I wanted to respond as soon as possible, it’s very important to me that we resolve your concerns. I’d like to talk more with you in order to understand more specific details about your experience. Could you stop by my office in the clubhouse so we can discuss the details further today or tomorrow? If it’s easier for you to communicate through phone or email please do so. My contact information is (225)-421-4035, and email is [email protected] Melissa Sims Community Manager