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Victory Knoll Apartments

11840 Ellingsworth Lane

Louisville, KY 40243

 
 
 
 
 
 

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  Verified Resident
vrp · 2020 - 2021
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/07/2021
Very nice place to live. Clean, new and great staff. When I have a problem the staff is always there to take my call and correct the issue. The web site is informative. With Covid, the community aspect suffers but that is an issue that is occurring everywhere. I really like the apartment. It is well built with nice owner provided appliances. Only wish the gym was open to more than one person but I understand due to Covid.
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Victory Knoll Apartments Manager

01/15/2021

Hello, Thank you for sharing this thoughtful review! We're happy you're enjoying the community and that the staff has been attentive to any issues that arise. While we do have the weekly newsletter, contests, Featured Pet of the Week, etc., we do miss having in-person community events, as they offer a great opportunity to meet your neighbors. We did want to note that the fitness center is open to 3 residents at a time, and the yoga/spin room is available to 1 person at a time. If you have any questions about the fitness center rules as it relates to COVID, please give us a call in the office at (502) 245-1114! We hope as the vaccine continues to roll out that we will be able to resume in-person community events. Until then, we hope to see you at one of the weekly food trucks or participating in one of the community contests! Please let us know if there is anything else we can do for you now and in the future. Thank you, Your Victory Knoll and Hagan Properties Management Team

 1 Previous Review
vrp · 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/06/2020
I was very pleased with the professionalism and effort the office made to make my beginning move in so easy. I love the layout of the apartment. It feels Cozy and relaxing. The appliances are very nice and there is plenty of windows for natural light to enter the apartment. The garage and stairway is awesome for your own personal entrance.
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Victory Knoll Apartments Manager

05/07/2020

Hello, We're happy the team was able to provide an easy move-in process and that you're enjoying your new home! Please let us know if there is anything we can do for you now and in the future! Thank you, Your Victory Knoll and Hagan Properties Management Team

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