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Victory Knoll Apartments

11840 Ellingsworth Lane

Louisville, KY 40243

 
 
 
 
 
 

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  Verified Resident 844379
vrp · 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/16/2020
Absolutely love this community and the staff. My maintenance requests are filled so timely and the staff always follows up to make sure I'm satisfied. The staff has helped with things that aren't even their issue. My cat got out and Ebony actually went running around the building to help me. I also love all the community events they offer. My fave is when they have movies, so I can't wait for Covid parameters to life so we can do that again. The only negative items are the parking and the singular trash facility. As a female, I do not feel safe parking as far as I have to at night, and the angle that the trash can is on leaves people open as well.
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Victory Knoll Apartments Manager

11/24/2020

Hello, Thank you so much for taking the time to leave this detailed review of life at Victory Knoll! We're glad to know the leasing and maintenance teams have been helpful and that Ebony was able to help you catch your cat. We also can't wait to have in-person events again, seeing residents is always a highlight in our day! Thank you also for sharing your experience with parking and the trash compactor, we appreciate your candid feedback! Please don't hesitate to reach out if there is anything we can help you with (including a loose kitty)! Thank you, Your Victory Knoll and Hagan Properties Management Team

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