Lyric at Norton Commons
#1,465 #1 #10

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Lyric at Norton Commons

6324 Meeting St , Prospect, KY 40059
(41 Reviews)
$1,350/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.3

Grounds

4.6

Safety

4.5

Office Staff

4.6

Maintenance

4.9

Neighborhood

4.7

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

21

Manager’s Review Engagement

A+

Percentage of reviews responded to

95.24%

Manager’s Review Reply Time

B

Average time to respond to reviews

13.29 days

View Community Timeline
View Community Timeline

Lyric at Norton Commons Reviews

(32)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 1079939

Verified Resident 2023 - 2024

4/13/2024

Jay and Karen are always friendly and helpful. I found Bella to be rude and unresponsive. She didn’t follow through and acted like I was bothering her. She was always on the phone and I was so glad Ja was there to actually help me… See More>
    Manager

    4/16/2024

    Lyric at Norton Commons
    Dear resident: Thank you for taking the time to give us your feedback. I would like to personally speak to you more about your experience you had with one of our leasing professionals. If you have time could you please give me a call or stop by the office. Again, thank you for providing your feedback. Have a wonderful day! Sincerely, Leah Maestas Community Manager 502.326.2904

    Updated Review

    Review Author Icon

    Resident 1223811

    Verified Resident 2022 - 2024

    4/7/2024

    We have really enjoyed our living experience at the Lyric. We like our living space, the activities as well as pet friendliness. The entire staff at the Lyric as been very good to work with, we have no complaints about that.

      Manager

      4/9/2024

      Lyric at Norton Commons
      Dear resident: Thank you for taking the time to share your great experiences and feedback. We truly appreciate it. Have a wonderful day! Sincerely, Leah Maestas Community Manager
      Review Author Icon

      Resident 1237646

      Verified Resident 2022 - 2024

      3/24/2024

      People who work on cite here are excellent. Some policies have changed free amenities are now being charged for. The maintenance staff and office personnel are great hardworking people. The upper off cite management make it hard for a good staff to satisfy residents.

        Manager

        3/26/2024

        Lyric at Norton Commons
        Dear resident: we really appreciate the positive review! Thanks for taking the time to do it. We're always here for you! If you ever need anything, just give us a call or stop by. Have an awesome day! Sincerely, Leah Maestas

        Updated Review

        Review Author Icon

        Resident 926972

        Verified Resident 2022 - 2024

        3/23/2024

        I HAVE ENJOYED MY TIME WITH THE LYRIC OF NORTON COMMONS. THE STAFF - MAINLY MAINTENANCE STAFF IS OUTSTANDING. I HAVE NO CONCERNS AT THIS TIME. EVERYTHING IS DONE IN A TIMELY MANNER. LOOKING FORWARD TO ANOTHER YEAR.

          Manager

          3/26/2024

          Lyric at Norton Commons
          Dear Resident: thanks for letting us know how we are doing. We'll be sure to share with the team here at Lyric at Norton Commons, especially our maintenance team. Thank you again for taking the time to review us and have a wonderful day! Sincerely, Leah Maestas

          Updated Review

          Review Author Icon

          Resident 1212491

          Verified Resident 2023 - 2024

          3/16/2024

          Love the ease of living here and all the amenities! All the staff here at the Lyric have been amazing. They always are willing to help no matter what the situation is and no matter the time of day or night!

            Manager

            3/21/2024

            Lyric at Norton Commons
            Dear resident: thanks for your lovely comments about our team. We'll be sure to let them know they went Beyond Expectations! Have a wonderful day! Sincerely, Leah Maestas Community Manager
            Review Author Icon

            anonymous

            Resident 2023 - 2024

            2/2/2024

            NOISY

            Let me start by saying the complex is super nice & well maintained. The maintenance staff is also a dream. I moved into a first floor unit about a month ago and it’s been nothing short of pure misery. I’ve lived in many apartments and… See More>
              Manager

              2/3/2024

              Lyric at Norton Commons
              Dear Chelsea: We regret to hear that your experience with us was not a more positive one. I would really like the opportunity to discuss this with you, I left you a voice message today to give me a call back. Please contact me back or stop by the leasing office. Sincerely, Leah Maestas Community Manager 502.326.2904
              Review Author Icon

              Resident 1220359

              Verified Resident 2024

              1/26/2024

              Great place to live! Great location, great amenities, apartment fixtures are great, and the staff is awesome! Move-in was easy and seamless. People that live here are super friendly and there is plenty to do around the building as well.

