A

The Metropolitan

2600 Whitehall Terrace, Louisville, KY 40220
2600 Whitehall Terrace, Louisville, KY 40220

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The Metropolitan

2600 Whitehall Terrace

Louisville, KY 40220

 
 
 
 
 
 

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Ratings & Reviews (51 Reviews)

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 Property's Favorite
Verified Resident 808702 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/28/2020
very quick with fixing things and love the office staff, very nice and welcoming. very satisfied with the apartment itself and the community, everyones friendly and no one bothers eachother. Would definitely recommend.  See More
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The Metropolitan Manager

08/29/2020

Thank you so much for the positive review! We truly appreciate it and strive to work hard and keep our community nice! - Keith

Resident 2019 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/20/2021
The rent is unnecessarily high. Their are two dumpsters but they are side by side and all the way at the back of the apartment complexes. Management is weird and they use keyless entry to enter apartments where ever they want to See More
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The Metropolitan Manager

02/22/2021

Hello Anonymous, thank you for reviewing the Metropolitan. Yes, the dumpsters have always been in the back of the property. The SmartHome system we installed is overall safer than regular keys with the features you receive - you can see when someone is entering for work orders and emergencies from your phone application. Venterra and management only enters the apartment when a work order is requested or for emergencies only. Please call us so we can discuss any further concerns. 502-459-8180 - Metropolitan Team

 Verified Residentvrp 2019 - 2020
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/09/2021
Other tenants do not respect living over others ... Partying during covit-19.... Loud noise... I don't mind music turn down. Bass.... It is the company people keep... That is why cars was broken into.... Visitors get to park over night all night.... I have to reserve… See More
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The Metropolitan Manager

02/11/2021

Thank you for your review. I will work with the residents around to make sure they are following all proper protocols and keeping the noise levels at a reasonable level. Please call us with anymore questions and concerns! -- Metropolitan Team

  2 Previous Reviews· Last 01/05/2021
Resident 2019 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/02/2021
This place is costly. We pay an extra few dollars for EVERY SINGLE MONTH for pest control and trash pickup. But here is the gag, you have to call the office every month to get put on a list for pest control to come spray your… See More
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The Metropolitan Manager

02/04/2021

Hello! Thank you for your concern. Yes, everyone pays $3 for pest control for sprays on the outside of the buildings and inside when requested, which is in the lease agreement. We don't spray all apartments every month due to some residents not wanting their homes sprayed. If you would like to be added every month, please let us know. We are looking into going with valet trash, however, this has not been decided yet. We are sorry that we are not living up to your expectations. Please let me know if you would like to discuss all of this further. Keith - Community Manager

 Verified Residentvrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/02/2021
It has been a wonderful stay. Everyone is so friendly and polite, it's really like our own little neighborhood! The staff has been excellent as well. I love my apartment because it makes me feel like I have my own little home. See More
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The Metropolitan Manager

02/04/2021

Thank you so much for your positive comments about The Metropolitan! Talk soon - Metropolitan Staff

 Verified Residentvrp 2020
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/13/2021
The area is great as its close to a few key places. Its quite expensive and Im not sure how well the price matches the overall quality. I know that I wont be renewing my lease because its not been a great experience. See More
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The Metropolitan Manager

01/13/2021

Hello! We would love to discuss this with you further. Would you mind giving us a call? 502-459-8180 Metropolitan Team

  2 Previous Reviews· Last 11/08/2020
 Verified Residentvrp 2016 - 2020
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/13/2021
I love the maintenance staff. They are out and about 6 days a week to clean and maintain the property. Management is friendly and quick to respond. Neighbors dont bother you and respect your privacy. I just dont like that some people dont clean up after… See More
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The Metropolitan Manager

01/13/2021

Thank you again for taking the time to let us know how we did. We hope you have a great day! Metropolitan Team

  Previous Review
· 09/10/2020
 Verified Resident 853892vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/15/2020
Its very nice. I have a dog & the dog park is amazing being so close to my apt. For the most part its quiet but being on the bottom floor you can hear your neighbors walking upstairs. The staff around the facility are very nice… See More
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The Metropolitan Manager

12/16/2020

Hi Verified Resident 853892, thank you so much for your positive comments about The Metropolitan! We appreciate all of your feedback!

