Let me start by saying that I have lived at summer place for 1.5 years. I think that is long enough to be able to give a good gauge of how the property runs and operates. In my entire time here, I have NEVER had one single problem with the staff.. Ever. The ladies in the office are understanding and really go above and beyond. They know your name when you walk in and handle any concerns without getting defensive or rude. The maintenance guys are awesome. They are always friendly & get in, do their job, and get out. They listen to your concerns and don't get irritated if you have questions. I have had a total of 2 minor problems in my apartment since I've been here. They were dealt with in LESS than 3 days. I have NEVER heard any of my neighbors and the property is well kept. The main thing I see with these reviews are people who were in the wrong who got mad and left ugly reviews. I think most people who live at summer palce would agree that these apartments are a GOOD place to live.. especially since the changes in management.