Number of reviews in the past 365 days | 27 |
Percentage of reviews responded to | 96.3% |
Average time to respond to reviews | 8.74 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 27 |
Percentage of reviews responded to | 96.3% |
Average time to respond to reviews | 8.74 days |
Hello, Thank you for bringing this situation to our attention - we sincerely apologize that this happened. We'd like to discuss this situation further to better understand what took place - please give us a call at (502) 694-1762. Again, we apologize for this situation. The Grove at Lyndon Management
Hi there, Thanks for the wonderful review! It's great to hear that our staff has been so helpful during your time here - we hope to keep up the great work! The Grove at Lyndon Management
Hello, Thanks for the wonderful review! We are so happy to hear that the last 4 years have been pleasant - we hope to have you as a resident for many more years to come. Have a great day! The Grove at Lyndon Management
Hello, Thank you for taking the time to leave us a review. We are sorry to hear about the pest issues you've experienced during your time at The Grove. We hope that this issue has been resolved, but if it has not been, let us know so that we can add you to our monthly pest control list. We also look forward to when our amenities can function at full capacity. If you would still like more information about breaking your lease, please give us a call at (502) 694-1762. The Grove at Lyndon Management
Hello, Thanks for the review - we always love hearing feedback from our long-term residents! It's great to hear that you're enjoying our community and that management has been so helpful during your time at The Grove. We hope to keep up the great work! The Grove at Lyndon Management
Hello, Thanks for the review! We're so glad to hear that you are enjoying your home at The Grove. We hope to keep up the great work! The Grove at Lyndon Management
Hi there, Thanks for the positive review! We are so happy that you are pleased with our community. Have a great day. The Grove at Lyndon Management
Hello, Thank you for the feedback. We're so glad to hear that you are enjoying your home at The Grove at Lyndon. If there is anything we can do to improve your residency with us, please let us know! The Grove at Lyndon Management
Hi there, Thanks for the wonderful review! It's so great to hear that you and your wife are enjoying your home at The Grove. We hope to keep up the great work! The Grove at Lyndon Management
Hi, We appreciate your review! It's great to hear that you are pleased with our staff and with your home at The Grove. Have a great day! The Grove at Lyndon Management
Hello, Thank you for the feedback. We are sorry to hear that your apartment home was not prepared for your move-in. This is certainly not the type of service we aim to provide to our residents. If you are still having issues with your new home, please give us a call at 502-694-1761 so that we can work to get the issues resolved ASAP. The Grove at Lyndon Management
Hello, Thanks for the 5-star review! Have a great day. The Grove at Lyndon Management
Hello, We appreciate your feedback! We hope to continue to provide you with top-notch service! The Grove at Lyndon Management
Hello, We appreciate your kind words and this wonderful review! We're thrilled to hear that you're pleased with our community and our staff. We hope tp keep up the great work! The Grove at Lyndon Management
Hello, Thanks for the feedback! We're happy to hear that you're enjoying your time at The Grove and that you are taking advantage of our community events. Have a wonderful day! The Grove Management
Hello, Thank you for the feedback. We are so glad to hear that you are enjoying your home at our community and would reccomend it! We hope to keep up the good work. The Grove at Lyndon Management
Hello, We are sorry to hear that you are not happy with your home at The Grove. If you are still experiencing ongoing issues, please give us a call at (502)-694-1761 so that we can work towards a resolution. The Grove at Lyndon Management
Hello, Thanks for the review. We're glad to have you at The Grove! Have a great day. The Grove at Lyndon Management
Hello, Thanks for taking the time to share your experience with us! We're glad that you're pleased with our community. The Grove at Lyndon Management
Hello, We appreciate your kind words and this wonderful review. We are so happy that our community has surpassed your expectations. We hope to keep up the great work! The Grove at Lyndon Management
Hi there, We appreciate your feedback! We're happy that we were able to help solve your maintenance issue. Have a great day! The Grove at Lyndon Management
Hello, Thanks for the great feedback! We're happy to hear that your experience at The Grove has been a positive one. We hope to keep up the good work! The Grove at Lyndon Management
Hello, Thank you for the wonderful feedback. We are so glad to hear that you are pleased with your new home at The Grove and that our staff was so helpful during your decision-making process! We hope to keep up the good work - if there is anything we can do to improve our services, please reach out. The Grove at Lyndon Management
Hello, Thank you for your kind words and this wonderful review. We are so happy that you are enjoying our community, our staff, and your home at The Grove. We hope to keep up the good work! The Grove Management
Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.
Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
$1,013
N/A
N/A
Studio
$980
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N/A
1 Bedroom
$1,056
N/A
N/A
2 Bedrooms
$1,199
N/A
N/A
2 Bedrooms
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The Grove at Lyndon