What are noise levels like at The Retreat at Louisville?

The community is rated 1.3/5 stars, which is considered having loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Retreat at Louisville?

The community is rated 1.3/5 stars, signifying slight satisfaction on average.

How safe is The Retreat at Louisville?

The community is rated 1.3/5 stars, which is considered being slightly safe on average.

How satisfied are residents with the neighborhood

The community is rated 2.3/5 stars, signifying moderate satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 2/5 stars, which is considered being slightly effective on average.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 5.67 days to their community reviews in the past year.

What types of floor plans are available?

2 Beds, 2.5 Baths and 3 Beds, 3+ Baths and 3 Beds, 3.5 Baths and 4+ Beds, 4 Baths

Ratings & Prices for The Retreat at Louisville, Louisville, KY

Renter Ratings

Noise	N/A
Grounds	1.3
Safety	1.3
Office Staff	2
Maintenance	2
Neighborhood	2.3
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	3

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	5.67 days

Ratings & Reviews (20 Reviews)

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Resident • 2020 - 2021

02/11/2021

Not worth the money, so unsafe and all the staff are terrible at their jobs. In the six months i've lived here my house and my friends house have both been broken into, over 10 cars have been stolen and multiple covid outbreaks have happened from… See More

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The Retreat at Louisville Manager

02/15/2021

We're sorry to hear you have not had a positive experience with us, and would like the opportunity to turn it around. Please reach out to [email protected] so we can further assist you. We look forward to hearing from you.

Resident • 2020 - 2021

02/11/2021

The management here is extremely rude. My roommates car was stolen and my house was broken into and all that management said was “aww I am sorry sweetie” The neighbors are so loud and when I text security nothing is done. Once I had to call… See More

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The Retreat at Louisville Manager

02/15/2021

Resident • 2020

12/13/2020

I've lived at 3 different units at The Retreat in the past year, so I would say I know the place pretty well. My first unit was clean, my roommates were super nice, and I had a great move in experience overall. I moved in during… See More

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The Retreat at Louisville Manager

12/22/2020

Thank you so much for taking the time to write a review for us! We apologize for any less than satisfactory experience that you have been provided. Feel free to reach out to [email protected] to give any further feedback to help us improve our community!

miacleofe • Resident • 2017 - 2019

02/15/2019

I've lived at the retreat for the last three years in a 5x5.5 house and overall everything has been great! The gates are annoying sometimes when they break, but I like the amount of security, especially in the last few months!

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Resident • 2018 - 2019

02/15/2019

I think the Retreat is a great housing option for people who want to be close to campus and want to live in a furnished place. The cottage style houses really make you feel at home. Whenever I had a maintenance issue, filing a maintenance request… See More

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anstru01 • Prospective Resident • Visited 2019

02/14/2019

I just recently leased at The Retreat, and I'm so excited to be living here! I've been around the community prior to with both a tour and friends and each time, I've only wanted to live here more! The process was super simple with everything being… See More

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myah14 • Resident • 2018 - 2019

02/14/2019

I love this community because it is gated, I feel protected and like that I can park right in front of my cottage. There is plenty of room for my dog to play and the rooms and cottages are nice and spacious.

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Stacyhenley • Resident • 2018 - 2019

02/13/2019

I love this community because of all the amenities it provides. The printing center is really handy and the sauna is an added plus. The garbage system is really convenient as well since we just have to set it out our back porch. The staff is… See More

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Haley_H595 • Prospective Resident • Visited 2018

02/13/2019

The staff here are incredibly kind and helpful! The facilities and amenities far exceeded expectation and were clean and well-maintained upon visiting! I have nothing but good things to say about this community!

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mfharrisss • Resident • 2018 - 2019

02/12/2019

Great place to live! It's been my sisters home for over three years and it has been my home for one year! Best staff around that always helps in whatever way they can and responds very quickly. The pool, clubhouse and dog park are great add… See More

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Emily_B910 • Resident • 2016 - 2019

02/12/2019

Compared to other housing options by the University of Louisville, the Retreat at Louisville is the best. There are large closets, private bathrooms and bedrooms, and updated appliances. The amenities are great as well!