                Manager

                1/26/2024

                Lyric at Norton Commons
                Dear resident: Thank you for taking the time to review us, 100% satisfaction is our goal! Great to see Lyric at Norton Commons gave you such a great experience. Sincerely, Leah Maestas Community Manager
                Review Author Icon

                Resident 1218880

                Verified Resident 2023 - 2024

                1/21/2024

                The Lyric is as great as it's Staff and they were oh so accommodating and the culture of the building is VERY Professional. Amenities ar great and the apartments are spacious and the building has many work options available and they are convenient, yet… See More>
                  Manager

                  1/24/2024

                  Lyric at Norton Commons
                  Dear Jordan: Thanks for providing your positive experience with us! We'll be sure to share with the team here at Lyric at Norton Commons! We wish you a wonderful day! Sincerely, Leah Maestas Community Manager
                  Review Author Icon

                  Resident 1206182

                  Verified Resident 2023

                  12/8/2023

                  Excellent maintenance, concerned about safety if extended total power failure occurs, greater than 2-4 hours. Building will be in total darkness at night. If extremely cold wet sprinkler may freeze. Residents lighting candles during this period may ignite fire in building creating catastrophic event

                    Manager

                    12/9/2023

                    Lyric at Norton Commons
                    Dear John, thank you for sharing your feed back. I know we already spoke in my office but if you have any additional questions or like to talk about this more please stop by. Have a nice weekend. Sincerely, Leah Maestas Community Manager
                    Review Author Icon

                    Resident 1204645

                    Verified Resident 2023

                    12/4/2023

                    Excellent staffs, amenities and location. I'm satisfied with this choice ti move in Lyric apartment. Great. Thanks. Especially, Bella is absolutely supporting our tasks and making us comforable. She is very kind and considerable. Thank you.

                      Manager

                      12/4/2023

                      Lyric at Norton Commons
                      Thank you again for taking the time to let us know how we did and your nice feedback. We hope you have a great day! Sincerely, Leah Maestas Community Manager
                      Review Author Icon

                      Resident 1202722

                      Verified Resident 2023

                      11/27/2023

                      Moving into Lyric at Norton Commons has been a wonderful experience. The building, amenities, parking, etc is all above and beyond what you would expect from an apartment complex. It feels more like an upscale condo or permanent living environment. But what really sets them… See More>
                        Manager

                        11/29/2023

                        Lyric at Norton Commons
                        Dear resident: we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lyric at Norton Commons. Thank you for taking the time to share your experience. Have a wonderful day! Sincerely, Leah Maestas Community Manager
                        Review Author Icon

                        Resident 1178153

                        Verified Resident 2023

                        9/8/2023

                        Experience has been beem very positive. I would recommend the Lyric to my friends and family. Noise level is not as I would like it. Pool area can be noisey and not all residents adhere to Lyric quiet rules.

                          Review Author Icon

                          Resident 1175882

                          Verified Resident 2023

                          9/1/2023

                          Super friendly and professional staff. Wish all the features such as door lock/unlock were functioning in the Butterfly system, but otherwise a great place to live and a great experience for us so far.

                            Manager

                            9/5/2023

                            Lyric at Norton Commons
                            Thank you so much for sharing your positive experience! Stop by our office and we can go over how the Butterfly system works. Have a wonderful weekend! Sincerely, Leah Maestas Community Manager

                            Updated Review

                            Review Author Icon

                            Resident 1157471

                            Verified Resident 2023

                            8/24/2023

                            Friendly, very helpful management and staff that actually know your name/know their residents. Beautiful property and amenities, prompt attention to maintenance requests or any other issues that may arise.

                              Manager

                              8/29/2023

                              Lyric at Norton Commons
                              Thank you for your kind words and this wonderful review! Thank you so much again for your feedback! We hope you have a great day! Sincerely, Leah Maestas Community Manager
                              Review Author Icon

                              Resident 1164117

                              Verified Resident 2023

                              7/28/2023

                              I have lived in 5 other apartment complexes, and this is the best complex by far. The amenities are well-maintained, property is clean, staff is friendly and responds promptly, the neighborhood is a big plus, and the community is quiet.

                                Manager

                                7/29/2023

                                Lyric at Norton Commons
                                Dear Resident, thank you so much for your positive comments about Lyric at Norton Commons! We appreciate your feedback! We hope you have a great day! Sincerely, Leah Maestas Community Manager
                                Review Author Icon

                                Resident 1163694

                                Verified Resident 2023

                                7/27/2023

                                only been here a week at most- awesome thoughslightly noisy as i live on end and people use the outside door. as i can heard the door being used this i assume i will get use to the apt otherwise is awesome!

                                  Manager

                                  7/29/2023

                                  Lyric at Norton Commons
                                  Dear resident, we really appreciate your feedback! Please let us know if you have any questions. Sincerely, Leah Maestas Community Manager
                                  Review Author Icon

                                  Resident 1158501

                                  Verified Resident 2022 - 2023

                                  7/11/2023

                                  Like Norton Commons and the Lyric location and residents. The amenities are very good. I like to walk and bike and the overall community is so perfect for both. The restaurants in the area are good and we support all of them regularly.

