Review History for anonymous

Shadow Lake Villas


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anonymous

Resident 2016

9/28/2016

Im going to specifically say that I enjoy my living quarter at Shadowlake. I plan to complete my lease and possibly look to settle in somewhere else. I love how nice they keep the grounds and it's even clean around the dumbster. Nevertheless the welcome mat is not put out. My experience with the head office staff is not great. She, the manager, and the associate with the "H" name are very rude and unprofessional. We were uncomfortable from the time of the application. I felt unwanted. I wasn't allowed to see the apartment until I moved in. I listened to the staff tell an Asian person that they could view the apartment. When I asked why I couldn't they said I didn't ask. After speaking with other residents about the maintenance issues and leasing head staff I realized that I was not the only one treated like badly. They come to fix things over and over the maintenance guy is cordial and helpful. I just want to feel comfortable when dealing with the office staff especially the manager. Her boss must know that the tenants need to be treated like they are of value. He needs to pass that on. The ratings are pretty low. It reflects what we get.

    Review 8 out of 41

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    Shadow Lake Villas

    March 2024

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