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Victory Knoll Apartments

11840 Ellingsworth Lane

Louisville, KY 40243

 
 
 
 
 
 

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  Verified Resident 847872
vrp · 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/28/2020
Not sure why the dead trees and shrubs have not been replaced. People are still not cleaning up after their dogs. People are still not using their garages for vehicles causing parking issues. Our door mat was stolen.
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Victory Knoll Apartments Manager

12/11/2020

Hello, Thank you for sharing this feedback! The construction team is working closely with our landscaping company to determine the best replacements for any plants that failed to thrive after being planted. They're also working to determine the most suitable time of year to make these replacements. We're certainly looking forward to replenishing our greenery! If you see anyone who isn't picking up after their pet or parking in their garage, we ask that you please let us know so that we can notify those who are in default of their lease. Our groundskeeper works hard in maintaining the grounds, but we ask that residents do their part in keeping the community clean for everyone to enjoy! We're also sorry to hear about your doormat, please give the office a call to report this incident if you haven't already so that we can make note of it and determine if anyone else has experienced this. Thank you for calling Victory Knoll home. Please let us know if there is anything else we can assist you with, whether now or in the future. Thank you, Your Victory Knoll and Hagan Properties Management Team

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