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Exchange at Baton Rouge

 
 
 
 
 
 

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Former Resident · 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/30/2019
Run far away don't sign a lease here! This apartment complex is a fraud, they over charge for utilities, they move you into a tiny run down apartment that has broken amenties, marajuna smell and insects and charge you like your living in a five star resort. This company has a very young staff as their management and they are incompetent, lazy and never answer the phone. They cause you to be inconvenienced to go to their building to lodge a complaint. My two children's apartment was disgusting upon move in. It wreaked of weed, had stained stinky carpet and a broken dishwasher, washing machine, torn sofa etc. The manager agreed to have the apartment professionally cleaned, and a deodorizer company come clean the weed smell and they NEVER DID! When my kids moved out they tried to bill us a crazy fee for damages. These damages already existed and they probably charged the same fees to the last tenant as well. We have contacted them on various occasions complaining about the paper thin walls, the loud partying and the weed smell permeating throughout the vents. It was for naught, as these people ignored our pleas. My daughter had extremely bad eye infections and skin irritations here. I'm contacting the necessary departments to complain over these damage fees and have photos as proof. Do yourself a huge favor and don't fall victim to this company.
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Exchange at Baton Rouge Manager

11/01/2019

Anonymous, thanks for taking the time to rate us. It's clear that your experience with The Exchange At Baton Rouge was less than ideal and we'd love to learn more and hopefully improve the situation. We are here to listen and help so please reach out to us via email [email protected] or at the office (225) 615-8176. We look forward to hearing from you soon! - Thanks! The Exchange At Baton Rouge Management Team

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