Ratings & Prices for West M, Lake Charles, LA

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.4
Safety	4.3
Office Staff	5
Maintenance	4.4
Neighborhood	4.9
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	7

Manager's Review Engagement

Percentage of reviews responded to	71.43%

Manager's Review Reply Time

Average time to respond to reviews	61.29 days

Ratings & Reviews (141 Reviews)

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Verified Resident 670849 • vrp • 2018

07/29/2019

West M apartments is the best apartments I have ever been at. The staff is amazing and the maintenance team works on time and around the clock. It's very friendly around here and beautiful. The kids love playing outside with others

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West M Manager

07/29/2019

Thank you for the 5 star review. We are so happy to hear you are enjoying your home at West M. We appreciate your feedback and appreciate you being a resident at West M.

Erica_P837 • Resident • 2017 - 2021

01/02/2021

Cody came by today to replace several light bulbs and our ac filter. I've found him to be friendly, hardworking, quick and able to remember/juggle several take at once. Cody's biggest achievement here at West M has actually been as groundskeeper. As of late there's been… See More

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Verified Resident 755440 • vrp • 2020

03/25/2020

Moving to this community was one of the best decisions I made. Sharda's was so helpful and made my first move very easy and convenient. Everyone I meet here is friendly. The property is beautiful and clean. I would recommend to anyone.

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West M Manager

03/31/2020

Thank you for your kind words. Sharda is a tremendous asset to our community. Please reach out to us if there is anything that we can do to help you. I hope you will continuing living at West for a very long time! Sincerely, Krista S

Verified Resident 755000 • vrp • 2019 - 2020

03/24/2020

West M is definitely one of the more glamorous apartment complexes in Lake Charles. It is very expensive but the speed in which service requests are completed is pretty great. Unfortunately, there is poop everywhere. While they provide bag stations all over to encourage owners to… See More

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West M Manager

03/31/2020

Hello! Thank you for sharing this feedback with us. It has been a challenge to identify the pet owners who do not pick up after their pet. I would like to know what building that you live at to further investigate this problem. Please call our office when you get a moment. SIncerely, Krista S.

Verified Resident 753986 • vrp • 2020

03/19/2020

So far it seems nice. I've only been here for exactly a week. Maintenance guy Emile is very kind and helpful. The apartment has several amenities which I haven't yet gotten the chance to experience due to the COVID-19, but everything is nice.

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West M Manager

03/19/2020

Hi! Thank you for sharing your move in experience. Our team strives to always offer excellent service. Thank you for understanding the amenity closures during the COVID-19 pandemic. I hope you will continue to enjoy our community and make West M your home for long time. Sincerely, Krista S.

Verified Resident 752744 • vrp • 2020

03/16/2020

Great staff, beautiful facilities, nice layouts & good size apartments.Close to lots of shopping,,restaurants & schools. Like that it's a gated community. Lots of extras to enjoy, get togethers,geared to make a close community feel. See More

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West M Manager

03/19/2020

Good Afternoon! Thank you for taking the time to share your experience while living at West M. I hope that you continue to be a part of community for a long time. Please let us know if there is anything that we can do for you. Sincerely, Krista S

Verified Resident 380104 • vrp • 2016 - 2020

03/05/2020

It fits my standard of life style and the way I care to live. My family is within 20 to 30 miles of my location same goes for my work place and social issues. The area's location for shopping very good as well as for travel… See More

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West M Manager

08/24/2017

Hi! Thank you for taking the time to review West M. It is great to hear that you are enjoying your time here. Please let our team know if there is anything we can do for you. Sincerely, Krista S. Community Manager

Verified Resident 748449 • vrp • 2020

02/29/2020

This apartment community is very nice and always have availability! A bit on the expensive side however luxury isn't cheap! Safe environment, great maintenance team and office staff. Amenities are amazing as well.

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West M Manager

03/02/2020

Hello! Thank you for sharing your experience while living at West M. We take a lot of pride in making West M a great place to live! Please let us know if there is anything that we can do for you. Sincerely, Krista S.

