Number of reviews in the past 365 days | 55 |
Percentage of reviews responded to | 92.73% |
Average time to respond to reviews | 25.27 days |
Contact Property
Highland Club
17505 Jefferson Highway
Baton Rouge, LA 70817
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 55 |
Percentage of reviews responded to | 92.73% |
Average time to respond to reviews | 25.27 days |
It's great to know that our pet-friendly community stands out for you, with perks like the dog park for our residents and their pets to enjoy. Thank you for letting us know our team has been attentive to your needs and that our amenities made a good impression. If there's anything we can do to improve our service for you, please let us know.
We're grateful for your compliments on our amenities and our team's commitment to upkeep. Thank you for your suggestions, and please let us know if there's anything we can do to make your experience with us a more comfortable one.
We're thrilled to hear that you and your family are enjoying our community and that you feel at home with us. Our residents' well-being is our highest priority, and we hope you'll choose our community as your home for a long time to come. Thank you for your compliments.
We're happy to hear that our attentive team has fulfilled your requests promptly and with courtesy. We appreciate your time and your glowing review.
We're glad to know that our team's commitment to the well-being of our residents and the upkeep of our community is of value to you. It's wonderful to know you feel at home with us, and we're grateful for your time.
Welcome. We are happy you've found a home in our community. It's great to know our location is convenient and that our team is supportive and responsive to your needs.
It's wonderful to know that our well-kept surroundings are so appealing to you and that our community feels like home. We're pleased to have earned your five-star rating, and we appreciate your time.
Thank you so much for your great comments! We appreciate your business, and this excellent review!
Welcome! It's great that you've chosen our community as your apartment home, and we are pleased to know that our team's dedication to service is meeting your needs. We truly appreciate your recommendation and your five-star rating.
Our team works hard to prioritize our residents' needs, and we are happy to know they've been able to resolve your concerns quickly. Thank you for your time!
It's wonderful to hear that you're enjoying our community and the amenities we offer. Our maintenance and landscaping teams strive to ensure our residents' satisfaction and well-being, and we're glad that shows in their work. We are grateful for your praise.
Thank you for recommending our community to others! We are committed to delivering excellent service, and we are happy to hear we have achieved that goal in your estimation.
We are delighted to hear our community is a good fit for you! We strive to provide our residents with a calming community that centers their well-being. We appreciate your time and your positive review.
Thank you for your enthusiastic recommendation! We are delighted to know you enjoy your waterfront home and our team's supportive service.
Nothing makes us happier than hearing how much our residents love our community! Thank you for brightening our day.
We love hearing our community described as awesome! We are so glad your move went smoothly and that you experienced the kind of service we are proud of. Welcome to your new home, and please reach out to us if you need anything at all. We are happy you're here!
Thank you for taking the time to share your 5-star feedback! Our team is encouraged by your kind words. If we can do anything to make your experience even better, please let us know. We appreciate you!
We are proud to provide clean and comfortable homes, especially during this pandemic. Thank you for sharing your 5-star review and considering us for your home!
Thank you for reaching out to us. Our residents frequently commend us on our exceptional customer service, and we deeply regret if we missed the mark with you. We are eager to learn more about your experience in efforts to revive your confidence in our community. When convenient, please contact us at [email protected]
Wow, what a fantastic review! Thank you for praising our team so highly. If you have any suggestions on how we can further improve your living experience, please let us know.
It is wonderful to hear you and your daughter are feeling right at home in our community! We appreciate your five stars. If there is anything we can do to make you more comfortable, please don't hesitate to reach out!
Thank you for making a home with us! We are glad you are enjoying our community. Our team is ready and able to assist, so please reach out if we can do anything to help as you continue to get settled. Welcome to your new home!
Thank you very much for your high praise for our community! We are thrilled that you and your family are feeling right at home, and we hope you'll be happy here for a long time to come. If we can enhance your experience in any way, please let us know!
We are thrilled to hear that you have had an awesome experience! Thank you for your recognition of our peaceful and well-maintained community, and for taking the time to leave us an outstanding review.
It is always exciting to receive terrific reviews such as yours! We appreciate your recognition of our responsive service and are glad that our spacious apartments and convenient location have met your needs.
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Welcome to The Highland Club, a residential community featuring One, Two & Three bedroom apartments in Baton Rouge, LA. Spacious layouts and amenities welcome you home, along with exceptional service and an ideal location within walking distance to shopping, dining and entertainment options. Are you looking for an apt for rent in Baton Rouge, LA? Contact our friendly, professional office staff to schedule a tour today. Our community is now open for in-person tours! We still offer the option of a virtual tour or a self-guided tour. Please feel free to contact us with questions on any of these options.
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Contact Property
Highland Club
17505 Jefferson Highway
Baton Rouge, LA 70817