Number of reviews in the past 365 days | 39 |
Percentage of reviews responded to | 97.44% |
Average time to respond to reviews | 9.23 days |
Contact Property
Stonemill Village
850 Washburn Avenue
Louisville, KY 40222
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 39 |
Percentage of reviews responded to | 97.44% |
Average time to respond to reviews | 9.23 days |
Thank you for your kind words and recommendation of our community! We hope you have a great day!
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stonemill Village. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Hello, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!
Hello, your wonderful feedback and rating mean a lot to us. Thanks for the recommendation, and have an amazing day!
Thank you for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help!
Hello, we're glad you're having such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!
Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us fell below your expectations. We would like to work towards a resolution and take your time seriously, please reach out to the customer care team in your area at [email protected] and allow us 48 business hours for a response. Thank you.
We're happy you have found our staff to be so supportive during your experience here at Stonemill Village. Please don't hesitate to reach out to us if there's anything more we can do!
Hola, muchas gracias por tus comentarios positivos sobre Stonemill Village. No dude en comunicarse con nosotros si necesita algo. ¡Ten un dÃa maravilloso!
Thank you for your kind words and recommendation of our community! We hope you have a great day!
Thank you so much for choosing Stonemill Village as your new home! Please let us know if there is anything else we can do for you; we are more than happy to help!
Hi! We're so happy Paula was able to help you out! If you have any further questions, please don't hesitate to reach out!
Hi there, nothing makes us happier than hearing that our residents love their home with us! It is so great to hear from our long time residents such as yourself. Our staff works hard to deliver superior service each day, and your comments validate our efforts. Thank you for making us your home for the past 3 years. We hope you enjoy your stay for many more years!
Thank you for your kind words and recommendation of our community! Feel free to reach out to us if you need anything. Have a wonderful day.
Reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we have delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
We are so happy to read such a great review about Stonemill Village!
We are very happy we could provide you with a positive experience so far! If you have any further questions or concerns, please give us a call. We're always happy to help!
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a wonderful day!
We are very happy we could provide you with an enjoyable living experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
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TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or with a leasing agent. A beautiful park like setting awaits when you enter The Stonemill Village apartment homes in Louisville, Kentucky. Residents enjoy easy access to I-264, Watterson Expressway, Shelbyville Road, LaGrange Road and Washburn Avenue. Trinity High School, University of Louisville Hospital, Bowman Field Regional Airport and market centers are all a quick ride away. Explore our affordable one and two bedroom apartments with full size washer and dryer connections, private patios or balconies and high speed internet. On site free covered parking takes the hassle away from parking your car, while the fenced in dog park is the perfect place for your furry friend to play. Cook up a meal at the outdoor grills or hit the complementary tanning beds. Children will love the new playground area.
Please allow up to 24 hours for your answer to be visible to the public.
Contact Property
Stonemill Village
850 Washburn Avenue
Louisville, KY 40222