 Verified Resident 850105vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/05/2020
Great place to live! Beautiful inside and out , pet friendly.. quiet neighborhood, bus route available. The staff are friendly, grills to barbecue available, parking, a gazebo with a fire pit! Wonderful place to live! See More
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The Metropolitan Manager

12/07/2020

Thank you so much for this review! We love that you love living here! Hope to talk soon - Metropolitan Team

 Verified Resident 847069vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/25/2020
I do not wish to leave any comments at this time. My child lives here not me and I am not comfortable giving any information at this time. You will need to speak to my child directly for any comments. Thank you. See More
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The Metropolitan Manager

11/29/2020

Hello! Please give me a call and I can remove your email from our list. Talk soon - Metropolitan Team

 Verified Resident 842216vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/11/2020
While covid makes it hard to have community gatherings, the staff understands that and went above and beyond and passed pumpkins out to those who wanted them for this halloween! It was nice seeing all the different pumpkins my neighbors carved to make for a festive… See More
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The Metropolitan Manager

11/11/2020

Thank you; we appreciate your feedback! You should have seen us trying to carry the pumpkins to the apartments :) - Metropolitan Team

 Verified Resident 748194vrp 2015 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/04/2020
there is no where else i would rather live. you should come and check them out. i truely feel at home. great price, great features, they have nice activities for us when we can. i have checked out other places, but this one gives me all… See More
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The Metropolitan Manager

11/05/2020

We strive for 100% satisfaction, and it is great to see you had such a positive experience at The Metropolitan. Thank you so much for the kind words! -- Keith

 Verified Resident 835942vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/25/2020
Its Great Staying Here. My Neighbors Are Super Friendly, We Share A Lot Of Things. Our Kids Play Together And Get Along. I Only Wont be Returning Due To Rent Being Too High. Everything Else Is Great Though. See More
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The Metropolitan Manager

10/28/2020

Hi Verified Resident 835942, thank you so much for your positive comments about The Metropolitan! We'd love to discuss your concern though, if you could give us a call. Again, thank you for your kind words, we are so happy that you've enjoyed living here. Thank you, and have a fantastic day!

 Verified Resident 830490vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/09/2020
From the time I talked on the phone to Keith the office manager to now everything has been amazing. Everyone is so kind and helpful. This has been the best place I have lived. The application process was so smooth. The speed of the responses Keith… See More
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The Metropolitan Manager

10/12/2020

Thank you for your kind words and this wonderful review! We are happy that you are happy here at the Metropolitan! Talk soon - Keith

 Verified Resident 593215vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/31/2020
Well maintained property. Frendly, knowledgeable, and responsive staff. Grounds crew is excellent. Maintenance crew is excellent. Modern appliances, cabinets, flooring. A/C, heating, electric, and plumbing work really well. Quiet atmosphere. See More
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The Metropolitan Manager

09/01/2020

We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day! - Keith

 Verified Resident 808702vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/28/2020
very quick with fixing things and love the office staff, very nice and welcoming. very satisfied with the apartment itself and the community, everyones friendly and no one bothers eachother. Would definitely recommend. See More
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The Metropolitan Manager

08/29/2020

Thank you so much for the positive review! We truly appreciate it and strive to work hard and keep our community nice! - Keith

 Verified Resident 806741vrp 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/23/2020
I have a great experience to have all necessary things to be put in place and with my Neighbor and his dog no noise. Everyone in my apartment keep their own business . My experience is place provided for all neighbored to do BBQ . See More
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The Metropolitan Manager

08/25/2020

We are very happy we could provide you with a positive experience! Thank you for letting our team know how we did! We look forward to the future at Metropolitan! Take care! - Keith

 Verified Resident 774325vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/01/2020
The neighborhood isnt up to the standards for a family. Homeless people are everywhere and it fees unsafe to be outside your own apartment. I had a lady banging on my door the first day I moved in looking for long lost daughter. So good luck… See More
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The Metropolitan Manager

08/19/2020

Verified Resident 774325, we regret to hear that you had a negative experience, but would appreciate the chance to turn your experience around. We would like more information on your experience so we can better address the concerns. Please give us a call at the office so we may schedule a time to discuss. Thank you again for alerting us.

 Verified Resident 766155vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/06/2020
Its been wonderful. All the staff have been super friendly as well as the neighbors. Everyone is very welcoming and all the common areas are always super clean and well-maintained. Ive had nothing but positive experiences in the time Ive been here. See More
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The Metropolitan Manager

08/19/2020

Verified Resident 766155, we are so happy to read such a great review about The Metropolitan! We appreciate you taking the time to share your experience with others. Please take care!

 Verified Resident 725786vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/15/2020
Horrible. Drug users live here and are never punished. Complex is unsafe and management does not care. Area is filthy, dirty, ugly and shameful. I am too ashamed to bring any family or friends here. We are not take care of. See More
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The Metropolitan Manager

02/06/2020

Thank you for voicing your feedback on how we can improve our community. As we've discussed, we are increasing the frequency for which the stairwells are checked, advising our Courtesy Officer to patrol these areas after business hours and we will be posting signs that the hallways are for residents only and are non-smoking. We are working with the Police Department to ensure trespassers are removed from the premises. Please keep in touch and let us know if you have any other suggestions to resolve these issues.

 Verified Resident 756213vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/30/2020
The maintenance staff here is absolutely incredible. Every time I put in a request it gets completed the same day ( or within the hour sometimes). My AC went out during this whole COVID19 craziness, and not only did they practice the proper precautions when coming… See More
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The Metropolitan Manager

08/19/2020

Verified Resident 756213, we're so happy to hear you had such a positive experience with our team! Your satisfaction is our top priority. We hope to be of service to you again in the future. Best wishes, The Metropolitan

 Verified Resident 756204vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/30/2020
Very easy move-in process. Very polite staff. Much better than some of the apartments I have stayed at before. The staff is very responsive and extremely patient with us. This is our first official apartment and we couldnt ask for better. See More
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The Metropolitan Manager

08/19/2020

Hi Verified Resident 756204, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

 Verified Resident 754641vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/23/2020
This is my first time living here havent really got to enjoy the apartment yet still moving stuff in but so far I like it a lot very quite and safe havent had any problems since Ive moved in.The apartment is very comfortable love everything around… See More
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The Metropolitan Manager

03/25/2020

We are so happy to read such a great review about The Metropolitan! We hope you have a great day!

 Verified Resident 750364vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/07/2020
My experience has been great so far. My fiance and I love the place and feels very homey. The whole complex seems to be quiet and courteous, however some neighbors could turn their music down a little regardless of the time of day. See More
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The Metropolitan Manager

03/17/2020

Thank you for taking the time to let us know how we did, we appreciate your kind words. Thank again, and have a fantastic day! Cindy

annette davis • Resident 2015 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/26/2020
I love this community....I have lived here for several years, and was even going to move at one time but when the new management team came in all the issues got taken care of. This staff goes over and above everyday to make this property such… See More
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The Metropolitan Manager

02/27/2020

Thank you again for taking the time to let us know how we did. We hope you have a great day and thank you for being a great resident! Keith

 Verified Resident 746561vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/22/2020
Although we've only been residents at this apartment complex for a month, we can already tell that this is certainly step above in experience and value for our money. The front office staff has been nothing short of helpful and knowledgeable; I feel safe, secure, and… See More
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The Metropolitan Manager

02/23/2020

Thank you for your kind words and this wonderful review and thanks for taking the time to post it. Cindy

 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
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Manager

 
·

Features & Amenities

General

  • BBQ and Picnic Area
  • Bark Park
  • Mobile Account Management
  • Mobile Payments Accepted
  • Mobile Service Requests
  • Outdoor Patio with Fire Pit
  • Outdoor Social Areas
  • Pet Friendly Community- 3 Pets Welcome
  • Picnic Area with Pavilion

Pets

  • Dogs Allowed
    Deposit: $100
    Fee: $300
    Rent: $25
    Restrictions: Breed restrictions apply. Please contact office.
    Pet Limit: 3
    Comments: Venterra welcomes up to 3 pets. Charges listed are for one pet, please contact the office for additional pet fees. Breed Restrictions Apply.
  • Cats Allowed
    Deposit: $100
    Fee: $300
    Rent: $25
    Pet Limit: 3
    Comments: Venterra welcomes up to 3 pets. Charges listed are for one pet, please contact the office for additional pet fees.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $759 - $959

  • SQ. FT.

    517

  • Available
    Avail.

    10 Units

  • Model

    A1

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $839 - $1,099

  • SQ. FT.

    740

  • Available
    Avail.

    6 Units

  • Model

    B1

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

A
Venterra Realty Management
VIEW 63 COMMUNITIES

***Schedule your Self-Guided Tour today!*** Live it. Love it! at The Metropolitan Apartments in lovely Louisville, Kentucky! Our residents love the upgraded interiors, with granite countertops, stainless steel appliances, espresso cabinets, and washers and dryers included! We are located right off Hikes Rd, and close to 264, which will take you anywhere you want to go for work or play! The Metropolitan is proud to be recognized as an Apartment Ratings Top Rated Award recipient! Only 5% of apartment communities in the US qualify for this award. Come experience a move-in so exceptional, we guarantee it! Give us a call or swing by to take a tour and see what all the fuss is about. We are here for you and available to take your call 24/7. Live it. Love it. Guaranteed.TM

Office Hours

  • Sunday: Closed
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

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Frequently Asked

What are noise levels like at The Metropolitan?
The community is rated 3.7/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Metropolitan?
The community is rated 3.9/5 stars, signifying much satisfaction on average.

How safe is The Metropolitan?
The community is rated 3.7/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.3/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4/5 stars, which is considered being very effective on average.

How often does management engage with reviews?
Managers have responded to 95.65% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 36.04 days to their community reviews in the past year.

Who manages The Metropolitan?
Venterra Realty Management

What is the pet policy at The Metropolitan?
Dogs Allowed
Deposit: $100
Fee: $300
Rent: $25
Restrictions: Breed restrictions apply. Please contact office.
Pet Limit: 3
Comments: Venterra welcomes up to 3 pets. Charges listed are for one pet, please contact the office for additional pet fees. Breed Restrictions Apply.
Cats Allowed
Deposit: $100
Fee: $300
Rent: $25
Pet Limit: 3
Comments: Venterra welcomes up to 3 pets. Charges listed are for one pet, please contact the office for additional pet fees.

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath


The Metropolitan Gallery

Manager Uploaded Photos
Floor Plans
Resident Uploaded Photos

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The Metropolitan is a 517 - 740 sqft apartment in Louisville in zip code 40220. This community has a 1 - 2 bedroom, 1 bathroom, and is for rent for $759 - $1,099. Nearby cities include Okolona, Jeffersontown, Hillview, Fairdale, and Jeffersonville. 40207, 40218, 40299, 40223, and 40222 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

MOVE-IN SPECIAL

The Metropolitan

Provided by Property Management

Management Photos (11)

  • (Manager photo uploaded on 10/25/2019) Image of The Metropolitan in Louisville, KY
  • (Manager photo uploaded on 10/25/2019) Image of The Metropolitan in Louisville, KY
  • (Manager photo uploaded on 10/25/2019) Image of The Metropolitan in Louisville, KY
  • (Manager photo uploaded on 10/25/2019) Image of The Metropolitan in Louisville, KY
  • (Manager photo uploaded on 10/25/2019) Image of The Metropolitan in Louisville, KY
  • (Manager photo uploaded on 10/25/2019) Image of The Metropolitan in Louisville, KY
  • (Manager photo uploaded on 10/25/2019) Image of The Metropolitan in Louisville, KY
  • (Manager photo uploaded on 10/25/2019) Image of The Metropolitan in Louisville, KY
  • (Manager photo uploaded on 10/25/2019) Image of The Metropolitan in Louisville, KY
  • (Manager photo uploaded on 10/25/2019) Image of The Metropolitan in Louisville, KY
  • (Manager photo uploaded on 10/25/2019) Image of The Metropolitan in Louisville, KY

Provided by Other Residents

Resident Photos (1)

  • (Resident photo uploaded on 02/26/2020) Image of The Metropolitan in Louisville, KY
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