Verified Resident 697021 • vrp • 2019 - 2020

02/01/2020

Very happy that I chose West M. Friendly staff, quick to respond, makes me feel like family. Enjoy the socials that are planned. Beautiful grounds, great dog park, social areas, pool, etc. I plan to live here for a very long time.

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West M Manager

02/04/2020

Wow!! Thank you for the awesome review and for sharing your experiences while living at West M. We hope that you will be a resident with us for a very long time. Thank you so very much! -Krista S Property Manager

Verified Resident 426085 • vrp • 2017 - 2020

01/30/2020

The apartment is in very good condition and satisfactory for maintenance. We want you to have mechanism to carry moving on the third floor. Hopefully it will remain the best apartment in Lake Charles. Thanks. See More

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West M Manager

12/04/2017

We appreciate you sharing your experience while living at West M. It is great to hear that you are happy with living here and will continue residing at West M. We truly appreciate you as a resident. Sincerely, Krista S Community Manager

Verified Resident 737839 • vrp • 2019 - 2020

01/21/2020

I arrived to this country Since 2016, I had rent in so different parts, home and apartment; but in this condominium the conditions are perfect to enjoy with my family really is the best branch in confort and safety.

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West M Manager

01/23/2020

Hello! Thank you for your 5 star review! We are thrilled to hear that you are enjoying living at West M and hope that you will continue living here for a long time. Sincerely, Krista S Property Manager

Verified Resident 734035 • vrp • 2019 - 2020

01/06/2020

The community is quiet & secure. Apartments are spacious, luxurious, & modern. Perfect for ages 18-28. LOVE all of the amenities included in this community. You literally don't have to leave the community for many activities. Laid back, friendly, & welcoming residents. So happy my fianc?… See More

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West M Manager

01/07/2020

Welcome to West M! We are so glad that you have chosen West M as your new home. I hope that you will continue to enjoy all of the amenities that we have to offer. Please don't hesitate to let us know if there is anything that we can do to make your new home perfect for you. Thank you for taking the time to share your review. Sincerely, Krista S Property Manager

Verified Resident 731783 • vrp • 2019

12/27/2019

Good experience I just have a week in this community, maybe later I will give you a good comment o bout that. ...........................................................

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West M Manager

01/07/2020

Hi there! Welcome to West M! Thank you for sharing your review of West M. We welcome any feedback and would love to hear how you are enjoying the community in the coming months. Thank you for choosing West M for your new home. Sincerely, Krista S Property Manager

Verified Resident 577466 • vrp • 2018 - 2019

12/11/2019

I absolutely love living here. The amenities are wonderful and the staff is amazing. The complex is really nice and upscale, as well as safe. It's also very convenient for all my business needs. I'm glad I chose this property. See More

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West M Manager

03/06/2019

Hello! We are so happy to hear about your great leasing experience. West M offers a lot of value for our residents with our services and amenities available. We love to hear that you are enjoying them. Thank you for sharing your experience. Sincerely, Krista S. Property Manager

Verified Resident 717692 • vrp • 2019

11/26/2019

I requested service and the office staff was very courteous and professional. My issue was resolved in less than one hour! Emile explained exactly what the problem was and fixed it immediately. Thank you! See More

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West M Manager

11/22/2019

Thank you for sharing your move in experience at West M with our amazing Assistant Manager, Sharda! Sharda has been a part of our West M team for 8 years and knows the community like no other! We hope that you will love living here and take advantage of our wonderful amenities and resident events. Sincerely, Krista S Community Manager

Verified Resident 646994 • vrp • 2019

11/22/2019

The area is quiet, and has friendly neighbors. The staff are very nice and helpful. If there's any issues they are taking care of promptly. What I like the most, it's a gated community. And everything is always clean.

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West M Manager

06/05/2019

We appreciate you sharing your experience. Please know that we value all feedback. We hope to have you as a member of our community for many more years.

