Review History for Verified Resident 550338

The Legacy at Baton Rouge


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Resident 550338

Verified Resident 2017 - 2018

10/2/2018

In the beginning, I was 100% satisfied with my apartment it was clean, move in was easy, but then things got rough. I was moved with an individual who had issues before in the same complex and they told me I had to deal with it and there was nothing I could do. They told me I had to either live there, pay the move in fee, or put my safety in jeopardy and report them. In my opinion when I signed my lease I was promised that my safety wasn??™t going to be compromised, but was told to deal with it myself. Then management is very condescending when things would go wrong they would say things like, it??™s probably because you don??™t do such and such. For example we had a bad fly problem and they told me there was nothing they could do i just needed to clean more. All in all my experience with The Exchange was bittersweet as it was my first college apartment I was very excited but then things turned left once I realized my money was more important than my safety. Lastly, There were always break ins and promises to bring more security but that never happened.
    Manager

    11/1/2018

    Exchange at Baton Rouge
    We are disheartened that your experience at The Exchange At Baton Rouge has been unsatisfactory. My name is Jourdan Riley and I am the Property Manager at The Exchange At Baton Rouge. We take your comments very seriously and would like to meet with you in person to walk through each of your concerns. Please call me at your earliest convenience at (225) 615-8176 or via email at theexchange@peakcampus.com so that we can schedule our meeting and make progress with your concerns. Thank you!

    Review 26 out of 94

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    The Legacy at Baton Rouge

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