The Waters at Heritage
#435 #1 #5

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The Waters at Heritage

609 Saint Francis Boulevard, Gonzales, LA 70737
(140 Reviews & Surveys)
$1,695/mo
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Floor Plans & Pricing

2 Bedrooms

2 Beds, 2 Baths

Not Available

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A+

Review Ratings

Noise

4.8

Grounds

4.8

Safety

4.6

Office Staff

4.8

Maintenance

4.8

Neighborhood

4.8

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

29

Manager’s Review Engagement

A+

Percentage of reviews responded to

100%

Manager’s Review Reply Time

A+

Average time to respond to reviews

1.1 days

View Community Timeline
View Community Timeline

The Waters at Heritage Reviews

(29)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1228345

Verified Resident 2024

2/21/2024

I love how homely it is, everybody was so nice and worked so fast to get me into the apartment. The apartment is luxury and a lot of new builds and communities are being built around the complex. Great.

    Manager

    2/22/2024

    The Waters at Heritage
    Thank you for leaving us a wonderful five-star review! It is great to know that our team made your move-in process an easy one. If there is ever anything that we can do for you, please don't hesitate to let us know. Have a great day! Nancy Humpert, Community Manager

    Updated Review

    Review Author Icon

    Resident 1185842

    Verified Resident 2023 - 2024

    2/15/2024

    Extremely well liked, feel safe, staff friendly and knowledgeable, community is clean, amenities are plenty, other tenants are friendly and there is always something going on the community Close proximity to stores, gas stations, restaurants, churches, etc.

      Manager

      2/19/2024

      The Waters at Heritage
      Thanks for this wonderful feedback! We're so happy to hear that our team has provided great service and had a positive impact on your residency. Thanks for sharing! Nancy Humpert, Community Manager
      Review Author Icon

      Resident 1225543

      Verified Resident 2024

      2/11/2024

      Management and staff are very friendly and helpful! Community is clean and close to everything I need including work. We like the convenience of being close to the gym and the pool. Can't wait for Alexander's to open to have a grocery store nearby.

        Manager

        2/12/2024

        The Waters at Heritage
        Thanks for your review and for sharing that our team has been both friendly and helpful throughout your experience! Knowing how happy you are here and that you love the location of the community means so much! Nancy Humpert, Community Manager
        Review Author Icon

        Resident 1216611

        Verified Resident 2023 - 2024

        1/12/2024

        The Waters at Heritage apartments and community are honestly great! The staff is always ready to help you if needed. The attitude and welcoming faces make everything a lot better as well. If you're looking for a place with good vibes and amenities, look no… See More >
          Manager

          1/16/2024

          The Waters at Heritage
          Thanks for sharing that you've loved being a part of the community! This is awesome input and we're thrilled to know that our welcoming and friendly team has had a positive impact on your residency! Nancy Humpert, Community Manager
          Review Author Icon

          Resident 1215062

          Verified Resident 2023 - 2024

          1/7/2024

          I really enjoyed the overall process of moving in. The front office is very clean and the staff is nice as they have called to check up on me during my move in. I would absolutely recommend my friends/family/coworkers to live here.

            Manager

            1/9/2024

            The Waters at Heritage
            We are glad to know that you've had a great move in experience, much thanks to our team! This is awesome to hear and we're glad to have you here. Welcome home! Nancy Humpert, Community Manager
            Review Author Icon

            Resident 1213846

            Verified Resident 2023 - 2024

            1/3/2024

            Great staff, Nancy and Jacqueline were wonderful. They were helpful and professional. The location is perfect close to restaurants and interstate access. Everything is very clean. Lots of amenities for us to use and feel at home.

              Manager

              1/4/2024

              The Waters at Heritage
              Thanks for this review and for letting us know that our team has been amazing to work with! This is great to hear and we appreciate your compliments surrounding the amenities and the community as a whole. Nancy Humpert, Community Manager
              Review Author Icon

              Resident 1213824

              Verified ProspectVisited 2024

              1/3/2024

              The Waters at Heritage is a Beautiful Community located in the heart of Gonzales! It has everything you hope and dream of having living in an apartment. Pool, Game Room, Outdoor BBQ area to lounge and watch television, just to name a few of the… See More >
                Manager

                1/4/2024

                The Waters at Heritage
                Thanks for this input and for sharing that you've loved the community and its prime location! We're so happy to hear that you've enjoyed the amenities here and that you feel that the community provides a phenomenal value. Nancy Humpert, Community Manager
                Review Author Icon

                anonymous

                Resident 2023

                12/24/2023

                You will be sorry!

