Review History for anonymous

City View Apartments


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anonymous

Resident 2014 - 2016

8/4/2016

The view was amazing and by far the best part of City View Apartments. The pool is really nice, but it always was opened really late in the season and the landlord gave us many excuses-but really I'm sure she just wasn't on top of her stuff to get it opened early. The pool got pretty busy which was annoying, but it was nice when it wasn't over crowded with kids. I lived there for a few years but recent changes among other details drove me to move out of City View Apartments. A community watch type program was put in place, which was a good idea in theory but led to numerous ridiculous unnecessary emails from the landlord every day. Parking became a huge issue leading to resident parking passes, no guest parking, and vehicles being towed or fees being charged. Rent was increased every year by $40 which is insane especially if you're a "law-abiding" resident who always pays early and is never a pest to the community. The washer/dryer unit in the apartments ruin your clothing. Part of the dryer had semi-melted off and was leaving white lines on my clothing. I sent in a maintenance request, but nothing was replaced or fixed. The units also leave holes in clothes. Every time I would blow dry my hair in the bathroom, I tripped the breaker at least 3 times. The outlet in the bedroom is much stronger for this job. Now, let's talk about the bugs. The first few months I lived in City View, my apartment was crawling with cock roaches and wolf spiders. I had to spend my own money on traps and bug spray to maintain this situation. The landlord finally requested Orkin to spray outside AND inside of my unit. This helped the bug problem a little bit, but I still had random roaches, wolf spiders, centipedes, and water bugs in my apartment all the time. It got to the point where I wouldn't even grocery shop or bring food into the apartment because I thought that could be causing the issue-it wasn't. These apartments are full of enormous bugs that can't be tamed. The trees in the parking lot hung over the cars so your car was either covered in bird poop, or every time it stormed-branches would fall on the cars and damage them. In the winter, the whole parking lot turned into an ice sheet. Maintenance would only salt some areas and they would never be there early enough to have the problem solved by the time you were leaving for work in the morning. Kentucky drive would be salted and plowed, but City View parking lot was a death trap. You slip and slide all over and pray you make it out alive. The landlord was nice and seemed helpful, but she was just given a terribly bug invested, old, crappy apartment complex to manage. It looks nice from the outside, but once you live there-you wish you would've read this review first. I would've moved out a lot sooner, but the view and location was really nice. Overall, I would not recommend living in City View Apartments. Save your sanity and look elsewhere.
    Manager

    8/10/2016

    City View Apartments
    Thank you for the review. I'll do my best to address your concerns here, but would encourage you to come and speak with me in the office. I am the new manager here at City View and would love the opportunity to improve your home here. The pool was opened late this year because of weather issues that lead to the re-painting of the pool needing rescheduled. I apologize for that. The community watch program was something the residents came up with. The previous manager kept the residents up to date with everything via email. This is how she felt she could communicate and keep everyone on track with the community. If you have any ideas on how to improve this I would be very happy to speak with you about them. Or I can make sure you are removed from the email list, if you would prefer. Regarding parking: We give resident guests passes to park in the parking lot. All you need to do is call or email me with the plate number, state and length of stay and I will deliver the permit to your door. If the office is closed, guests are welcome to park on the public street in front of the community, Kentucky Drive. No cars have been towed that were properly displaying their permit in the windshield. I'm sorry you had some issues with our washers. Cincinnati Coin Laundry was always called when I had a report of a machine not working and we have no reports of ruined clothes. Please report things like this to us in the office. I'm sorry that you're not pleased with the rent increase. We are very careful to keep our rents competitive with those communities in the area that offer similar settings and amenities that we do. The rent increase has nothing to do with being a law-abiding resident or not. Regarding bugs: We are near a wooded area. Unfortunately the price for that is that we do get more bugs than a city apartment might. We call Orkin about all bug issues and will place insect strips in the apartments to help.

    Review 24 out of 48

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