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Woodbridge Apartments

1000 Glenridge Drive

Louisville, KY 40242

 
 
 
 
 
 

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  Verified Resident 806692
vrp · 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/22/2020
This is the second time living in this complex. The first time was great but this time, not so much. The apartment we moved into was not cleaned prior to our move in day and was disgusting from the previous tenant, only an apology from the staff was given, nothing more. Secondly, every single appliance in the apartment is outdated and does not function properly. Every. Single. One. The shower and water pressure sucks. Squirrels are in our ceiling and there's a huge ant and gnat problem. We put in multiple work orders for this but their excuse to not fulfill ANY of this is due to COVID-19. We have offered to leave the apartment for them to complete work for social distancing purposes, the manager has told us twice now that they will be coming in to fix them "within the next two weeks" but here we are, 5 months in and we are miserable. Not to mention they close out work order requests and even cancel them without any notification as to why and without doing a single thing actually done for the work order. Our downstairs neighbors have sucked and when you complain about legitimate issues (dog poop being left on sidewalks, cigarette butts, smoking MJ in the breezeway and everywhere else which my daughter should not have to be exposed to, getting naked in the parking lot, waking us up at 2 and 3 in the morning by slamming doors over and over and blasting music, the list goes on), we are just told that it's not okay that they do that and they will send a notice to them but they are still here and the issues persist and have gotten worse. There is never any parking, the AC has gone out 3 times in the 5 months I've lived here. The quality of life is not in a million years what I would expect when paying $1200 a month to live here (base rent + fees and water and mandatory cable/internet). After multiple calls (at least 20 or 30) to the office and work orders and all of the other crap listed above, my family is eagerly waiting the day we can move out. I will never recommend anyone living here ever again.
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