                Be careful when looking for a place that is quiet. Or please move on the third floor where there is no neighbors above you. You won’t get peace and if you complain nothing is going to be done about it. There is no security because… See More >
                  Manager

                  12/27/2023

                  The Waters at Heritage
                  Thanks for this candid feedback. We're sorry to learn of your disappointment, but we appreciate you raising these concerns here. Please reach out at thewatersatheritage@stoagroup.com or (225) 425-3957 and we'd be glad to offer our help. Nancy Humpert, Community Manager

                  Updated Review

                  Review Author Icon

                  Resident 1193703

                  Verified Resident 2023

                  12/6/2023

                  Family and pet friendly. Very quiet and wonderful staff that are helpful and friendly. The pet area is very nice. Parking lot and grounds are kept clean. Grass areas are trimmed and neat. The leasing office is classy and clean. Secured… See More >
                    Manager

                    12/6/2023

                    The Waters at Heritage
                    We sincerely appreciate your five-star review for us! It is wonderful to hear that you are enjoying the tranquility of our community and that our team has been so helpful. Have a great day! Nancy Humpert, Community Manager
                    Review Author Icon

                    Resident 1196599

                    Verified Resident 2023

                    11/6/2023

                    I love everything about this place. The neighbors are friendly, the staff is helpful, & the area is safe! Although I was hesitant to move into an apartment, I'm glad I made the decision to do so! The apartment is well built and up-to-date… See More >
                      Manager

                      11/6/2023

                      The Waters at Heritage
                      We sincerely appreciate you sharing your resident experience! We are so glad that we could alleviate any concerns that you may have had about apartment living. If there is ever anything that we can do for you, please don't hesitate to reach out to us! Nancy Humpert, Community Manager
                      Review Author Icon

                      Resident 1195869

                      Verified Resident 2023

                      11/3/2023

                      From the moment I toured to moment I moved in I was exceptionally satisfied with the entire staff. Everyone was so kind and catered to my needs. Awesome place to live. I would most definitely recommend my family and friends to The Waters At Heritage!… See More >
                        Manager

                        11/5/2023

                        The Waters at Heritage
                        We sincerely thank you for recommending our community to your family and friends! It is a pleasure to know that we could make your move-in experience a smooth one as well. If there is ever anything that we can do for you, please don't hesitate to let us know! Nancy Humpert, Community Manager

                        Updated Review

                        Review Author Icon

                        Resident 1186814

                        Verified Resident 2023

                        11/1/2023

                        So far the apt, workers, neighbors, are great. I am handicap so this is a big reason we selected Waters at the Heights. Dasher service is nearby Doctors and Nurses near. VA Baton Rouge and Reserve near by. Scenery, mailroom, staff, and exercise area makes… See More >
                          Manager

                          11/2/2023

                          The Waters at Heritage
                          Reviews like yours really make our day! It is amazing to hear that our community is so convenient for you and that you are loving our amenities. If there is anything that we can do for you, please don't hesitate to reach out to us! Nancy Humpert, Community Manager
                          Review Author Icon

                          Resident 1192825

                          Verified Resident 2023

                          10/24/2023

                          I absolutely love the community! Everyone is helpful & they above & beyond to make you feel comfortable! I love the staff & the maintenance crew respond to anything you need quickly! I love my new home!

                            Manager

                            10/25/2023

                            The Waters at Heritage
                            Thank you so much for leaving our community a five-star review! It is always a pleasure to hear that our team promptly resolves the needs in your home and that you are loving life here as a resident. Welcome home! Nancy Humpert, Community Manager
                            Review Author Icon

                            Resident 1191486

                            Verified ProspectVisited 2023

                            10/20/2023

                            Pleasurable and professional the associate covered all aspect of the community. I noticed that he addressed everyone he came into contact with by their first or Mr/Mrs. A real pleasurable experience and I would highly recommend

                              Manager

                              10/23/2023

                              The Waters at Heritage
                              Thank you so much for your recommendation and five-star review! It is great to hear that our team treated you with the utmost respect. Have a wonderful day! Nancy Humpert, Community Manager
                              Review Author Icon

                              Resident 1185967

                              Verified Resident 2023

                              10/2/2023

                              The staff are absolutely kind and helpful and made move in very quick and easy. Love the absolutely beautiful community and the amenities available. Can't wait till the community is fully built and completed.

