Apartments Reviews

(235)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1212484

Verified Resident 2023

12/29/2023

I can honestly say that the team at River Oak has continued to go above and beyond my expectations. Each member of the team has left a very positive impact on me each time I have interacted with them. I have had some very difficult… See More >
    Manager

    1/5/2024

    River Oak Apartments
    Hi there! Thank you for taking the time to take our survey, giving us a generous 5-star rating and for your detailed, positive feedback about our personnel! We are happy to hear you are enjoying your stay here in our community and that they have created a positive experience for you! We will keep up the excellent work and positivity! We hope you have a wonderful day! River Oak Management

    Updated Review

    Review Author Icon

    Resident 592860

    Verified Resident 2013 - 2023

    11/26/2023

    It's wonderful. The place is beautiful and well run. But I've had a lot of floods and plumbing problems because of how it was built back in the 1980s. Otherwise I hit the jackpot. (And they always fix the problem quickly,… See More >
      Manager

      12/2/2023

      River Oak Apartments
      Hi there, Thank you for taking the time to leave us this insightful feedback. It is great to hear that your experience with our team has been positive. We understand the frustration of plumbing and flooding issues and would love the chance to address these problems. Please reach out to our team at (502) 410-2935. We look forward to hearing from you soon! River Oak Management.
      Review Author Icon

      Resident 1200517

      Verified Resident 2022 - 2023

      11/18/2023

      Love the place. I just hate my apartment. There are bugs everywhere and I can’t even open my windows. I haven’t opened my bedroom windows in almost two years. I need a place on a second floor where I can open my windows. And too… See More >
        Manager

        11/21/2023

        River Oak Apartments
        Hello, Thank you for your feedback and for bringing your matters to our attention. Providing a clean and comfortable living environment is a top priority for us. Please reach out to the office to address this issue so we can resolve this matter promptly. We appreciate your feedback and will continue to strive for improvement in order to ensure a better experience for all residents. River Oak Management

        Updated Review

        Review Author Icon

        Resident 1157089

        Verified Resident 2023

        11/3/2023

        I moved into River Oaks sight unseen, as I moved in from another state. I definitely made a great choice. It’s a quiet place, great pool in the summer, lots of walking areas, far enough from the city and busy areas.… See More >
          Manager

          11/8/2023

          River Oak Apartments
          Hello, Thank you for sharing your experience with us! Moving sight unseen from another state can be a big step, and we're thrilled to hear that you've made a great choice with River Oaks. It's wonderful to know that you find it to be a quiet place, with the added benefit of a great pool in the summer and ample walking areas. Being far enough from the city and busy areas can provide a peaceful and serene living environment. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to ensure you continue to enjoy your new home. Welcome to River Oaks! River Oak Apartments Management
          Review Author Icon

          Resident 1192572

          Verified Resident 2023

          10/24/2023

          As a graduate student at UofL on the Health Science Center campus in downtown Louisville, River Oak has been the perfect place for me to call home. I love the convenience of the location as well as the pleasant and safe atmosphere of the community.… See More >
            Manager

            10/26/2023

            River Oak Apartments
            Hi there, Thank you for your positive feedback! We're thrilled to hear that River Oak has been an ideal home for your graduate student life, with its convenient location and welcoming community atmosphere. We hope you have a great day! River Oak Management
            Review Author Icon

            Resident 1190733

            Verified Resident 2021 - 2023

            10/18/2023

            I had a great experience of staying at River Oak. it is a great location that is quiet and close to many major highways so traveling to other places is very convenient. The staffs are very helpful and prompt and the maintenance team is great.… See More >
              Manager

              10/19/2023

              River Oak Apartments
              Hello, We are thrilled to hear about your great experience at River Oak! The convenient yet quiet location near major highways is indeed a plus, and it's wonderful to hear that the staff is helpful and the maintenance team is prompt. The serene environment surrounded by trees adds to the charm, making it feel like a getaway place. Thank you for the recommendation! River Oak Apartments Management.
              Review Author Icon

