#9,199 #2 #44

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The Lumiere

3301 West Esplanade Avenue North, Metairie, LA 70002
(68 Reviews)
$1,055 - $1,503/mo
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Floor Plans & Pricing

1 Bedroom

A1

1 Bed, 1 Bath | 662 sq. ft.

$1,055 - $1,070

1 Available Unit

See Floor Plan Details

A2

1 Bed, 1 Bath | 662 sq. ft.

$1,092 - $1,162

See Floor Plan Details

A3

1 Bed, 1 Bath | 709 sq. ft.

$1,111 - $1,196

See Floor Plan Details

2 Bedrooms

B2

2 Beds, 2 Baths | 1,009 sq. ft.

$1,386 - $1,456

3 Available Units

See Floor Plan Details

B1

2 Beds, 1 Bath | 956 sq. ft.

$1,247 - $1,327

2 Available Units

See Floor Plan Details

3 Bedrooms

C1

3 Beds, 2 Baths | 1,200 sq. ft.

$1,433 - $1,503

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B-
B-

Renter Ratings

C

Review Ratings

Noise

2.0

Grounds

2.0

Safety

2.0

Office Staff

2.3

Maintenance

1.7

Neighborhood

4.3

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

3

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A-

Average time to respond to reviews

3 days

View Community Timeline
View Community Timeline

The Lumiere Reviews

(68)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2024

3/11/2024

Great Location

The Lumiere has a really great location. It had everything I was looking for in an apartment. It has a new gym, a swimming pool, and is located near a lot of grocery stores. It's also really close to Lakeside Mall too. I can't wait… See More >
    Manager

    3/14/2024

    The Lumiere
    Thank you for letting us know how we are doing. We hope you are enjoying your new home. Hopefully you get to check out that trail with the nice weather we are having.
    Review Author Icon

    anonymous

    Resident 2021 - 2023

    12/11/2023

    Current Residence

    Do not move here my air conditioner leaks in my bathroom twice a week and the maintenance doesn’t know how to fix it. My apartment smells like weed because of the neighbors . I told management about it and they want do anything about it… See More >
      Manager

      12/13/2023

      The Lumiere
      Anonymous, thank you for taking the time to leave us feedback about your experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
      Review Author Icon

      anonymous

      Resident 2020 - 2023

      10/6/2023

      Terrible apartments

      These apartments are over charging for nothing! Hot water consistently goes out, air conditioning consistently going out, 1 floor bedrooms are consistently flooding, trash all over the parking lot, dog owners letting their pets defecate wherever, especially in front of your patio door if you… See More >
        Manager

        10/10/2023

        The Lumiere
        Anonymous, we truly appreciate your honest feedback. Thank you for bringing this to our attention. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.
        Review Author Icon

        anonymous

        Resident 2021 - 2023

        2/1/2023

        Disgusting, unkept, incompetent staff, filled apartments!

        Grounds are always dirty, mop water constantly left over the weekend to smell up the halls. Dog areas are never cleaned or stocked with bags. Cameras don’t work, so cars are either getting stolen or towed because the gates also don’t work consistently. Open one… See More >
          Manager

          6/30/2023

          The Lumiere
          It is disappointing for us to hear that your experience was anything less than great. Thank you for leaving feedback. Please reach out to us at (504) 837-0305 so we may identify ways to improve your experience.
          Review Author Icon

          anonymous

          Resident 2022

          12/5/2022

          Save your money

          The best thing about this apartment is the location. It’s close to everything. Eateries, grocery stores, shopping, etc. That’s where the pros stop. They sell you on “gated community” but the gates are ALWAYS open so there’s no use for the gate card they give… See More >
            Review Author Icon

            anonymous

            prospectiveVisited 2022

            4/21/2022

            Scammers!!