                                Manager

                                10/2/2023

                                The Waters at Heritage
                                We sincerely thank you for leaving us a five-star review! It is a pleasure to have made your move-in process an easy one and we are also just as excited for our community to be completed. We hope you have a wonderful day! Nancy Humpert, Community Manager
                                Review Author Icon

                                Resident 1184879

                                Verified Resident 2023

                                9/28/2023

                                Great experience . Every thing was as promised and more . Jaqueline was very helpful . She helped us with every aspect of our process. She was always available to answer any questions or concerns. We just spent our 3rd night and we are very pleased… See More >
                                  Manager

                                  9/28/2023

                                  The Waters at Heritage
                                  Thank you for leaving us a five-star rating, we are so happy to have you as a resident in our community! It is a pleasure to know that Jacqueline was so attentive during your move-in process. We will definitely pass along your kind words. Have a great day! Nancy Humpert, Community Manager
                                  Review Author Icon

                                  Resident 1182503

                                  Verified ProspectVisited 2023

                                  9/20/2023

                                  The apartments are absolutely so awesome. I love how it doesn't feel like you live in Gonzales when you're at the apartments because of how modern and comfy the apartments are. I definitely will be diligently working to get everything in line so that I… See More >
                                    Manager

                                    9/20/2023

                                    The Waters at Heritage
                                    Thank you for leaving us a five-star rating! It is a pleasure to know that you are enjoying all aspects of our community and that our team could make your move-in process a swift one. If there is ever anything we can do for you, please don't hesitate to reach out to us! Nancy Humpert, Community Manager
                                    Review Author Icon

                                    Resident 1177499

                                    Verified ProspectVisited 2023

                                    9/6/2023

                                    This community was found by chance, with me driving throughout Gonzales. Is location is very convenient as it is positioned with close access to I10 and the centre of Gonzales. It's close to existing conveniences and there is great growth potential in the area.

                                      Manager

                                      9/6/2023

                                      The Waters at Heritage
                                      Thank you for leaving such an excellent review of our community! We are so glad that you stumbled upon us and found our area to be so convenient for you. If there is ever anything that we can do for you, please don't hesitate to let us know! Nancy Humpert, Community Manager
                                      Review Author Icon

                                      Resident 1171224

                                      Verified Resident 2023

                                      8/17/2023

                                      It's a very nice community. The pool and gym are very nice and the apartment is a nice open floor plan. All new appliances which are very nice. Only issue that I am having is ants that are coming through my apartment

                                        Manager

                                        8/17/2023

                                        The Waters at Heritage
                                        Thank you so much for wonderfully highlighting our community! Please feel free to give us a call at (225) 425-3957 or email us at thewatersatheritage@stoagroup.com so that we can further assist you with any pest concerns. Have a great day! Nancy Humpert, Community Manager
                                        Review Author Icon

                                        Resident 1168340

                                        Verified ProspectVisited 2023

                                        8/9/2023

                                        The experience at this community is wonderful. The ambience is so amazing. I can see my home here for when we need it. Everyone is so professional and well mannered. Their time on seeing a customer is right on as soon as you walk in.… See More >
                                          Manager

                                          8/9/2023

                                          The Waters at Heritage
                                          Thank you for taking the time to share your positive experience with us! Our team works hard to foster a true sense of community, and we are so happy to hear that you feel at home here at The Waters at Heritage. If there is ever anything that we can do for you, please don't hesitate to reach out to us! Nancy Humpert, Community Manager
                                          Review Author Icon

                                          Resident 1166276

                                          Verified ProspectVisited 2023

                                          8/3/2023

                                          It was beautiful the entire apartment complex. They have useful amenities that will greatly fit your lifestyle. School is close by for those with kids. Great community! Staff was very helpful. Pool was very clean. Everything was new!!