                                    Manager

                                    7/12/2023

                                    Lyric at Norton Commons
                                    Dear resident: we are so happy to read such a great review about Lyric at Norton Commons! We can't wait to see you again, have a great day. Thanks so much, Leah Maestas Community Manager
                                    Review Author Icon

                                    Resident 1152585

                                    Verified Resident 2023

                                    6/22/2023

                                    I am accustomed to living in Norton Commons. As far as living at the Lyric it is too soon to have an answer for all the questions accurately. I have only slept here a week. It seems as if there should be… See More>
                                      Manager

                                      7/4/2023

                                      Lyric at Norton Commons
                                      Dear resident: Your wonderful feedback and rating mean a lot to us. Thank you so much again for your feedback! We hope you have a great day! Sincerely, Leah Maestas Community Manager

                                      Updated Review

                                      Review Author Icon

                                      Resident 1034424

                                      Verified Resident 2022 - 2023

                                      6/19/2023

                                      Wonderful place to live! The leasing staff is friendly knowledgeable, and welcoming to all! The maintenance crew is polite, efficient, and helpful! The amenities are well maintained and enjoyed by all. To make living here even better, you are walking distance to several restaurants and… See More>
                                        Manager

                                        6/20/2023

                                        Lyric at Norton Commons
                                        Dear resident: we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lyric at Norton Commons. Thank you so much again for your feedback! We hope you have a great day! Sincerely, Leah Maestas Community Manager
                                        Review Author Icon

                                        Resident 1148904

                                        Verified Resident 2022 - 2023

                                        6/10/2023

                                        Our life at the Lyric is nothing short of fabulous! It feels like a vacation everyday. We are on the older side and love this carefree way of living!!! We would recommend the Lyric to our friends and family.

                                          Manager

                                          6/13/2023

                                          Lyric at Norton Commons
                                          Dear resident, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day! Sincerely, Leah Maestas Community Manager
                                          Review Author Icon

                                          Resident 1141185

                                          Verified Resident 2023

                                          5/16/2023

                                          Lyric is a beautiful apartment community with excellent amenities, professional and attentive concierge, and spacious apartments with lovely finishes. The quality you receive for the price you pay is, I believe, unparalleled in the Louisville market.

                                            Manager

                                            5/17/2023

                                            Lyric at Norton Commons
                                            Thank you so much for your positive comments about Lyric at Norton Commons! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lyric at Norton Commons!
                                            Review Author Icon

                                            Resident 1127201

                                            Verified Resident 2022 - 2023

                                            4/2/2023

                                            This community has some awesome amenities, unlike any apartment complex I had ever seen. Unfortunately, some of them have now been removed. I have felt safe in my apartment, but not in garage. My vehicle was one of many vandalized vehicles. The community is quiet.… See More>
                                              Manager

                                              4/4/2023

                                              Lyric at Norton Commons
                                              Dear resident, we really appreciate your feedback! Please don't hesitate to reach out to discuss your experience with our staff. It's very important to me to know about any employee issue that I can address. Thank you, Leah Maestas Community Manager
                                              Review Author Icon

                                              Resident 1093338

                                              Verified Resident 2022

                                              12/11/2022

                                              I moved to Lyric in August of 2022. I chose Lyric over other properties for the overall property appearance, the grounds upkeep, locked commons doors, professional staff, garage and unit decor/layout. I have been very pleased with my new home and community. The… See More>
                                                Review Author Icon

                                                Resident 1084160

                                                Verified Resident 2022

                                                11/11/2022

                                                Very polite, friendly and responsive staff. Love all the amenities and pleasant surroundings. The community is very accessible and there are wonderful walking spaces. In addition, the community is growing with many new restaurants, stores, etc.

                                                  Review Author Icon

                                                  Resident 1043418

                                                  Verified Resident 2022

                                                  7/10/2022

                                                  This is an amazing property. This is a great place to call home! I am so happy I chose Lyric at Norton Commons. The leasing staff are the best I have dealt with while choosing apartment living. Maintenance came by to fix something very minor… See More>
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3295

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 41 number of votes by renters, Lyric at Norton Commons is currently rated 4.6 out of 5 stars.
                                                    Lyric at Norton Commons is rated 4.6/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Lyric at Norton Commons is rated 4.9/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Lyric at Norton Commons is rated 4.3/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Lyric at Norton Commons is rated 4.5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Lyric at Norton Commons is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Lyric at Norton Commons is rated 4.6/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 95.2381% of their community reviews in the past year.
                                                    Managers have replied within 13.29 days to their community reviews in the past year.
                                                    Greystar
                                                    No pet policy available
                                                    1 Bed, 1 Bath

                                                    Check Availability

                                                    Lyric at Norton Commons

                                                    April 2024

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                                                    Lyric at Norton Commons is an apartment in Prospect in zip code 40059. This community has a 1 Bed, 1 Bath, and is for rent for $1,350. Nearby cities include Orchard Grass Hills, Crestwood, Taylorsville, Goshen, and Douglass Hills.

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