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The Imperial House

 
 
 
 
 
 

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Resident · 2012 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/15/2013
I would not recommend this apartment building to anyone. The apartment manager, ------------- is the most unprofessional person that I have ever met. I signed my lease for a year, and had to break it after 5 months due to unforeseen circumstances. I had payed my rent on time every month, and when I went to the office to let her know of my need to move out, she literally screamed at me in front of the rest of the office staff. She told me that my reason for moving out was not good enough, and that she should have never rented to me. Keep in mind this is an apartment complex of over 100 units, and things like this happen all of the time in this industry. I gave her my rent for February, and told her I would be out the 25th. On my moveout day, my apartment was much cleaner than when I moved in, no damages, and was completely empty. Maintenance would have not had to lift a finger before re renting my unit. Before leaving, I went down to the office and asked ---- if she would like to do a walk through. She refused, saying that it wasn't necessary since I was breaking my lease. They kept my entire deposit. Anytime I needed anything fixed in my unit, maintenance took forever to get around to the task, and when they got to it, they did a very poor job. Needless to say, living at the Imperial House, and dealing with the unprofessional ------------- was an awful experience.
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