                                            Manager

                                            8/3/2023

                                            The Waters at Heritage
                                            Wow, thank you so much for your great feedback! We always strive to provide a 5-star experience for all our current and potential residents. I'm so glad to hear you loved our amenities, especially the pool. Please don't hesitate to reach out if we can help you with anything else. Have a wonderful day! Nancy Humpert, Community Manager
                                            Review Author Icon

                                            Resident 1164361

                                            Verified Resident 2023

                                            7/28/2023

                                            So far it has been great, I only moved in a few days ago. Staff has been super helpful and the apartment itself is wonderful. I wasn't expecting a move in gift but that made my day! The benefits the community offers are also outstanding.… See More >
                                              Manager

                                              8/2/2023

                                              The Waters at Heritage
                                              We are so glad to hear your positive feedback! We strive to provide an excellent experience and home for all our residents. We can't wait to see you around the community! Nancy Humpert, Community Manager
                                              Review Author Icon

                                              Resident 1163557

                                              Verified Resident 2023

                                              7/26/2023

                                              The staff has been wonderful and so helpful during this move in process! My apartment home was spotless and is absolutely beautiful! I can't wait to decorate and attend resident events! There's a strong sense of community here and we are so happy to be… See More >
                                                Manager

                                                7/27/2023

                                                The Waters at Heritage
                                                Reviews like yours really make our day! Thank you for wonderfully highlighting our community and if there is ever anything that we can do for you, please don't hesitate to let us know. Have a great day! Nancy Humpert, Community Manager
                                                Review Author Icon

                                                Resident 1160035

                                                Verified Resident 2023

                                                7/16/2023

                                                Great location. Great community. Nice luxury apartments. Very friendly and helpful staff. Lots of amenities for residents to use. Lots of fun community activities and events for residents. Great place to live!

                                                  Manager

                                                  7/17/2023

                                                  The Waters at Heritage
                                                  Thank you for leaving us a five-star review! Our team is delighted to know that you are enjoying our community amenities and monthly events. We look forward to seeing you at our next one! Nancy Humpert, Community Manager
                                                  Review Author Icon

                                                  Resident 1158972

                                                  Verified ProspectVisited 2023

                                                  7/12/2023

                                                  Absolutely wonderful. Jacklyn and Dawson are amazing to work with. So professional and kind. We lost our home in a fire and extremely stressed and they helped us in so many ways.Thank you for everything.

                                                    Manager

                                                    7/12/2023

                                                    The Waters at Heritage
                                                    Hi there, thank you so much for the feedback! We are so grateful we could help make this transition to your new home as seamless as possible. Please let us know if we can help with anything else! Nancy Humpert, Community Manager

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    Parking
                                                    • Ample Open Parking Available
                                                    • Covered Parking
                                                    Other
                                                    • 24-hour management availability
                                                    • Business Center
                                                    • Car Charging Stations
                                                    • Fitness Center
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Pool
                                                    • Recreation Room
                                                    Show Less
                                                    Show More

                                                    Office Hours

                                                    • Sunday: 01:00 PM - 05:00 PM
                                                    • Monday - Tuesday: 09:00 AM - 06:00 PM
                                                    • Wednesday: 10:00 AM - 06:00 PM
                                                    • Thursday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    STOA Group

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                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is The Waters at Heritage Rated?
                                                    Based on 140 number of votes by renters, The Waters at Heritage is currently rated 4.8 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at The Waters at Heritage?
                                                    The Waters at Heritage is rated 4.8/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    The Waters at Heritage is rated 4.8/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at The Waters at Heritage?
                                                    The Waters at Heritage is rated 4.8/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is The Waters at Heritage?
                                                    The Waters at Heritage is rated 4.6/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    The Waters at Heritage is rated 4.8/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at The Waters at Heritage?
                                                    The Waters at Heritage is rated 4.8/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 1.1 days to their community reviews in the past year.
                                                    Who manages The Waters at Heritage?
                                                    STOA Group
                                                    What is the pet policy at The Waters at Heritage?
                                                    No pet policy available
                                                    What types of floor plans are available?
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    The Waters at Heritage

                                                    February 2024

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                                                    Baths

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                                                    The Waters at Heritage is an apartment in Gonzales in zip code 70737. This community has a 2 Beds, 2 Baths, and is for rent for $1,695. Nearby cities include Prairieville, Saint Gabriel, Donaldsonville, Breaux Bridge, and White Castle.

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