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Hannah_G796 • Former Resident • 2018 - 2019

02/11/2019

One of the best things about the retreat is all of the amenities it includes! The pool is my favorite part of living here during warm weather! They also include a trash service in which you can leave your trash right outside your door and someone… See More

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Mackenzieeck • Resident • 2018 - 2019

02/08/2019

Love this place! Super nice, amenities are great. AMAZING staff. Already signed for next year. Definitely worth it. Best apartments for students. One of the best parts is the garbage service. All you have to do is take your garbage right outside your cottage and they… See More

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Sabreenatiyani • Resident • 2018 - 2019

02/08/2019

Easily the best home away from home anyone could ever want; especially because you'd be living in a house not an apartment. Very safe with the gates and the security system alaramed units. It's very close to campus and the amenities are more than great!

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Ashley_M239 • Resident • 2016 - 2019

02/08/2019

I have lived here for just over three years and plan to stay another year! My only complaint is that the staff is sometimes rude, but I love the amenities, like the dog park and pool area! Maintence responds to requests in a reasonable amount of… See More

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Prospective Resident • Visited 2019

02/01/2019

I love this community because of how friendly and helpful the staff is to everyone. Also the amenities here are great, the pool is huge and there are a ton of places to lounge around and sit with friends.

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Resident • 2017 - 2019

02/01/2019

The apartments are really nice and big, with lots of closet space which is awesome. You are allowed to have pets and the maintence people are great about getting stuff fixed quickly. Also they just got a new leasing professional and she is excellent at her… See More

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Resident • 2016 - 2019

02/01/2019

Staff is friendly and very quick to resolve issues. Matinence gets on top of major issues quick with a priority in safety to all residents. Trash pick up is a great amenity, pool area is my favorite and the rooms are a great size with a… See More

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Resident • 2017 - 2019

01/05/2019

this place is awful I'm sorry but I'm trying to save people from making the mistakes I did. When I got my move in date I showed up and the room was nasty. The bed had stains, there was trash on the floor, the bathroom and… See More

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Demiele • Resident • 2018

08/22/2018

Payed first months rent just to move in and have a flea and tick infestation. They are having the hardest time getting to the problem quickly and the fleas continue to populate the house spreading from one roomates room to the other. This is disgusting! We… See More

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•

Updated Review

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Manager

Floor Plans & Pricing

2 Bedrooms, 2.5 Bathrooms

Price
Price
$820
SQ. FT.
1,270
Available
Avail.
N/A
Model
2 Bedrooms

3 Bedrooms, 3+ Bathrooms

Price
Price
$640
SQ. FT.
1,349
Available
Avail.
N/A
Model
3 Bedrooms

Price
Price
$680
SQ. FT.
1,357
Available
Avail.
N/A
Model
3 Bedrooms

3 Bedrooms, 3.5 Bathrooms

Price
Price
$695
SQ. FT.
1,463
Available
Avail.
N/A
Model
3 Bedrooms

4+ Bedrooms, 4 Bathrooms

Price
Price
$620
SQ. FT.
1,700
Available
Avail.
N/A
Model
4+ Bedrooms

Price
Price
$620
SQ. FT.
1,957
Available
Avail.
N/A
Model
4+ Bedrooms

Price
Price
$630
SQ. FT.
2,034
Available
Avail.
N/A
Model
4+ Bedrooms

Price
Price
$650
SQ. FT.
1,850
Available
Avail.
N/A
Model
4+ Bedrooms

Price
Price
$650
SQ. FT.
2,023
Available
Avail.
N/A
Model
4+ Bedrooms

Price
Price
$665
SQ. FT.
1,640
Available
Avail.
N/A
Model
4+ Bedrooms

Price
Price
$690
SQ. FT.
1,800
Available
Avail.
N/A
Model
4+ Bedrooms

Price
Price
$690
SQ. FT.
2,034
Available
Avail.
N/A
Model
4+ Bedrooms

Disclaimer: Special, prices and availabilities subject to change.

The Retreat at Louisville

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

Renter RatingsD

Review CountC+

Manager's Review EngagementA+

Manager's Review Reply TimeA

Ratings & Reviews (20 Reviews)

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

The Retreat at Louisville Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

The Retreat at Louisville Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

The Retreat at Louisville Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Community epIQ Grade

Renter Ratings

Review Count

Manager's Review Engagement

Manager's Review Reply Time