| Number of reviews in the past 365 days | N/A |
| Percentage of reviews responded to | N/A |
| Average time to respond to reviews | N/A |
Mason Estates Apartments
2145 Horseshoe Drive, Alexandria, LA 71301
2145 Horseshoe Drive, Alexandria, LA 71301
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Mason Estates Apartments
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (2 Reviews)
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Resident • 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/07/2018
I just moved in 2 months ago and am loving my new home. The neighborhood is quiet and so convenient to everything! I haven't had any issues yet and the leasing office is really nice, they even sent a little gift the other day just to… See More
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Prospective Resident • Visited 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/24/2018
Mason Estates is a beautiful community! It has massive live oaks in the courtyard and the historical buildings are gorgeous! The staff is also very friendly and always works quickly to resolve even minor issues. See More
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Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
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Frequently Asked
What is the pet policy at Mason Estates Apartments?
No pet policy available
No pet policy available
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Mason Estates Apartments is an apartment in Alexandria in zip code 71301. Nearby cities include Pineville, Cheneyville, Marksville, Cottonport, and Jena. 71302, 71303, 71360, 71325, and 71351 are nearby zip codes.