            These apartments are scammers they are working with tow company for they own good . You cannot have company unless u have $200 to get your car friends car back They say you must have parking pass or park in visitors parking which there’s only… See More >
              Review Author Icon

              BrokerChristian

              Resident 2021 - 2022

              3/2/2022

              Bought a new car and it was towed for not having a parking sticker. I just bought this car like the day before. The entire place smells like marijuana and many many criminal types live here. Office staff are rude and seem unwilling to help.… See More >
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                Imallnatural.75

                Resident 2016 - 2019

                8/23/2019

                Besides the ongoing issue with our combo washer / dryer, the worst parking rules ever and the fact that half of our apartment never cools down or geta cold, The apartments WERE actually pretty nice, decent, clean and for most part fairly quiet. Yet for… See More >
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                  anonymous

                  Resident 2018 - 2019

                  2/25/2019

                  Yes these apartments are nice, reasonably priced, any repairs I have get somewhat handled in a timely manners, the 2 ladies in the front office are always as pleasant as can be and I've never had any issues with my neighbors. It's the parking situation… See More >
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                    PPP713

                    Resident 2017 - 2018

                    10/29/2018

                    I moved into these apartments from out of town and was the first apartment complex I've lived at out on my own. Therefore, I can honestly say being this place was my first place for myself, it's not has horrible as some of the reviews… See More >
                      Review Author Icon

                      anonymous

                      Resident 2017 - 2018

                      8/16/2018

                      Awful. Place is a joke. They recently remodeled the outside of the apartments (grounds, parking lot, carpet in hallways of the building.) DONT BE FOOLED. Place is a dump! Everything breaks easily. Literally, a month in and door handles were falling off! The carpet inside… See More >
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                        nata17

                        Resident 2015 - 2017

                        11/16/2017

                        I lived in this apartment complex for 2 years. It is not perfect but in general it was good : safe, timely maintenance, office staff was helpful. I never heard my neighbors except one time only when a couple of neighbors argued with each other… See More >
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                          anonymous

                          Resident 2016 - 2017

                          10/2/2017

                          Ok so the area and apartments are nice, safe location and close to the interstate and other convenient places. I haven't had any problems with the office staff (yet), BUTi wouldn't reccomend anyone move here because the bad outweigh the good. The hot water is… See More >
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                            fuz28zy

                            Resident 2015 - 2017

                            6/18/2017

                            Ripped offfff!! you will feel betrayed by the manager The manager doesn't care about how u feel about what u have the problem with police and the manager put on your record that caused your credit rating down.. Whoever the neighbors can rat you… See More >
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                              anonymous

                              Resident 2014 - 2016

                              12/6/2016

                              Lived there for two years and could not have been happier. The management & staff treat you like family. They know you by name when you come into the office. All ways courteous and professional, When it comes to maintenance repairs are taken care… See More >
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                                anonymous

                                Resident 2014 - 2016

                                2/18/2016

                                DON'T RENT HERE. RUDE MANAGEMENT FOR MOST TIME. The faces in the front desk and the left corner desk are fake before you pen on the lease contract. I am a current resident. I hope more and more current and past Chateaux DiJon residents can… See More >
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                                  anonymous

                                  Resident 2015

                                  9/9/2015

                                  Rude management, bugs galore, and the ability to hear every move your upstairs neighbor makes. Pay your rent on time, but don't ask for anything to be fixed in a timely manner as that would be unreasonable and might burden the staff. It is an… See More >
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                                    stupiddijon

                                    Resident 2012 - 2014

                                    10/25/2014

                                    I lived here....Don't move in, try some other good places. This Management is really very bad, due to family emergency I broke my lease. They didn't understand my situation and I paid 2 months rent. Also DO NOT CLEAN your apt when you terminate your… See More >
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                                      anamiriam1

                                      Resident 2013 - 2014

                                      8/11/2014

                                      If you pay your rent and never ask for anything you will be fine, but if you ask for any service they get upset and make you feel like if you are the bad guy of the movie. Manager is very smart and never accepts… See More >
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                                        anonymous

                                        Resident 2012 - 2014

                                        4/16/2014

                                        ABSOLUTELY HORRIBLE!!!! Avoid Chateau Dijon at ALL costs. It may be the cheapest rent in town, but you definitely get what you pay for. I lived at Chateau Dijon for 2 years in two different apartment complexes, and the same problems plagued each apartment. Running/backed… See More >
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                                          happyrenter019283

                                          Resident 2012 - 2014

                                          3/13/2014

                                          I did not use Apartment Ratings when I moved into Chateaux Dijon and since I have moved out and am looking...I found this site. The reason why I felt I should do a review is that I am surprised by the negative comments. Based… See More >
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                                            anonymous

