10720 Linkwood Court, Baton Rouge, LA 70810
Turnberry Place at Bluebonnet
disgusted_85 • Resident • 2009 - 2012 Not Recommended
This has got to be one of the most unprofessional, childish staffs that I have come across in a loooong time. from 2009-2011 I had no complaints due to a male manager that was let go despite being very kind to everyone and understanding. 2011-2012 vowed to get out of those apts and by the grace of god myself and my husband closed on a home (11/26/12) on the next day, 11/27/12 my husband went to the office to let ---- know that this would be his last lease and he would not be renewing. Well, come to find out we were told that our lease was up on 11/30/12 and if we needed until 12/05 we would have to pay a pro-rated fee. She was very combative despite the fact that a renewal offer was never placed on the door. so we moved out by 11/30! My husband was told that he could pay 165 and they would clean the apartment and the carpet. we did a light cleaning but in the haste of having to pack up and move in 3 days, we did not get thorough enough. when we turned the keys in and paid the money we asked was that all, we signed no papers and there was no checklist or walk through performed. Here we are in March 2013 and a collections agent has called to say TURNBERRY PLACE APTS has turned us over behind 2000.56! I called turnberry to see what the problem is, they state it was because the carpet was so bad! 2000.00 behind Carpet!?! Might I add the previous manager informed us of bleach stains in the apartment prior to us moving in...so now we have to pay for already damaged carpet?! I think not! I explained to them that we moved in under those conditions and why weren't we notified prior, and I was told that we didn't fill out a forwarding address slip, no one provided or mentioned. Yet the collections agency has my husband's number?! then they stated that they refunded the 165.00?! we paid that in cash and since it was already stated that there was no contact info, where would they send it? ---- couldn't answer the question, just responded she doesn't know how collections got his number. I wouldn't recommend this complex to a dog!
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