Verified Resident 717479 • vrp • 2019

11/13/2019

The apartment is upscale but reasonably priced for the overall appearance and activities there super involved staff very efficient and lovely they are great. Very safe and animal and child friendly and secure. Great pool and gym and ver very very clean here love it very… See More

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West M Manager

11/22/2019

Hi! Thank you for sharing your experience while living at West M. It thrills us that you are taking advantage of using our amenities such as the pool, gym, playground, dog park, and attending our resident parties! I hope that you will remain a resident for a long time. Please let us know if you need anything. Sincerely, Krista S Community Manager

Verified Resident 711258 • vrp • 2019

10/28/2019

The apartment community is amazing. The staff is awesome. The people we have met so far are great. You feel like family here and that's what we were looking for. I travel a lot for work and this apartment complex is one of the best I… See More

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West M Manager

10/29/2019

Hi! Thank you so much for the excellent review and recommendation. Our team takes a lot of pride in our community and thank you for recognizing that. Sincerely, Krista S Community Manager

Verified Resident 573204 • vrp • 2018 - 2019

10/14/2019

West M is an amazing apartment complex with an awesome community. Staff and neighbors are extremely friendly. I have enjoyed living here and had no problems in my time here. It helps that it is a quiet community that is central to many things in town.… See More

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West M Manager

04/18/2019

Wow. Thank you for your 5 star review. We are happy to hear you are enjoying your residency here at West M. Please feel free to stop by the Management Office so we may address any concerns you may have. Thanks again for your feedback.

Verified Resident 656645 • vrp • 2019

09/06/2019

Very nice place to live safe and safety, and security camera gated community. I liked it, my family loved it, swimming pool, gym, conference room, coffee cookies, internet provide. Copys make, barbecue place. Very good.

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West M Manager

09/11/2019

Hi there! Thank you for sharing your experience while living at West M. I am glad to hear that your family and you are enjoying our many amenities! We hope that you will continue living at West M for a long time. Sincerely, Krista S Community Manager

Verified Resident 682820 • vrp • 2016 - 2019

08/19/2019

Fun evenings when complex has events. Pool area is beautiful. Outside cooking is available at all times quite community. There is a dog park here keeps all dogs having fun together. Also an area for vacuuming inside of your vehicles. Air is also available incase you… See More

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West M Manager

08/23/2019

Hello! Thank you for taking the time to review our community. We are so happy to hear that your are enjoying living at West M and being able to use all of our wonderful amenities. Please reach out to our office if there is anything that we can do for you. Sincerely, West M Management

Verified Resident 672733 • vrp • 2019

08/02/2019

This is the first time in my life that I have lived in an apartment. I compared all of the facilities in the price range and West M distinguished itself with it's layout, pool area, and amenities that were included in the price. So far so… See More

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West M Manager

08/07/2019

Hi there! Thank you so much for taking the time to share your experience while living at West M. It is great to hear that you are enjoying the benefits of apartment living. We hope to have you as a member of our community for many more years. Thanks!

Verified Resident 671481 • vrp • 2019

07/30/2019

West M is conveniently located to shopping and restaurants. Gated community is safe and well kept. There are plenty of amenities within the community as well. Staff is friendly and handles issues quickly. See More

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West M Manager

07/31/2019

Thank you for taking the time to share your review of West M. We are happy to hear that any of your issues have been handled quickly. We appreciate you as a resident and please contact our office should any issues arise in the future. Sincerely, Krista S. Property Manager

Verified Resident 668366 • vrp • 2019

07/30/2019

Very family oriented. Pet friendly environment. Never felt safer in my own home. Very clean inside and out. Nice amenities open to residents and our visitors. Staff is very helpful and knowledgeable. Quiet and comfy atmosphere.

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West M Manager

07/29/2019

Thank you for the 5 star review. We are so happy to hear you are enjoying your home at West M. We appreciate your feedback and appreciate you being a resident at West M.

Verified Resident 670849 • vrp • 2018 - 2019

07/29/2019

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West M Manager

07/29/2019

Thank you for the 5 star review. We are so happy to hear you are enjoying your home at West M. We appreciate your feedback and appreciate you being a resident at West M.

