What are noise levels like at Exchange at Baton Rouge?

The community is rated 1.7/5 stars, which is considered having loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Exchange at Baton Rouge?

The community is rated 2.7/5 stars, signifying moderate satisfaction on average.

How safe is Exchange at Baton Rouge?

The community is rated 2.3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood

The community is rated 3/5 stars, signifying moderate satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 1/5 stars, which is considered being not very effective on average.

How often does management engage with reviews?

Managers have responded to 66.67% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 56.67 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 3 Baths and 4 Beds, 1 Bath and 4 Beds, 3.5 Baths

Ratings & Prices for Exchange at Baton Rouge, Baton Rouge, LA

Renter Ratings

Noise	N/A
Grounds	2.7
Safety	2.3
Office Staff	1.7
Maintenance	1
Neighborhood	3
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	3

Manager's Review Engagement

Percentage of reviews responded to	66.67%

Manager's Review Reply Time

Average time to respond to reviews	56.67 days

Ratings & Reviews (92 Reviews)

No reviews match your search.

Resident • 2020 - 2021

01/28/2021

I have horrible roommates. They are three girls who were bestfriends when they moved in. They harrass me all the time and lie to the staff about me. They have had issues with every single one of there previous roommates. The apartment will not help me… See More

Useful 1

Thanks for voting!

Report

Exchange at Baton Rouge Manager

02/01/2021

Anonymous, We appreciate your feedback and apologize that one of our policies is affecting your experience here. We would love the opportunity to connect with you offline to discuss. Sometimes it helps to understand the context surrounding the nature of our policies, why they are in place, and hopefully this will ease your concerns. We would be happy to speak with you whenever you have time. We definitely want to help you the best way we can. You can reach us at [email protected] or (225) 615-8176. We look forward to connecting with you soon! Thanks! - Your The Exchange At Baton Rouge Team.

Resident • 2020 - 2021

01/15/2021

My son moved in this horrible place in August. He moved out in November and refuses to go back. He was placed in an apartment with two adult males who work in fast food restaurants. Therefore, their hours are night shift so they are home all… See More

Useful 0

Thanks for voting!

Report

Exchange at Baton Rouge Manager

02/01/2021

Anonymous, thanks for taking the time to write this review. We are so sorry that your experience at The Exchange At Baton Rouge has not been a positive one and want to work with you to address your concerns. If you are willing to meet with us in person or over the phone, we are confident we can work through a lot of these issues together. We sincerely want you to have the best experience possible and we'll do what we can to help. We will be in touch soon to get the conversation started. Thanks! - Your The Exchange At Baton Rouge Team, (225) 615-8176, [email protected]

Resident • 2020

09/29/2020

The exchange is touch and go. The model apartment they show isn't really what u will get but it's close. Maintenance sucks and either never shows or takes weeks. Nothing was clean in our rooms but they said they were having a big cleaning crew coming… See More

Useful 0

Thanks for voting!

Report

Former Resident • 2018 - 2019

08/30/2019

Run far away don't sign a lease here! This apartment complex is a fraud, they over charge for utilities, they move you into a tiny run down apartment that has broken amenties, marajuna smell and insects and charge you like your living in a five star… See More

Useful 0

Thanks for voting!

Report

Exchange at Baton Rouge Manager

11/01/2019

Anonymous, thanks for taking the time to rate us. It's clear that your experience with The Exchange At Baton Rouge was less than ideal and we'd love to learn more and hopefully improve the situation. We are here to listen and help so please reach out to us via email [email protected] or at the office (225) 615-8176. We look forward to hearing from you soon! - Thanks! The Exchange At Baton Rouge Management Team

Verified Resident 640798 • vrp • 2018 - 2019

05/15/2019

i honestly love this property.. I would recommend! The staff is great. i haven't had any problems! The amenities are awesome.. I feel as if they do need cameras on property bc of the vehicle break ins other than that i love it

Useful 0

Thanks for voting!

Report

Exchange at Baton Rouge Manager

06/01/2019

We strive every day to offer friendly and awesome customer service and we are happy to know that we are exceeding your expectations! We hope you enjoy the rest of your stay and please let us know if we can be of service! We appreciate referrals so keep telling your friends about The Exchange At Baton Rouge! Sincerely, The Exchange At Baton Rouge Team

Verified Resident 640793 • vrp • 2018 - 2019

05/15/2019

My experience at The Exchange has been very pleasant. The staff is always very professional and willing to answer any questions you may have. The common spaces here are top notch, and the pool area is such a fun area to hang out with friends.

Useful 0

Thanks for voting!

Report

Exchange at Baton Rouge Manager

06/01/2019

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Verified Resident 626919 • vrp • 2018 - 2019

04/13/2019

The property is nice and things get done quickly. The people that live here do not pick up after their dogs so the lawn is something to be desired. Usually half the gates are broken or are shut off so if you have an apartment that… See More

Useful 0

Thanks for voting!

Report

Exchange at Baton Rouge Manager

05/02/2019

Hello Verified Resident 626919, we appreciate you taking the time to leave us this feedback. We will talk with our staff about addressing the leash policy more with our other pet owners on the property. We will also pass along your positive comments to our staff. If there is anything more that we can do for you, please let us know. Sincerely, The Exchange at Baton Rouge Team

Verified Resident 626603 • vrp • 2018 - 2019

04/12/2019

Met my expectations. A few minor issues here and there but they were all fixed in a timely manner. Overall, no complaints for a college apartment. Staff and maintenance were always kind and friendly. I wish they would keep all the gates operating though. Living in… See More

Useful 0

Thanks for voting!

