Ratings & Prices for The Overlook at St. Thomas, Louisville, KY

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.7
Safety	4.5
Office Staff	4.9
Maintenance	5
Neighborhood	5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	11

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	36.64 days

Ratings & Reviews (78 Reviews)

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Resident • 2020

12/23/2020

Without exception, the Overlook is the best rental experience I have ever had. The unit is spacious, graciously designed, and most of all, quiet. The amenities are many including a fireplace and 4 bathrooms (two of which are half baths). The management keeps the grounds, pool,… See More

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The Overlook at St. Thomas Manager

12/26/2020

Thank you so much for sharing about your experience at The Overlook! We are so grateful to work in such a wonderful community, with amazing coworkers. Thanks again for taking the time to leave a review!

tmwm 263718 • vrp • 2015 - 2018

08/03/2020

Being from a military background, I call things the way I see them. I've lived all over this country, and never before was there a civilian establishment that met and exceeded my expectations from the start of a relationship... right to the end. Why did I… See More

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The Overlook at St. Thomas Manager

08/03/2020

Thank you so much for taking the time to leave such a kind review! Our team consistently strives to provide excellent service, attention to detail, and a memorable experience for our residents. I will certainly pass along your regards to the team. Thanks again for your feedback! -Mary Jo Panucci, Property Manager

Resident • 2020

07/31/2020

I have lived at the overlook for almost nine years and I have always found the leasing staff to be professional and very kind. Any maintence requests have always been taken care of generally within the same day by friendly service techs!

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The Overlook at St. Thomas Manager

07/31/2020

Thank you so much for sharing your experience at The Overlook. We are beyond grateful to have long-term residents like yourself at our community! It's such a pleasure to get to know our residents over the years. I will certainly pass along your compliments to our team. Thanks again for your review.

Resident • 2020

07/21/2020

Beautiful community with outstanding amenities. The staff is very friendly and offer several resident parties throughout the year. Ideal location close to restaurants, grocery stores and shopping. Great place to live. Pool is awesome.

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The Overlook at St. Thomas Manager

07/29/2020

Thank you so much for taking the time to leave a review. We are thrilled to hear that you've had a great experience at The Overlook! Our staff takes a lot of pride in delivering outstanding service and experiences for our residents. I'll be sure to pass along your compliments to our team! -Mary Jo Panucci, Property Manager

Prospective Resident • Visited 2020

07/21/2020

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The Overlook at St. Thomas Manager

07/29/2020

Thank you so much for sharing about your experience at The Overlook! We are so grateful for your feedback. -Mary Jo Panucci, Property Manager

Divaching • Resident • 2020

07/06/2020

The Overlook is wonderful, well thought out floor plans that are spacious. The office and maintenance staff are wonderful both pleasant and knowledgeable taking care of any issues in a timely and professional manner. I love the looks of the community as it does not have… See More

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The Overlook at St. Thomas Manager

07/29/2020

Thank you so much for your thoughtful review! We really appreciate you taking the time to share about your experience at The Overlook. I'm thrilled to hear that our team's hard work doesn't go unnoticed. We take a lot of pride in cultivating a lively, professional, and fun community for our residents. Thanks again for your feedback. -Mary Jo Panucci, Property Manager

SWINTRY1 • Resident • 2015 - 2020

07/02/2020

As a five year+ resident, I love it here. I would not choose another apartment community in Louisville. I searched multiple places, including sister properties, and the Overlook is my favorite. Apartments are clean, roomy, and well-appointed. The grounds are beautifully kept, and the staff is… See More

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The Overlook at St. Thomas Manager

08/24/2020

Thank you for leaving such a thoughtful review! Your feedback is extremely helpful and important to us. We love having long-term residents like yourself and I'm thrilled to hear that you've enjoyed your past 5+ years as an Overlook resident. We certainly hope you stay for many more years to come! Please let us know if there's anything we can do to improve your home. Thank you again for taking the time to write a review! - Mary Jo Panucci, Senior Property Manager

Resident • 2020

06/05/2020

I recently moved here after living in a single family home for over 30 years. So far I am impressed by the responsiveness of the staff to any requests or questions. I am very pleased with the neighbors and location; everyone is very friendly and helpful.… See More

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The Overlook at St. Thomas Manager

07/29/2020

Thank you so much for your feedback! I'm glad to hear that you're settling in nicely and enjoying The Overlook. I'll be sure to pass along your compliments to our team. Thanks again! -Mary Jo Panucci, Property Manager

Resident • 2019 - 2020

06/03/2020

Having grown up in the Northfield/Holiday Manor part of town, I knew I could not imagine living any where else other than The Overlook when it came time to get my own place. Karen, one of the leasing associates, was extremely helpful in showing me around… See More

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The Overlook at St. Thomas Manager

07/29/2020

Thank you so much for taking the time to leave such a thoughtful review! I will be sure to pass along your compliments to Karen. She works very hard to go above and beyond for our community! Thank you again for the kind words, I'm so glad to hear that you've enjoyed your time at The Overlook! -Mary Jo Panucci, Property Manager

Prospective Resident • Visited 2018

06/02/2020

I had a friend who lived here that I would visit frequently. I was always amazed by how well the grounds were kept! The grass, bushes, trees and flowers were always nicely maintained giving it such an inviting experience. The pool and rental though was my… See More

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The Overlook at St. Thomas Manager

07/29/2020

Thank you so much for the kind review! Our service team is very dedicated to keeping our property in tip-top shape and it means a lot that their hard work doesn't go unnoticed. I'm glad that you've enjoyed some of our wonderful amenities! -Mary Jo Panucci, Property Manager

Resident • 2019 - 2020

04/05/2020

I love this place with the exception of VANDALISM! Cars have been broken into 3 times in the last 6 months. Don't feel safe parking in front of apartment. They need security and security cameras. Damage done to car. The staff is great. Maintenance great. Bushes… See More

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The Overlook at St. Thomas Manager

08/24/2020

Thank you so much for your honesty. Your feedback is so valuable to us and we hope to use your review to improve our community and policies. We take the safety of our residents and community very seriously. We have recently hired patrol officers to monitor the property during the night. Please do not hesitate to reach out to the leasing staff with any specific safety concerns or questions. In regards to the landscaping issues, please let us know of any areas that need attention so that we can communicate it to our landscapers. We certainly want to take care of any overgrown areas and keep our property in tip-top shape. Thank you again for taking the time to leave a review. - Mary Jo Panucci, Senior Property Manager

madonia69 • Resident • 2019

11/12/2019

I absolutely LOVE this community because it feels like a home. The walls are thick the landscaping is immaculate and most importantly the STAFF is amazing and efficient with any requests. I would absolutely recommend Overlook at St. Thomas to ANY of my friends or family.… See More

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The Overlook at St. Thomas Manager

08/24/2020

Thank you so much for taking the time to leave a review. I am thrilled to hear that you've had such a great experience at The Overlook! Our team takes a lot of pride in making our community the best it can be and they will be so happy to know that their work has paid off. Thank you again for the kind words! - Mary Jo Panucci, Senior Property Manager

Cristina_S630 • Resident • 2019

08/23/2019

Really enjoying the community and amenities ! We have been playing tennis at least three times per week and there are multiple courts and a lot of availability. Community is also great! Pool and grills

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LovinTheLou • Resident • 2019

08/23/2019

The Overlook is hands down, the best apartment complex we have experienced. From the intial showing and all the 1way up to today, the staff have been super freindly, responsive and very reliable. The apartment itself is beautiful and was completely immaculate and in perfect shape… See More

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Rebecca_C807 • Resident • 2016 - 2019

07/24/2019

A word of WARNING.....make sure, absolutely sure you know 100% that you won't be moving when you resign your lease! Our son, who is in medical school at U of L has lived here for THREE years! His rent is automatically taken out of his checking… See More

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The Overlook at St. Thomas Manager

07/29/2019

Rebecca, I respect your opinion and would like to take this opportunity clear up any misunderstandings. We absolutely have a policy in place for military personnel who cannot complete their lease term due to receiving orders for a permanent change of station (PCS). Early lease termination fees and concession recoveries are waived in this situation. I understand your son is in medical school and is leaving temporarily to complete a medical rotation at an Army base. I have the highest respect for your son's career path. However, a medical rotation is not cause for a military transfer. Our job is to make our residents' lives easier, not more complicated. I understand medical school is an incredibly taxing time. We offer a variety of lease terms ranging from 6 - 15 months so that our residents can consider their future plans and choose a time frame works best for them. I appreciate your concerns regarding this situation, but to protect the privacy of our residents we must be intentional in only communicating specific matters with lease holders. I have discussed the situation with your son, the lease holder, and would encourage you to speak to him if you have any additional questions. Sincerely, Allison Zimmerman, Property Manager

Resident • 2019

02/14/2019

I moved into the Overlook in August 2018 and have no complaints. It is a great location and close to everything. Top notch clubhouse with several amenities, workout gym, pool and tennis courts. The grounds are always well groomed and the staff (Kudos to Karen) responds… See More

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Helund2 • Resident • 2015 - 2019

02/14/2019

I've had a wonderful experience at this complex. I spent a lot of time searching around Louisville for the perfect apartment and this is it! The staff is friendly, maintenance requests are responded to within the day, and the property is very quiet!

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Msutkamp • Resident • 2019

02/14/2019

Friendly, responsive, approachable staff. Beautiful, top-notch clubhouse facilities, amenities, workout and game rooms and pool. The grounds are well groomed and the apartments are updated and in excellent condition. Great location, easy accessibility to stores, restaurants, expressway, etc.

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Bowm6127 • Resident • 2018 - 2019

02/14/2019

This is a great place to live. The grounds are kept immaculate. The staff is friendly and knowledgeable. They pick up trash from your doorstep twice a week, so no smelly dumpsters. The location is perfect. Very nice area of Louisville and within 5 minutes from… See More

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Karen_S144 • Resident • 2009 - 2019

02/14/2019

I love this community because the office and maintenance staff are very nice and helpful. Earlier this week I drove to the compacter with my son's dog in the car and left the car running as it would only take seconds to throw out the trash.… See More

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Mbstewart • Resident • 2016 - 2017

02/14/2019

I absolutely loved living at the Overlook at St. Thomas. The only reason I am no longer there is I bought a place. However, I return frequently to visit with the wonderful staff including Kyle, Katie, Carolyn, Allison, Hannah, Karen and the rest who always "show… See More

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Trevor_G390 • Resident • 2019

02/14/2019

I recently moved into The Overlook at St Thomas and was not 100% sure how I would enjoy it being that this was the first apartment I would be living in. I was pleasantly surprised how great the community is. Clean streets and common areas, barely… See More

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Brassburn • Resident • 2017 - 2019

02/14/2019

First and foremost, cannot compliment the staff at the Overlook enough. From the top notch maintenance team to the office staff, everyone at this property brings their best every day and it shows. The maintenance team is highly dedicated and skilled and above all, very polite… See More

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Linda_gr • Resident • 2016 - 2019

02/14/2019

I LOVE living at The Overlook! I've lived on the property for a little over two years and love it! Karen and all the office staff are super friendly and are always willing to help. Maintenance is very quick to respond to issues. Parking is plentiful… See More

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Apartmenthappy5 • Resident • 2011 - 2019

02/14/2019

I have thoroughly enjoyed my home at the Overlook! Karen, Allison and Kyle and their respective staff have done a great job making this a comfortable, pleasant and enjoyable place to live. The majority of the staff has been here since I arrived in 2011 and… See More

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•

Updated Review

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Manager

Features & Amenities

Laundry

Car Care Center
Washer and Dryer Included

Parking

Covered Parking
Garage

General

1st Floor
24-Hour Management Availability
2nd Floor
9' and Vaulted Ceilings Available
Air Conditioner
Alarm
Balconies and Patios with Additional Storage
Business Center
Ceiling Fan Package
Clubhouse
Coffee Bar serving Starbucks
Community Gardens
Fitness Center
Furnished Available
Gourmet Kitchen with Microwave and Dishwasher
Granite Countertops in Kitchen and Baths
Group Exercise Classes
Guest Room
High-Speed Internet
High-Speed Internet Ready
Linen Closets
On-Site Management
Paw Spa with Self Service Pet Grooming Station
Pecan Cabinetry
Pet-Friendly Community
Pool
Private Balcony/Patio
Private Entries with Ceramic Tile
Quality Landscaping
Recreation Room
Tennis Court
Undermounted Stainless Steel Kitchen Sinks
Walk In Closets
Window Blinds Throughout
Wood Style Plank Flooring Available

Pets

Dogs Allowed
Cats Allowed

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$1,099 - $1,109
SQ. FT.
805
Available
Avail.
4 Units
Model
Carnegie Phase I

View Floor Plan

Price
Price
$1,149
SQ. FT.
864
Available
Avail.
2 Units
Model
Carnegie Phase II

View Floor Plan

1 Bedrooms, 1.5 Bathrooms

Price
Price
N/A
SQ. FT.
1,192
Available
Avail.
N/A
Model
Tulane Phase I

View Floor Plan

Price
Price
N/A
SQ. FT.
1,208
Available
Avail.
N/A
Model
Tulane Phase II

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,119 - $1,329
SQ. FT.
1,041
Available
Avail.
6 Units
Model
Dartmouth Phase I

View Floor Plan

Price
Price
$1,349
SQ. FT.
1,123
Available
Avail.
1 Units
Model
Dartmouth Phase II

View Floor Plan

Price
Price
$1,425 - $1,450
SQ. FT.
1,176
Available
Avail.
6 Units
Model
Elmhurst Phase I

View Floor Plan

2 Bedrooms, 2.5 Bathrooms

Price
Price
N/A
SQ. FT.
1,550
Available
Avail.
N/A
Model
Hanover Phase I

View Floor Plan

Price
Price
N/A
SQ. FT.
1,624
Available
Avail.
N/A
Model
Hanover Phase II

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
$1,450 - $1,525
SQ. FT.
1,343
Available
Avail.
4 Units
Model
Fairmont Phase I

View Floor Plan

Price
Price
$1,555 - $1,680
SQ. FT.
1,433
Available
Avail.
3 Units
Model
Jacksonian Phase II

View Floor Plan

Price
Price
$1,855
SQ. FT.
1,780
Available
Avail.
2 Units
Model
Gettysburg Phase II

View Floor Plan

3 Bedrooms, 2.5 Bathrooms

Price
Price
N/A
SQ. FT.
2,616
Available
Avail.
N/A
Model
Kensington Phase II

View Floor Plan

Price
Price
$1,835
SQ. FT.
1,750
Available
Avail.
2 Units
Model
Gettysburg Phase I

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

You're going to love it here. Finished basements, attached garages, and 14 unique floor plans to choose from. The Overlook is apartment living redefined. Nestled in one of Louisville's finest neighborhoods, amidst custom built homes and rolling hills; Overlook's renovated apartments and townhomes are equipped with all the modern luxuries of upscale living. Experience an elevated lifestyle in our vibrant community. State of the art amenities and top of the line service awaits you. Only at The Overlook can you have it all. Call us today. #OnlyAtTheOverlook

Office Hours

Sunday: Closed
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at The Overlook at St. Thomas?
The community is rated 4.6/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Overlook at St. Thomas?
The community is rated 4.7/5 stars, signifying extreme satisfaction on average.

How safe is The Overlook at St. Thomas?
The community is rated 4.5/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 5/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 36.64 days to their community reviews in the past year.

Who manages The Overlook at St. Thomas?
NTS Development Company

What is the pet policy at The Overlook at St. Thomas?
Dogs Allowed
Cats Allowed

What types of floor plans are available?
1 Bed, 1 Bath and 1 Bed, 1.5 Baths and 2 Beds, 2 Baths and 2 Beds, 2.5 Baths and 3 Beds, 2 Baths and 3 Beds, 2.5 Baths