Verified Resident 669147 • vrp • 2016 - 2019

07/24/2019

It's been good for the most part. However lately there seem to be residents who don't care if they trash the place ie pool and grilling area. And definitely many who don't live here are helping themselves to the pool and the grilling area. Not acceptable.… See More

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West M Manager

07/29/2019

Thank you for the review. We are sorry to hear that you are unhappy with the conditions of the amenities and we will make sure to address this with the team. Please feel free to report any non-residents using the amenities. Again, thanks for your feedback, it helps us to better serve you.

•

Updated Review

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Features & Amenities

Laundry

In-home Full Size Washer and Dryer

General

40" Flat Screen TVs in Every Hoe
August Locks
Balconies or Patios
Bark Park
Black Appliances
Built-in Computer Workstations
Business Center
Convenient to Shopping, Dining and I-210
Dual Sinks
Fitness Center
Gated Access
Gourmet Kitchen
Granite Countertops with Under Mounted Sinks
Hardwood Flooring
High or Vaulted Ceilings
Nest Thermostats
Outdoor Kitchen with Grill and Fireplace
Playground
Pool
Premium Cabinetry
Resident Car Care Center
Resort Style Saltwater Infinity Swimming Pool
Soaking Tubs
Spacious Living Areas
Stained Concrete Flooring
USB Ports with Smart Plugs and Lights in Select Homes
Walk In Closets

Pets

Cats Allowed
Deposit: $250
Fee: $250
Rent: $10
Pet Limit: 2
Comments: Breed restrictions apply. Pet deposit, pet fee and pet rent are per pet.
Dogs Allowed
Deposit: $250
Fee: $250
Rent: $10
Pet Limit: 2
Comments: Breed restrictions apply. Pet deposit, pet fee and pet rent are per pet.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
720
Available
Avail.
N/A
Model
A1

View Floor Plan

Price
Price
N/A
SQ. FT.
1,031
Available
Avail.
N/A
Model
A3

View Floor Plan

Price
Price
$1,010
SQ. FT.
822
Available
Avail.
1 Units
Model
A2

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,013
Available
Avail.
N/A
Model
B1

View Floor Plan

Price
Price
N/A
SQ. FT.
1,122
Available
Avail.
N/A
Model
B3

View Floor Plan

Price
Price
$1,305 - $1,330
SQ. FT.
1,074
Available
Avail.
2 Units
Model
B2

View Floor Plan

Price
Price
$1,450
SQ. FT.
1,338
Available
Avail.
2 Units
Model
B4

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,538
Available
Avail.
N/A
Model
C1

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

A better way to live is closer than you think. West M Apartments, situated in the Barbe district, is a pet-friendly community conveniently located to 1-210, McNeese State University, Prien Lake Mall, Golden Nugget Casino and Resort and L'Auberge du Lac Resort, as well as various other dining and entertainment options.

Office Hours

Sunday: Closed
Monday: 10:00 AM - 06:00 PM
Tuesday: 09:00 AM - 06:00 PM
Wednesday: 10:00 AM - 06:00 PM
Thursday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 02:00 PM

Questions & Answers (1)

Are any utilities included in rent?

Jolie_L111 · September, 04 2020

No answers yet. Be the first to answer.

Frequently Asked

What are noise levels like at West M?
The community is rated 4/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at West M?
The community is rated 4.4/5 stars, signifying extreme satisfaction on average.

How safe is West M?
The community is rated 4.3/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.9/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.4/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 71.43% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 61.29 days to their community reviews in the past year.

Who manages West M?
BH Management Services, LLC

What is the pet policy at West M?
Cats Allowed
Deposit: $250
Fee: $250
Rent: $10
Pet Limit: 2
Comments: Breed restrictions apply. Pet deposit, pet fee and pet rent are per pet.
Dogs Allowed
Deposit: $250
Fee: $250
Rent: $10
Pet Limit: 2
Comments: Breed restrictions apply. Pet deposit, pet fee and pet rent are per pet.

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths