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Regent Apartment Homes


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anonymous

Resident 2019

3/1/2019

Do not waste your time, energy, or money renting from this place. Yes, from the outside, everything looks pristine and oh so nice. However, looks can be deceiving. During our 2+ years there, the gates were constantly broken - allowing in unwanted foot traffic and guests. Our garage was broken into and multiple items stolen within our first year there. Not too long after, over 13 vehicles were broken into during a single weekend, to which management responded each time with a "not our personal property, not our problem" attitude and refused to install more security cameras/lighting. Which explains a lot, since we later found out that this has been an ongoing occurence from friends and family of the office staff (that do reside on the premises). Although the maintenance team is very thorough and quick to follow-up, all major work orders must go above the main office's management team to be approved/handled. Because of this, we spent over a year paying $170+ per month in power bills (for a one bedroom apartment) until our air conditioning was finally replaced, rather than just fixed and Freon being added. From the reviews I had read in the past, you will always receive the bare minimum of your security deposit back and they will always replace the carpet, left clean or not. Those reviews were not wrong, by any means. You can certainly expect a small portion back, with an incredibly skeptical list of all the things they had to fix and replace. I had high hopes for this complex - the apartments are fairly nice and the location is absolutely great. However, the ongoing issues and the extremely dubious office staff were just no longer worth the heachache and extra costs.

    Review 7 out of 62

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