Review History for Rodneybur

Fox Chase South


Review Author Icon

Rodneybur

Resident 2008

4/16/2008

We have been at fox chase for 2 years now and it was nice at first, but we then starting having a bunch of problems and things have just went down hill. Fox chase is in a fantastic area that is right next to the highway and only 5 minutes from downtown. It has a tennis court, pool, fitness room, washer dryer hookup, and even fireplaces in some apartments. The staff we met when we signed our first lease was great. They were courteous and helped solve any problems right away. These are all the reason why we chose Fox Chase and have stayed as long as we did. All this ended abruptly when Management changed. We have been here two years and have seen eight different managers and assistants and about 4 or 5 maintenance people during this time. This is by far the most ridiculous situation we have ever encountered while renting. Apparently Fox Chase South is the training ground for managers and they only stay a few months and then move on to other complexes. This has caused all kinds of problems for us. We have consistently had maintenance requests lost. Even a lease we had signed was lost. Everytime a new manager comes you have to talk to them about the issues you are having with the apartment and put all new maintenance requests in. The really bad part is that they don't even tell you when new management has arrived. You just go up to the office one day and meet someone new. Its a vicous cycle. Beware: the people who sign your lease will not be around for long! Expect change in management! Another problem we had here was maintenance issues. At first everything was ok and being well taken care of, but then all the maintenance people abruptly up and quit. It took Fox Chase months to have them replaced. We had our dishwasher go out and it took three months for them to fix it. We had mold issues coming from the outside and it took two months for them to take care of that. A simple lightbulb replacement or Furnace filter replacement takes weeks. Thats if the same manager is still around. If they switch managers then all the requests must be resubmitted. We get the same excuse everytime: It was the last managers fault, we are starting fresh and it won't happen again. Yeah right! There has been issues with car breakins and other vandelism to cars. We have seen police in the area several times arresting people (some even residents). Luckily there are daily patrols which keeps most of the crimes to a minimum. There is constantly unsupervised children running around without any parents in sight. I'm not talking about teenagers. This kids are 6-10 years old. They ride their bikes around the parking lot and hang out in the tennis courts. They are constantly leaving their bikes and other toys laying around the complex and littering soda cans and candy wrappers. The tennis court is constantly sticky from where they spill their soda and noone ever cleans up afterwards. This kids have also vanadlized several cars on Cinco de Mayo by spray painting several cars. I do believe those people have been evicted though. Another big issue is dog poop. Noone ever seems to pick up after their dogs and it seems to be everywhere. Watch where you step! I have a dog and its terrible to have to take her out. I'm constantly looking down to make sure I don't step in anything and just end up taking her for a long walk out to where noone else walks. Its a nice walk and enjoyeable but I'm more concerned about our young children being able to play safely withot worrying about whats in the grass. The buildings seem nice at first but are actually very old and outdated. Several cabinets doors don't shut correctly and we have put in severral maintenance requests in. Their is constantly problems with the AC in the summer time. It is always freezing up and doesn't cool the apartment properly. Everytime it rains our patio gets flooded because of the downspouts and drainage grates are clogged. The downspots are constantly just spraying water everywhere and causes a huge mess. The water stays on the ground and has cause a gaint mud pit in front of our apartment. We have constantly complained about this issue as well. Parking is terrible. There doesn't seem to be enough parking spaces around and people have to park on the other side of the lot just to find a place. People are constantly parking in firelanes and get tickets from the police department. We have never been late on rent at all and have constantly tried to be patient since new management and maintenance people are constantly being replaced. It has gotten to the point where it is just ridiculous. Last summer the pool opened a month late. And guess what. It was the prior managers fault. That is their constant excuse.

    Review 19 out of 29

    Share This Review

    Contact Property

    Fox Chase South

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review