I have been at the Palisades for almost three years now and the management in place when i first moved in was horrible. About a year ago, the palisades got a new manager who was really into helping the residents, he was very polite and professinoal. I understand that all apartment properties have their issues, but it makes it better when there is professional management in place to take care of your need. The Palisades is a diamond in the rough.....things were bad, but they are getting much better.