                                            Resident 2013

                                            11/10/2013

                                            I lived at Chateaux Dijon for six months. To summarize everything below: the day after I moved in, I started looking for a new apartment. On the plus side, Chateaux Dijon is convenient to many things in the Metairie area, but that same convenience comes… See More >
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                                              anonymous

                                              Resident 2013

                                              8/4/2013

                                              I like my apartment. I have no flea or roach problem in my hallway or apartment. Roaches are part of Louisiana and Bengal Gold Raoch Spray is the definitive weapon against them along with keeping the kitchen clean and taking the trash… See More >
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                                                ronkendrick

                                                Resident 2012 - 2013

                                                7/20/2013

                                                I would never recommend anyone move there the property manager bill is an ------- he say he's gnna fix sumthing and it dnt get fix if he stay out of his employees apartment I saw him coming out of anthonys apartment in 11185 during work… See More >
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2012 - 2013

                                                  5/24/2013

                                                  Go anywhere else but here. If you don't you'll regret it. The owners only have this one complex and property management can only do what the owners want and that is just collect the rent and push paper. It's a constant living nightmare. Electricity goes out,… See More >

                                                    Features & Amenities

                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $300 ~ 300. Rent: $40. Restrictions: We are a pet friendly community! There is a $300 nonrefundable pet fee, and $20 monthly pet rent per pet. Please contact the office for breed.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Fee: $300 ~ 300. Rent: $40. Restrictions: We are a pet friendly community! There is a $300 nonrefundable pet fee, and $20 monthly pet rent per pet. Please contact the office for breed.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Business Center
                                                    • Clubhouse
                                                    • Dog Park
                                                    Show Less
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                                                    Leasing

                                                    Welcome to The Lumiere, the premier choice for one, two, and three bedroom apartments in Metairie. Designed with your comfort in mind, these apartments feature amenities you simply won t find in many other communities. With our recent renovations, this is an especially exciting time to come tour our homes. Choose from eight spacious floor plans featuring private patios or balconies, new flooring, energy-efficient kitchen appliances, and upgraded countertops. With on-site laundry, a lounge pool, and beautiful landscaping, you ll feel right at home from the moment you enter this welcoming community. The fitness center will soon be upgraded, so you ll have a top-notch workout facility just a few steps away from your front door. The Lumiere is nestled in a bustling neighborhood that balances the beauty of nature with the convenience of the city. Enjoy living just blocks from Lake Pontchartrain, the Lakefront Trail, and various parks. Countless restaurants, medical and dental offices, and grocery stores fill the area, and the Lakeside Shopping Center is only about a mile away. You can also get to downtown New Orleans within 20 minutes. Our thriving community offers all of the exciting perks you want in a unique locale, and as a resident of The Lumiere, you re sure to pass a good time. Stop by for a visit today!
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3213

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Are there surveillance cameras on site?
                                                    Anonymous
                                                    Answered on: 06/18/2018
                                                    A: I've only seen cameras in the gym and by the pool and apparently the ones in parking lot don't work

                                                    Frequently Asked

                                                    Based on 68 number of votes by renters, The Lumiere is currently rated 2.8 out of 5 stars.
                                                    The Lumiere is rated 2/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    The Lumiere is rated 1.7/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    The Lumiere is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    The Lumiere is rated 2/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    The Lumiere is rated 4.3/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    The Lumiere is rated 2.3/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 3 days to their community reviews in the past year.
                                                    Greystar
                                                    Cats Allowed
                                                    Fee: $300 ~ 300
                                                    Rent: $40
                                                    Restrictions: We are a pet friendly community! There is a $300 nonrefundable pet fee, and $20 monthly pet rent per pet. Please contact the office for breed.
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Fee: $300 ~ 300
                                                    Rent: $40
                                                    Restrictions: We are a pet friendly community! There is a $300 nonrefundable pet fee, and $20 monthly pet rent per pet. Please contact the office for breed.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    March 2024

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                                                    The Lumiere is a 662 - 1,200 sq. ft. apartment in Metairie in zip code 70002. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,055 - $1,503. Nearby cities include Jefferson, River Ridge, Harahan, Kenner, and Westwego.

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