Verified Resident • 2017 - 2018
In the beginning, I was 100% satisfied with my apartment it was clean, move in was easy, but then things got rough. I was moved with an individual who had issues before in the same complex and they told me I had to deal with it and there was nothing I could do. They told me I had to either live there, pay the move in fee, or put my safety in jeopardy and report them. In my opinion when I signed my lease I was promised that my safety wasn??™t going to be compromised, but was told to deal with it myself. Then management is very condescending when things would go wrong they would say things like, it??™s probably because you don??™t do such and such. For example we had a bad fly problem and they told me there was nothing they could do i just needed to clean more. All in all my experience with The Exchange was bittersweet as it was my first college apartment I was very excited but then things turned left once I realized my money was more important than my safety. Lastly, There were always break ins and promises to bring more security but that never happened.