              Resident 1182413

              Verified Resident 2023

              9/20/2023

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                Manager

                9/22/2023

                River Oak Apartments
                Hi there, Thank you for taking the time to fill out our survey to share your experience and thoughts with us! We are glad to see that you are enjoying all of the above here in our community - we hope you have a wonderful day! River Oak Management
                Review Author Icon

                Resident 1167429

                Verified Resident 2022 - 2023

                8/7/2023

                The staff is out of this world! They’re always consistently going above and beyond for their residents and highly communicative. Shoutout to KrisTina and Kelli for leading such a tremendous team! A work family at its finest!… See More >
                  Manager

                  8/12/2023

                  River Oak Apartments
                  Hi there, Thank you for your kind words and 5-star rating! We are extremely happy to hear you enjoy our community and staff – we will pass your gratitude along! We hope you have a great day! River Oak Management

                  Updated Review

                  Review Author Icon

                  Resident 236499

                  Verified Resident 2014 - 2023

                  7/18/2023

                  Excellent apartment community. The trees and woods are such a beautiful add in when living in the city. Moved into one of the newly renovated apartments. The soft clothes cabinets are wonderful as well as all of the brand new stainless steel appliances.

                    Manager

                    7/26/2023

                    River Oak Apartments
                    Hi there! Thank you so much for taking the time to leave this kind review! We are happy with our community and its improvements – we constantly strive to make River Oak a comfortable place for our residents to live. We hope you have a wonderful day! River Oak Management
                    Review Author Icon

                    Resident 1156136

                    Verified Resident 2022 - 2023

                    7/4/2023

                    River Oak is an awesome place to live. I have been very happy here since I moved in. The staff are excellent, my apartment is beautiful, the grounds are beautiful, and the amenities are great! I would highly recommend River Oak to anyone looking for… See More >
                      Manager

                      7/11/2023

                      River Oak Apartments
                      Hi there! Thank you for your positive feedback and 5-star rating! We're thrilled to hear that you would recommend River Oak to others. Our team takes pride in providing excellent care to our residents, and we greatly appreciate the hard work of our maintenance staff. Thank you for your support - have a wonderful day! River Oak Management
                      Review Author Icon

                      Resident 1151136

                      Verified Resident 2023

                      6/17/2023

                      So far been pretty good. Nice area and staff has attentive with requests and help. Very pretty and secluded area too. Really nice wooded area. Neighbors seem pretty good and parking is not really an issue.

                        Manager

                        6/20/2023

                        River Oak Apartments
                        Hi there! Thank you for your kind words and 5-star rating! We are so glad to hear you are enjoying our community, staff, and services - we strive to create a positive experience for all our residents! We hope you have a great day! River Oak Management
                        Review Author Icon

                        Resident 1145317

                        Verified Resident 2023

                        5/30/2023

                        I found out about this place online but was blown away by the consistently positive reviews seen and completely understand why many residents have nothing but good things to say. I have felt welcome by staff and received prompt maintenance service as soon as I… See More >
                          Manager

                          6/7/2023

                          River Oak Apartments
                          Hi there! Thank you for your 5-star rating and generous words about River Oak! We are happy to hear you are enjoying your stay here in our community and that our staff has created a positive experience for you! We hope you have a wonderful day! River Oak Management

                          Updated Review

                          Review Author Icon

                          Resident 693382

                          Verified Resident 2013 - 2023

                          5/26/2023

                          The staff are friendly, the property is like a continuous vacation spot with it being surrounded by the forest and the animals walking through the greenery. We rarely hear about any issues with crime and if something does happen, it is handled immediately. We love… See More >
                            Manager