Report

Exchange at Baton Rouge Manager

05/02/2019

Hi Verified Resident 626603, we are very happy to have provided you with such a positive experience! We will pass your kind words on to our maintenance and office staff. Thank you for also taking the time to leave feed back about our gates. We are always looking for ways to improve and feedback is very much welcomed! We hope you have a great day. Sincerely, The Exchange at Baton Rouge Team

Verified Resident 626595 • vrp • 2018 - 2019

04/12/2019

I love living at the Exchange. The apartments are very affordable, they are always running price specials. My favorite thing is that the only utility you pay for is electricity! This complex is one of the safer and better managed properties on Ben Hur. I love… See More

Useful 0

Thanks for voting!

Report

Exchange at Baton Rouge Manager

05/02/2019

Verified Resident 626595, thank you for your glowing review. We are glad to have you back with us for another year! We strive every day to offer friendly and awesome customer service and we are happy to know that we are exceeding your expectations! We hope you enjoy the rest of your stay and please let us know if we can be of service! Sincerely, The Exchange At Baton Rouge Team

Verified Resident 626582 • vrp • 2018 - 2019

04/12/2019

I moved in and it felt like home instantly. I really enjoy living here. It??™s close to campus so it??™s very convenient. I get to campus in less than 10 minutes. It??™s a very quiet community and it??™s very nice.

Useful 0

Thanks for voting!

Report

Exchange at Baton Rouge Manager

05/02/2019

We strive every day to offer friendly and awesome customer service and we are happy to know that we are exceeding your expectations! We hope The Exchange at Baton Rouge feels like home for all of our residents. We hope you enjoy the rest of your stay and please let us know if we can be of service! We appreciate referrals so keep telling your friends about The Exchange At Baton Rouge! Sincerely, The Exchange At Baton Rouge Team

Resident • 2017 - 2019

02/06/2019

This community is not bad. It is similar to all of the surrounding apartment complexes. It is expensive but no more than the others. I have lived at the Exchange for 2 years and can't complain. The staff is really nice and the units are good… See More

Useful 0

Thanks for voting!

Report

Exchange at Baton Rouge Manager

02/13/2019

Thanks for sharing your feedback with us! We love hearing suggestions so we can improve living at The Exchange at Baton Rouge! We a re happy to hear you have lived with is for so long and hope you stay was us another year! If there is anything you need, please feel free to reach out to us at any time. We hope you have a great day!

Former Resident • 2017 - 2019

01/30/2019

I lived here in a D4 for two years now. I love the atmosphere and floor plans. It has great prices. The parking is great. There's always somewhere close to park. It is also dog friendly and the staff is great

Useful 0

Thanks for voting!

Report

Exchange at Baton Rouge Manager

02/07/2019

Thank you for leaving this glowing review! We appreciate you being a resident with us for two years and we hope that you continue to stay with us! I'll be sure to pass along your comments to our staff. If there is anything you need, please feel free reaching out to us at any time. We hope you have a great day!

Resident • 2019

01/30/2019

I live it at the exchange the people are nice and very helpful when you need them to be there. I love my townhouse it is spacious and has 2 living rooms and a provided you with 2 tv. The rooms are spacious and the tub… See More

Useful 0

Thanks for voting!

Report

11/01/2018

We are disheartened that your experience at The Exchange At Baton Rouge has been unsatisfactory. My name is Jourdan Riley and I am the Property Manager at The Exchange At Baton Rouge. We take your comments very seriously and would like to meet with you in person to walk through each of your concerns. Please call me at your earliest convenience at (225) 615-8176 or via email at [email protected] so that we can schedule our meeting and make progress with your concerns. Thank you!

•

Updated Review

Useful

Thanks for voting!

Report

Manager

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$1,017
SQ. FT.
N/A
Available
Avail.
N/A
Model
1 Bedroom

2 Bedrooms, 2 Bathrooms

Price
Price
$814
SQ. FT.
N/A
Available
Avail.
N/A
Model
2 Bedrooms

3 Bedrooms, 3 Bathrooms

Price
Price
$2,272
SQ. FT.
N/A
Available
Avail.
N/A
Model
3 Bedrooms

4 Bedrooms, 1 Bathroom

Price
Price
$675
SQ. FT.
N/A
Available
Avail.
N/A
Model
4 Bedrooms

4 Bedrooms, 3.5 Bathrooms

Price
Price
$532
SQ. FT.
N/A
Available
Avail.
N/A
Model
4 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Exchange at Baton Rouge

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

Renter RatingsC-

Review CountC

Manager's Review EngagementB

Manager's Review Reply TimeB-

Ratings & Reviews (92 Reviews)

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Exchange at Baton Rouge Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Exchange at Baton Rouge Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Exchange at Baton Rouge Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Exchange at Baton Rouge Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Exchange at Baton Rouge Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Exchange at Baton Rouge Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Exchange at Baton Rouge Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Exchange at Baton Rouge Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Exchange at Baton Rouge Manager

Noise

Maintenance

Community epIQ Grade

Renter Ratings

Review Count

Manager's Review Engagement

Manager's Review Reply Time