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Willows of Plainview Apartments


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anonymous

Resident ā€¢ 2017

10/16/2017

When I started my search for an apartment, I visited the Willows of Plainview. I met Fran and immediately felt welcome by her smile and friendly attitude. After choosing a 1,261 square foot available apartment, Fran was proactive in getting the application processed. As I was trying to get my move-in date arranged, Fran provided an information sheet with office hours as well as phone numbers for gas and electric, At &T Uverse, and renter's insurance. My apartment has an easy-to-use security system, a fireplace ( the owners clean it once per year), and a deck. When I inquired about renting a garage, Mackenzie helped immediately upon my asking and allowed me to choose from several available on the property. Kristen, the property manager, has been as polite and helpful as can be, always communicating by email or phone when someone is coming over whether it was to clean the fireplace or to reset the alarm. Kayla was prompt about changing my email address when I noticed that they were using a secondary email of mine to communicate with me. The maintenance gentlemen: Anthony, Chase, and Milby are friendly and responsive and really seem to care about the property. The garbage is picked up at your door (valet) every evening except weekends. The dumpster is easy to access from your car when needed. The property is spotless. The landscaping is breathtaking. Fran repeatedly offers me something to drink from the clubhouse self-serve kiosk which seems to always be stocked with water, soda, and starbuck's coffee. One minor thing to be aware of is that the water, sewer, trash, and admin. fee is $88.28 every month in addition to the rent "rate". It has truly been a smooth transition for me and I am so thankful to be in a positive environment with truly helpful staff.

    Review 18 out of 83

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    Willows of Plainview Apartments

    March 2024

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