                            5/29/2023

                            River Oak Apartments
                            Hello, Thank you for your excellent review! We're delighted that you find our staff friendly and that the property's serene surroundings make it feel like a continuous vacation spot. We appreciate your kind words and are thrilled that you love River Oak. It's our pleasure to provide you with a great living experience. River Oak Management
                            Review Author Icon

                            Resident 1141938

                            Verified Resident 2023

                            5/18/2023

                            Too loud, not satisfied, prior to renting the lease office informed me I didn’t make enough money to rent this 700 square foot apartment, she made a mistake, that I caught, then she never returned my call, I felt as if she didn’t want me… See More >
                              Manager

                              5/25/2023

                              River Oak Apartments
                              Hello, We appreciate you taking the time to let us know about our performance. We are sorry to hear about the issues you are facing. We would like to assure you that we are taking the necessary steps to correct these problems. We understand your frustration and would love to turn your experience around, so please reach out to the leasing office. Thank you again for bringing our attention to this situation. River Oak Management
                              Review Author Icon

                              Resident 1134803

                              Verified Resident 2022 - 2023

                              4/26/2023

                              Ive had a lot of maintenance issues with my apartment but, the maintenance team is so great. They follow up all the work orders and do great work. They are truly so kind, professional, and work very hard. Mark has done some work on my… See More >
                                Manager

                                4/28/2023

                                River Oak Apartments
                                Hello, Thank you for your kind remarks and high star rating! We always strive to provide top-quality service to everyone, and we are pleased to hear that you are enjoying your experience here at River Oak! We will keep up the excellent work - have a wonderful day! River Oak Management
                                Review Author Icon

                                Resident 1122867

                                Verified Resident 2022 - 2023

                                3/18/2023

                                I’m glad I live here. We got really lucky and like it a lot. The only issue I have is that the products used in my updated apartment are still old and crappy. The shower heads suck. My fire alarm goes off constantly when I’m… See More >
                                  Manager

                                  3/21/2023

                                  River Oak Apartments
                                  Hello, Thank you for your kind words and generous rating! We appreciate your feedback, as it helps us acknowledge areas that need improvement! We advise you to call us directly so we can rectify the matters you are facing! Have a wonderful day! River Oak Management
                                  Review Author Icon

                                  Resident 1106012

                                  Verified Resident 2022

                                  1/26/2023

                                  My experience in the community is good. It is a peaceful environment where people are friendly and welcoming. The community is filled with a diverse group of individuals who come together to create a strong sense of belonging and camaraderie. There are many opportunities to… See More >
                                    Manager

                                    1/29/2023

                                    River Oak Apartments
                                    Hello, We appreciate your positive feedback and 5-star rating. We work hard to make sure every one of our residents has a pleasant experience, so we are overjoyed to hear that you are loving our community, staff, and services! We wish you a wonderful day! River Oak Management

                                    Updated Review

                                    Review Author Icon

                                    Resident 1036376

                                    Verified Resident 2022

                                    12/30/2022

                                    Great community, well maintained and all staff are friendly and accommodating with any concerns. Community events are planned monthly during warm weather months. I love it here. Would highly recommend.

                                      Manager

                                      1/1/2023

                                      River Oak Apartments
                                      Hello, Thank you for your high-star rating and this excellent review! We are happy to hear that you are enjoying everything River Oak offers. We will be sure to pass your gratitude along to our staff! We hope you have a great day! River Oak Management

                                      Updated Review

                                      Review Author Icon

                                      Resident 555252

                                      Verified Resident 2019 - 2022

                                      12/23/2022

                                      I needed my locks changed and a new key. The personnel in River Oak attended to my needs in a timely manner, within two hours my service was completed. The proffesionalism and excellence of the staff really excelled my expectancies.

