Review History for jap77

Shelby Crossing


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jap77

Resident 2002 - 2004

1/31/2005

A new management company has taken over La Fontenay and renamed it "Shelby Crossing". Ever since this change, the service that was once mediocre is now the worst you could ever ever imagine. When problems arise, maintenance arrives five days later, if at all. Water stood still in our basement (where the "laundry facilities" are housed) for over four months. The office staff informed me every time that I called that this was not a priority. We still have a brown spot on our ceiling where water leaked through the roof that happened over a year ago. <br>There was an incident last summer where a tenant in my building let their electricity get turned off without emptying out the refridgerator. The smell in our building was putrid. The "juice" from the fridge had leaked into the carpet when they were removing the fridge from the building. It took them two weeks to get the disgusting, smelly carpet out of the building, then another three weeks before the carpet was replaced. During that time, the only thing on the floor was disgusting, smelly carpet padding. It was embarrasing to have guests over to our apartment. <br>When it snows... forget about a clean parking lot or sidewalks. Never happens.<br>No one ever cleans up the garbage that is on the ground.<br>Dealing with the office staff is a complete nightmare. Usually you get the answering machine, but when you do speak to someone they are rude and/or too busy to talk with you. <br>Problems like these happen all the time at Shelby Crossing. I HIGHLY recommend that you DO NOT live here. You will highly regret it!!!

    Review 32 out of 37

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