Reviewed 06/22/2019 My daughter has lived in fear here for one year. I was told there would be a security officer from 7 pm till 7 am, but I have never seen a security guard. I have plenty of video to prove it too. Her tub and sink have leaked since she moved in. People that don't live here can easily come and go. It also looks like a section 8 public apartment complex. Just say no!!!!! I cannot wait to get my daughter the hell out of this place!!!
Manager
6/26/2019
Indigo Park
Hello there,
It's upsetting to hear that your experience was anything but stellar. We do in fact have a courtesy officer that lives on site, who promptly addresses concerns that are brought to his attention. If your daughter has had any type of leak in her apartment, please ask her to call it in to the front office or submit a work order through the resident portal so that our maintenance supervisor, David, can address it right away! We take maintenance issues very seriously and we strive to complete them within a 24-48 hour period or sooner. You did not leave a name for your daughter or yourself, so unfortunately we are unable to reach out to you. We would love to make your living experience better and we ask for you to reach out to us to discuss any issues that you have. Please reach out to me at katy.crase@cortland.com or stop by the office at your convenience.
Katy Crase, Assistant Manager