                                        Manager

                                        1/12/2023

                                        River Oak Apartments
                                        Hi there, We appreciate your positive review of our team! Our team strives to deliver an excellent experience, and we are glad you found this to be the case. We hope you have a wonderful day! River Oak Management
                                        Review Author Icon

                                        Resident 1093983

                                        Verified Resident 2021 - 2022

                                        12/13/2022

                                        I love the location and the facilities. The staff is amazing. I highly recommend River Oak apts. it is a great place for dogs too. My dogs love playing on the tennis court. It’s a safe way for them to exercise… See More >
                                          Manager

                                          12/14/2022

                                          River Oak Apartments
                                          Hello, Thank you so much for your positive comments! It is great to hear that you and your furry friends are enjoying everything River Oak offers! We hope you have a wonderful day. River Oak Management
                                          Review Author Icon

                                          Resident 1084138

                                          Verified Resident 2022

                                          11/11/2022

                                          The buildings are older so a rodent and pest problem is to be expected. I can deal with mice in my bathroom and bats in my chimney, I just really hope I never see a snake in my apartment! Other than that, great place to… See More >
                                            Manager

                                            11/18/2022

                                            River Oak Apartments
                                            Hello, Thank you for letting us know how we did. We are sorry to hear about the issues you are facing. We would love the opportunity to correct these issues and improve your experience in our community. Please contact our leasing office at (502) 276-8866 to discuss this situation further. River Oak Management
                                            Review Author Icon

                                            Resident 1079944

                                            Verified Resident 2021 - 2022

                                            10/31/2022

                                            My partner and I have been a resident at River Oak for over a year and we have enjoyed our time here thus far. We love the amenities, especially the pool and the billiard. Our biggest barrier is the cost per unit. My partner and… See More >
                                              Manager

                                              11/2/2022

                                              River Oak Apartments
                                              Hello, Thank you for taking the time to leave these positive comments and this high-star rating! We hope you have an excellent day. River Oak Management
                                              Review Author Icon

                                              Resident 1064257

                                              Verified Resident 2021 - 2022

                                              9/8/2022

                                              The complex is kept tidy & the pool was a great feature during the summer. Excited for new additions to the gym. Feeling much more at home now. Was worried when the AC started to act up but we were able to correct the issue… See More >
                                                Manager

                                                9/9/2022

                                                River Oak Apartments
                                                Hi there, Thank you so much for taking the time to leave us this feedback! We are happy to hear that you are enjoying your home and all the amenities we have to offer at River Oak Apartments. We hope you have a great day! River Oak Management

                                                Updated Review

                                                Review Author Icon

                                                Resident 1032410

                                                Verified Resident 2020 - 2022

                                                8/20/2022

                                                River Oak has been a great place to live. I have no complaints. Everything is clean and kept up very nice. Maintenance goes above and beyond. They always fix issues and work hard to make sure that we are taken care of. Rental staff are… See More >
                                                  Manager

                                                  8/24/2022

                                                  River Oak Apartments
                                                  Hi there, Thank you for your kind words and this excellent review! We are happy to hear that you have had such a positive experience with River Oak Apartments. Have a lovely day! River Oak Management
                                                  Review Author Icon

                                                  Resident 1056097

                                                  Verified Resident 2022

                                                  8/18/2022

                                                  Residing at River Oak has been a positive experience. To date it has been one of the best apartments I've lived in. The community is quiet and the apartment floor plans well laid out. The office staff are wonderful and the monthly rent is somewhat… See More >
                                                    Manager

                                                    8/20/2022

                                                    River Oak Apartments
                                                    Hello, Thank you so much for taking the time to leave this excellent review! It is great to hear that you have had such a positive experience within our community. We hope you have a wonderful day! River Oak Management

                                                    Features & Amenities

                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $300. Rent: $35. Restrictions: Certain weight restrictions on upper floors may apply. All pets must be approved by management; PRG reserves the right to approve or deny pet applications.. Pet Limit: 2. Comments: The Nonrefundable pet fee is $300 for the first pet and $150 for the second. Pet rent is $35 per month for one pet and $50 per month for two pets.
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                                                    • Cats Allowed
                                                      Fee: $300. Rent: $35. Restrictions: Certain weight restrictions on upper floors may apply. All pets must be approved by management; PRG reserves the right to approve or deny pet applications.. Pet Limit: 2. Comments: The Nonrefundable pet fee is $300 for the first pet and $150 for the second. Pet rent is $35 per month for one pet and $50 per month for two pets.
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                                                    Other
                                                    • Clubhouse with Fireside Lounge
                                                    • Convenient to I-64 and I-71
                                                    • Dark Oak Style Cabinetry
                                                    • Fitness Center
                                                    • Grilling Area
                                                    • Oak Style Wide Plank Flooring
                                                    • Pool
                                                    • Private Terraces
                                                    • Racquetball Court
                                                    • Sleek Stainless Steel Appliances
                                                    • Sundeck
                                                    • Tennis Court
                                                    • Vaulted Ceilings
                                                    • Wood Burning Fireplaces in Select Units
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                                                    Leasing

                                                    River Oak Apartments in Louisville, KY combines urban convenience with country living to offer you a wonderful lifestyle. Conveniently located near Route I-71, River Oak Apartments is just 10 minutes you can be at the Mall at St. Matthews, the riverfront park and River Bats Stadium, or the University of Louisville campus with its football stadium and basketball arena. With a variety of one and two-bedroom apartments, River Oak Apartments also features a fitness center, tennis court, indoor racquetball court and a beautiful outdoor pool with leisure deck. Our professional management team and 24-hour accredited maintenance staff work together to provide our residents with the service they deserve. Come discover why River Oak Apartments is a great place to call home!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 03:00 PM
                                                    This community is managed by

                                                    PRG Real Estate

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is River Oak Apartments Rated?
                                                    Based on 264 number of votes by renters, River Oak Apartments is currently rated 3.9 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at River Oak Apartments?
                                                    River Oak Apartments is rated 4.7/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    River Oak Apartments is rated 4.8/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at River Oak Apartments?
                                                    River Oak Apartments is rated 4.5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is River Oak Apartments?
                                                    River Oak Apartments is rated 4.4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    River Oak Apartments is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at River Oak Apartments?
                                                    River Oak Apartments is rated 4.7/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 4.5 days to their community reviews in the past year.
                                                    Who manages River Oak Apartments?
                                                    PRG Real Estate
                                                    What is the pet policy at River Oak Apartments?
                                                    Dogs Allowed
                                                    Fee: $300
                                                    Rent: $35
                                                    Restrictions: Certain weight restrictions on upper floors may apply. All pets must be approved by management; PRG reserves the right to approve or deny pet applications.
                                                    Pet Limit: 2
                                                    Comments: The Nonrefundable pet fee is $300 for the first pet and $150 for the second. Pet rent is $35 per month for one pet and $50 per month for two pets.
                                                    Cats Allowed
                                                    Fee: $300
                                                    Rent: $35
                                                    Restrictions: Certain weight restrictions on upper floors may apply. All pets must be approved by management; PRG reserves the right to approve or deny pet applications.
                                                    Pet Limit: 2
                                                    Comments: The Nonrefundable pet fee is $300 for the first pet and $150 for the second. Pet rent is $35 per month for one pet and $50 per month for two pets.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    What is the move-in special?
                                                    Move Into A 2-Bedroom Unit By February 29, 2024, and Receive Savings Equivalent To One Month's Rent! (Exclusions Apply. Valid For 13-Month Lease Terms Only).  Extra Day, Extra Savings! ???????Contact Our Leasing Office For Details!

                                                    Contact Property

                                                    River Oak Apartments

                                                    February 2024

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                                                    River Oak Apartments is a 460 - 1,017 sq. ft. apartment in Louisville in zip code 40206. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,118 - $1,948. Nearby cities include Okolona, Jeffersontown, Hillview, Fairdale, and Jeffersonville.

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